Customer Ratings & Reviews
- Model:
- RF28R6201SG
- SKU:
- 6355737
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the spaciousness, price, fingerprint-resistant feature, and adjustable shelves of the refrigerator. However, some customers have concerns about the ice maker, noise, and dents.
This summary was generated by AI based on customer reviews.
Average Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is sleek and clean and looks great. A couple of issues that I have are 1) ice takes too long to make and refill 2) it would be nice to have an additional drawer in the freezer. Our old Samsung had an additional drawer in the freezer and this one does not. Holds less with same cubic feet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi jamluv13,
Thank you for your honest feedback, and we hope you are in good health. We are glad that you like the aesthetic part of the refrigerator and saddened that your ice maker isn't up to your standards. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links that may help address your concerns with the ice maker.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
I have also shared the user manual link below. Please access the link and turn to pages 73 - 74.
https://downloadcenter.samsung.com/content/UM/202106/20210623102008256/FDR_AW2-14-FL_DA68-03872A-04_EN_MES_CFR.pdf
Your feedback is highly appreciated on the drawers for the freezer. We will use your feedback for improvements to our refrigerator line.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144719057
Leo
Modern Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend and I absolutely love this fridge. All the shelving and the modern look of it!
I would recommend this to a friendBrand response from Samsung
Posted .Hi nwpawley! I'm glad to hear you love the look of your Samsung fridge along with all the shelving it has to offer. ^Lena
Great refrigerator for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a good french door refrigerator, this model will surprise you. Lots of space! It does it job very well!
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious refrigerator, easy instillation. Very pretty and just what wanted in a new refrigerator.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was the perfect size for my new home and it was at a great price when I bought it.
I would recommend this to a friendWorks Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot's of space, easy to change the filter, water is nice and cold! So far this Fridge is doing great!
I would recommend this to a friendSpace saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space we gained with this style vs side by side doors on our old one of the same Cu. Ft.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, wide open access to all food, no digging around for items "buried" in the back. Large freezer for all my needs.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, very roomie lots of storage space. The whole family loves it.
I would recommend this to a friendReally nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Refrigerator, I was initially looking for something else but when I saw this, I knew that was it. Good choice.
I would recommend this to a friendInderpreet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and enough space inside.Everything fits right in place .exact size that I was looking for
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all the fancy stuff, but crazy more space than my old side-by-side. Freezer is roomier too.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Hhhh, I am glad to hear you have no concerns with your Samsung Refrigerator. We appreciate the feedback and thank you for choosing to be a part of our Samsung family. ^Brad
AMAZING FRIDGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge with a lot of space. There is always space for many items. I would highly refer to buy this item
I would recommend this to a friendAmple space and convenient drawers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ample room. Door handles leave no hand prints. Below freezer easy to access and can freeze a 19” pizza whole & flat.
I would recommend this to a friendSpacious fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well lit on the inside with plenty of space for food. Love having ice and water on the front of our fridge now
I would recommend this to a friendFingerprint-resistant what else can I say this is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fridge fingerprint-resistant have small children this fridge is awesome., ice maker works great water taste really good.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Had it a few months now. Spacious. Good layout. Ice maker makes some noose on occasion.
I would recommend this to a friendNice Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price. Like the options of having multiple drawers and alter the temp in each.
I would recommend this to a friendGreat for the pricr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but ice maker freezes up on occasions Really enjoy the party drawer
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, tootz. We are delighted to hear that you've found the perfect refrigerator for you. ^Lo
Perfect Refrigerator!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this refrigerator!! Lots of room, great shelf space! Glad I chose it over a side by side!!!!
I would recommend this to a friend