Customer Ratings & Reviews
- Model:
- RF28HFEDBSG/AA
- |
- SKU:
- 5119009
Customer reviews
Rating 4.3 out of 5 stars with 2064 reviews
(2,064 customer reviews)Rating by feature
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Quality3.4
Rating 3.4 out of 5 stars
- Design2.8
Rating 2.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the spacious design, adjustable shelves, and price of the 28 Cu. Ft. French Door Refrigerator. They appreciate the ample storage space, flexible shelving options, and value for money. However, some customers have concerns about the ice maker's reliability, noise level, and occasional cooling issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Customer service
Rated 2 out of 5 stars
Excellent Fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to a French door style from a side by side takes some getting used to. It is an excellent fridge with great features. If I was just reviewing the fridge it would get 5 stars. However, the initial fridge did not work and we lost a lot of food. The customer call in number and service were major failures. Best Buy can do better. The delivery and the nightmare that ensued were logged in customer feedback.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Really enjoying this fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There a lot of small touches that equal up to one pretty awesome refrigerator. Lighting, efficiency, storage space, everything is just nice - highly recommend.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
I love my Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect. I had one in the rental we had before purchasing this home and it was a must have on my appliance list. The only difference between this refrigerator and the one we had in the rental is the ice doesn't come out fast and seems to have some sort of frost on it. I will have to look further into the causes of that. Otherwise... I can roast a turkey and set the whole thing in there if i wanted to. I loved this so much that I recommended this to my father-in-law in Illinois so he went to the Best Buy in Decatur (which is about an hour and 15 minutes away) and bought one too. He had to get a smaller one though because of space issues.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have had it for a month works great. Makes a good amount of ice, water comes out chilled. Really like the versitality of the shelves. Only down side is ice maker parts in the door make door storage very little in that door. Over all great buy
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Lots of interior storage space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the two door upper fridge area. Freezer is a little awkward since the drawer does not pull out far enough. Overall we like it.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Good fridge but the ice dispenser is horrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good refrigerator and works very well, I love it for that, but the icemaker is among the worst I've used. It makes ice very quickly but when you go to dispense it it crushes or shaves the ice no matter what setting you have it on and it is SLOW to get any results. On the bright side if you want to make snow cones this does a great job!
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is fantastic. It's easy to use, the buttons are very responsive, and the space in the fridge is perfect. The features are great for the price. It looks beautiful in the kitchen. The ice maker/water dispenser works great. I haven't had any issues with the appliance, and I am very satisfied!
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung 5 star refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 28.1 cu.ft. refrigerator will hold a massive amount of food and beverage at a set temperature from 28 - 37 degrees with a great ice maker and water dispenser. The 9.1 cu.ft. freezer is the largest in it size and will hold more than enough food for a large family. Overall a great refrigerator.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Fridge!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge after lot of research on different models, Its been a month and so far I didn't have any issues. Cooling is excellent and ice maker is good too though a bit noisy at times which I heard is a issue with all the fridges. I'm not complaining though and love this product!
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend- Pros mentioned:PriceCons mentioned:Ice maker
Rated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couple of thing I like - it’s pretty and modern and looks great. The price point was also attractive. Problems... the door flap / wing on the left side door didn’t work on our first fridge. They actually had to replace the whole fridge. Also like everyone has already said, the ice dispenser is annoying slow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John! I'm happy to know that you like the look and design of this fridge. Let me help you with the ice dispenser, to operate the ice maker properly, water pressure of 20 ~ 125 psi (138 ~ 862 kPa) is required. You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can fill a 5.75 oz. (170 ccs) cup in about 10 seconds. ^Gaby
Rated 4 out of 5 stars
Wonderful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice like the water and ice in the door and the digital read out
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed by this refrigerator. All of the extras work as advertised. If there is one thing that I would say that I had an issue with is that I can hear it at times but that is really not an issue and would not stop me from purchasing another if I had to. Very happy with it.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend- Pros mentioned:Adjustable shelves
Rated 4 out of 5 stars
It’s Huge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is a beast but it does what we wanted. We have several kids and the are constantly eating and drinking. This fridge ha a lot of good space that is re configurable to accommodate tall items as well. The drawer inside is perfect for all the kids items like juice, string cheese, etc. iwever with kids, we found that the stainless skin dents very easily!
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend - Pros mentioned:Adjustable shelves
Rated 4 out of 5 stars
Room For Everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel exterior is sleek and easy to clean. The interior has adjustable shelf and plenty of space for every food item to refrigerate. The interior light is bright. Closing the door does get some getting used to because you have to really push it in. If not, you'll hear the alarm telling you the door is open. The ice comes out slow. It's a great appliance so far.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Overall excellent buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge the only issue I have had is the spot where the eggs are stored - inevitably one egg in the back always gets cracked and I normally have to clean up the egg storage area. This issue requires some improvement, but it's not bad enough that I wouldn't buy the fridge.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend- Pros mentioned:Space, Spacious
Rated 5 out of 5 stars
Elegantly fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our new samsung fridge for about a month and are in love with it. Super quiet and tons of storage space! Only draw back is it accumulates smudges very easily. Fabulous fridge.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
Great size for a family of 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has great capacity for a larger family. I didn’t give it 5 stars because one side of the freezer door builds up frost I remove daily.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend- Pros mentioned:SpaceCons mentioned:Ice maker
Rated 4 out of 5 stars
Like it, so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it so far. Performs well. Ice maker is small though. Love the room.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend - Pros mentioned:Adjustable shelves, Spacious
Rated 5 out of 5 stars
great refrigerator. tons of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The frig is awesome. It has a ton of space in both the fridge and freezer section. I especially like how easy it is to adjust shelves for larger items. looks great and is quiet too.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the frig 3 weeks and like it very much. A lot of room . We really like the layout. Huge freezer area. We hope it lives up to the Consumer Reports reviews.
This review is from Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
I would recommend this to a friend








