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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2064 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spacious design, adjustable shelves, and price of the 28 Cu. Ft. French Door Refrigerator. They appreciate the ample storage space, flexible shelving options, and value for money. However, some customers have concerns about the ice maker's reliability, noise level, and occasional cooling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,064 reviews
  • Rated 5 out of 5 stars

    Great refrigerator for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel like this was the best value of any refrigerator that we saw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this fridge, but we have a galley kitchen and it was just way too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this product that I purchased from Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After install and use, it got old fast having to physically push the doors closed and also wait for ice to dispense. Recommend self closing doors and faster ice dispensing. For over $1k not overall happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    staying chilled

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really a great buy especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Space for vegetables, energy efficient, I like the adjustable pantry drawer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not smudge proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the large refrigin black stainless steel and absolutely love the size. The compartments are great. I am disappointed that the finish, despite advertisement, is not smudge-proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this fridge and the amount of ice that it makes daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best refrigerator we ever had.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Large capacity and easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung fridge (moved to a new home) and we love them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too fancy yet not too boring.it has a great look with functional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price value. Big size fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very expensive refrigerator. It leaks water, ice is slow coming out, ice comes out like crushed on cube. I am having a hard time with the factory warranty. The fridge is on a few weeks old. By the way.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice makeer not very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is decent, but the ice maker in the door freezes up a lot. After 2 years it quit working altogether.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We'd like to help with this, Gregg! This link (https://bit.ly/34MVJaO) is a helpful guide with what steps to take if the ice maker is not working. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Very well lighted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It being enjoyed by all well lighted and easy to find what you looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and split doors with freezer on bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this fridge as it is one we have used in another property.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    big mistake!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 STAR IS STILL TOO MUCH FOR SAMSUNG REFRIGERATOR!!!!! I bought a refrigerator from BestBuy on the 4th of July 2019 but it stopped cooling on the first day of May 2020. I couldn’t believe it because it was only a 10 MONTHS OLD refrigerator! I begged them to replace it but they didn't accept and during Atlanta's crazy Covid19 summertime with 3 kids at home; I hade to wait more than 2 months to get it fixed without a refrigerator. Getting the technician was not easy.. you have to fight first!! I made millions of calls to get technical service. When they checked, they said the compressor was broken and I had to wait again to get that part. After 1.5 months, when the compressor arrived, they realized that the problem is not about the compressor, it was about gas. The refrigerator's gas finished in 10 months!! My mom used the same refrigerator for 20 years and nothing bad happened but our fancy Samsung refrigerator stopped working at all in 10 months. when they fixed, I asked them how they can be sure that it won't have the same problem later. They promised that nothing bad will happen never ever again. anyway.. 2 days ago, it stopped cooling again. it is unbelievable! they of course don’t want to replace it. God knows how long it will take to get fixed. I PAID $1890 FOR GARBAGE. I DON'T WANT REPLACEMENT ANYMORE. I WANT MY MONEY BACK!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you are having issues with refrigerator. You are already heading in the right direction with our professional service team. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Works great. Way better than my whirlpool I had bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new home and I have been. Orbit but thrilled with it. Def recommend

    I would recommend this to a friend