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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,189 reviews
  • Rated 2 out of 5 stars

    Bummed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great, however, the flex zone drawer isn't working the way it should,... as in, I cannot change it from the default Deli. I am also a little disappointed because the salesman told me that I could select to have it as an additional freezer, which is not true.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! We would love the chance to help improve your experience with this refrigerator. If you'd like, you can contact us directly, and we can discuss what options we have available for you. Just reference ticket number 1143138931, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and convenient for daily use! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love love love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and perfect color. I really recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge, plenty of room, nice finish!!!!! Would reccomend!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality, average price, good looks, great warranty

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new space. Perfect size. Nice quality. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the finest refrigerators on the market ...excellent

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality for everyday living. Design for space is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage drawer and size of the freezer. Like Samsung products

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Im excited to hear that you've found the perfect refrigerator for you. ^Lo Samsung

  • Rated 1 out of 5 stars

    Great design but terrible refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered broken. Sent someone to "fix". It was not repair but delivery, they had no parts. Had to wait for part. In meantime, refrigerator NEVER kept proper temp in any of the compartments. Fridge never below 39 should be 37, flex drawer 42 should be 37and freezer 8 to 10, should be 0, yet control always showed what should have been proper temp. Wen to store and to return and purchase different fridge. Then corona virus hit. Now stuck with poor functioning fridge and I have no idea when the new one will be delivered. The account says I am now past the 15 say window to return the new one if there is a problem. What a nightare.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I realize your experience has been less than ideal, and I would like to have the opportunity to change that. If you were still having issues with your unit, we would love to speak to you about this matter and set up service. Please feel free to reach out to us directly via one of the following options and reference ticket number, 1141597737.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
      We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung flex zone refrigerator was and excellent buy highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, lots of space and quite. Very nice..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful and Big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it is a perfect size and price Amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the crushed ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room and space inside. And the crush ice is a bonus!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful refrigerator. It's very spacious ! Just love it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm excited to hear that you're loving this refrigerator. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 2 out of 5 stars

    No dispenser light

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dispenser light is listed in the specifications. Geek Squad and Samsung tech both came out and stated there isn't a light. Do not believe the specs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, SusanP.

      We are glad to hear your feedback about this fridge.

      This fridge only has internal, high-efficiency LED lighting. For your reference, you may visit this link.
      https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/28-cu--ft--4-door-french-door-refrigerator-in-fingerprint-resistant-stainless-steel-rf28r7201sr-aa/#specs

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Great Purchase and Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with delivery and very quick turnaround compared to similar stores (Home Depot and Lowes). Best Buy provided essential items considering they possess their own warehouses instead of manufacture direct shipping. They also price matched which made the decision even easier and beneficial for me.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    GREAT REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT A GREAT STREAMLINE LOOK AND BEAUTIFUL APPLIANCE.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room in this fridge is awesome. Highly recommended

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for being the best part of Samsung, Gmoney! ^Jecca Samsung

  • Rated 3 out of 5 stars

    Expected better from previous model’s features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy again. Expected improvements over previous model.

    No, I would not recommend this to a friend