Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,499.99

Customer reviews

Rating 4.3 out of 5 stars with 2064 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spacious design, adjustable shelves, and price of the 28 Cu. Ft. French Door Refrigerator. They appreciate the ample storage space, flexible shelving options, and value for money. However, some customers have concerns about the ice maker's reliability, noise level, and occasional cooling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,064 reviews
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    Excellent Fridge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to a French door style from a side by side takes some getting used to. It is an excellent fridge with great features. If I was just reviewing the fridge it would get 5 stars. However, the initial fridge did not work and we lost a lot of food. The customer call in number and service were major failures. Best Buy can do better. The delivery and the nightmare that ensued were logged in customer feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Really enjoying this fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There a lot of small touches that equal up to one pretty awesome refrigerator. Lighting, efficiency, storage space, everything is just nice - highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    I love my Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect. I had one in the rental we had before purchasing this home and it was a must have on my appliance list. The only difference between this refrigerator and the one we had in the rental is the ice doesn't come out fast and seems to have some sort of frost on it. I will have to look further into the causes of that. Otherwise... I can roast a turkey and set the whole thing in there if i wanted to. I loved this so much that I recommended this to my father-in-law in Illinois so he went to the Best Buy in Decatur (which is about an hour and 15 minutes away) and bought one too. He had to get a smaller one though because of space issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had it for a month works great. Makes a good amount of ice, water comes out chilled. Really like the versitality of the shelves. Only down side is ice maker parts in the door make door storage very little in that door. Over all great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of interior storage space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the two door upper fridge area. Freezer is a little awkward since the drawer does not pull out far enough. Overall we like it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge but the ice dispenser is horrible

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator and works very well, I love it for that, but the icemaker is among the worst I've used. It makes ice very quickly but when you go to dispense it it crushes or shaves the ice no matter what setting you have it on and it is SLOW to get any results. On the bright side if you want to make snow cones this does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is fantastic. It's easy to use, the buttons are very responsive, and the space in the fridge is perfect. The features are great for the price. It looks beautiful in the kitchen. The ice maker/water dispenser works great. I haven't had any issues with the appliance, and I am very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5 star refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 28.1 cu.ft. refrigerator will hold a massive amount of food and beverage at a set temperature from 28 - 37 degrees with a great ice maker and water dispenser. The 9.1 cu.ft. freezer is the largest in it size and will hold more than enough food for a large family. Overall a great refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge after lot of research on different models, Its been a month and so far I didn't have any issues. Cooling is excellent and ice maker is good too though a bit noisy at times which I heard is a issue with all the fridges. I'm not complaining though and love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of thing I like - it’s pretty and modern and looks great. The price point was also attractive. Problems... the door flap / wing on the left side door didn’t work on our first fridge. They actually had to replace the whole fridge. Also like everyone has already said, the ice dispenser is annoying slow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi John! I'm happy to know that you like the look and design of this fridge. Let me help you with the ice dispenser, to operate the ice maker properly, water pressure of 20 ~ 125 psi (138 ~ 862 kPa) is required. You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can fill a 5.75 oz. (170 ccs) cup in about 10 seconds. ^Gaby Samsung

  • Rated 4 out of 5 stars

    Wonderful product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice like the water and ice in the door and the digital read out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by this refrigerator. All of the extras work as advertised. If there is one thing that I would say that I had an issue with is that I can hear it at times but that is really not an issue and would not stop me from purchasing another if I had to. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    It’s Huge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a beast but it does what we wanted. We have several kids and the are constantly eating and drinking. This fridge ha a lot of good space that is re configurable to accommodate tall items as well. The drawer inside is perfect for all the kids items like juice, string cheese, etc. iwever with kids, we found that the stainless skin dents very easily!

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Room For Everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel exterior is sleek and easy to clean. The interior has adjustable shelf and plenty of space for every food item to refrigerate. The interior light is bright. Closing the door does get some getting used to because you have to really push it in. If not, you'll hear the alarm telling you the door is open. The ice comes out slow. It's a great appliance so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall excellent buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge the only issue I have had is the spot where the eggs are stored - inevitably one egg in the back always gets cracked and I normally have to clean up the egg storage area. This issue requires some improvement, but it's not bad enough that I wouldn't buy the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Elegantly fabulous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new samsung fridge for about a month and are in love with it. Super quiet and tons of storage space! Only draw back is it accumulates smudges very easily. Fabulous fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size for a family of 6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has great capacity for a larger family. I didn’t give it 5 stars because one side of the freezer door builds up frost I remove daily.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Like it, so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far. Performs well. Ice maker is small though. Love the room.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves, Spacious

    Rated 5 out of 5 stars

    great refrigerator. tons of room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is awesome. It has a ton of space in both the fridge and freezer section. I especially like how easy it is to adjust shelves for larger items. looks great and is quiet too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the frig 3 weeks and like it very much. A lot of room . We really like the layout. Huge freezer area. We hope it lives up to the Consumer Reports reviews.

    I would recommend this to a friend