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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2064 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 2.8 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spacious design, adjustable shelves, and price of the 28 Cu. Ft. French Door Refrigerator. They appreciate the ample storage space, flexible shelving options, and value for money. However, some customers have concerns about the ice maker's reliability, noise level, and occasional cooling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,064 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Well lit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has plenty of space Afro all of our groceries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this fridge. Goes with everything I purchased and has plenty of room for everything. I like the option to shift the shelving slider without removing anything. Had it for about a month now and the best part was the instant freeze / cool when you first load it up with groceries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty and works great. The only problem is that if it scratches the scratches are a different color and cant be fixed. Dont get if you have kids that are rowdy or below the age of 9

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliances, very spacious and affordable prices!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright led lights,roomy, and beautiful refridgerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Space Organization

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has excellent organization shelves, door shelves, bins, and the large pullout drawer at the bottom of the fridge section. It fits much more than our former side by side. I also really like the LED lighting. One disappointment is the size of the ice cubes and the amount of frost build up in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was very knowledgable and helped us pick the right model. We knew we wanted a French door refrigerater but we're not sure about the brand or the model. We are very pleased with the one we bought and the delivery people were very professional and careful not to damage our walls. We would definitely buy from Best Buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator. The shelves make it possible to reconfigure the storage space to serve lots of needs. My only complaint; the water dispenses really slowly & does not get as cold as I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great very good lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space and good lighting , very quit and energy efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung needs to stick to TV's and Cellphones, because they are terrible at making refrigerators. I am so glad I purchased the warranty. The Geek Squad has visited my home twice. Next week will be three times. Icemaker issues all three times and loud fan noises this last time as well. Icemaker leaks, has frozen up and now leaks again. I thought I had done my research on this one; however, it looks like I am like my fridge and failed miserably.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100 percent happy with my purchase. I am also 100 percent happy with Best Buy handling of the sale, delivery and follow up from the deliver technician. All were professionals. I would recommend this fridge to family and friends.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Rabies, we are foaming at the mouth that you had an amazing experience from purchase to actually usage of your unit. Thank you for sharing your journey with us. ^SuSu Samsung

  • Rated 5 out of 5 stars

    very god fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar model 24.6 Cubic Ft, and decided on getting a bigger one (28 Cubic Ft.). So far I am happy with the purchase and since this is a known brand, I know what to expect. So far it was working for 3 weeks with no issues but my old Samsung is already 3 years old and alive and well. Expect this one to be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can fit the entire pitcher in the area where the water/ice will dispense to make ice tea and kool-aid. Men who delivered originally thought the new fridge would not fit though my front door and told me they would have to return it to the store, but measured the wrong side of the appliance. So glad they were wrong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like my new refrigerator. It looks so good in my kitchen. I also like the alarm going off when my kids leave it open.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is plenty of room in the fridge. It works great

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this refrigerator!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has lots of room. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    This refrigerator brighten my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its spacious in all the right places....

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect refrigerator for family entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and perfect for large family or entertaining.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far frig is working fine except for a door mullion that had to be replaced. Both we and our daughter had LGs that were short lived. The LGs had heavy in door ice makers. The Samsung doors have a feature that prevent them from being slammed shut. Ice maker does not jam like the LG did. Freezer door does not come out as far as the LG though so access is difficult. Shelves are easily configurable for taller items. For some reason we were thinking all new stainless appliances were smudge proof but this is the worst one yet. Still a decent value for low price we got.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and great features

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thru the door beverage feature was great. Loved this fridge!! Wish I could have taken it with me when I sold my home. Will definitely be purchasing one for my new house!! Do yourself a favor and get this…you too will love it!!!

    I would recommend this to a friend