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Customer Ratings & Reviews

Your price for this item is $2,499.99

Customer reviews

Rating 4.3 out of 5 stars with 2064 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spacious design, adjustable shelves, and price of the 28 Cu. Ft. French Door Refrigerator. They appreciate the ample storage space, flexible shelving options, and value for money. However, some customers have concerns about the ice maker's reliability, noise level, and occasional cooling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,064 reviews
  • Rated 4 out of 5 stars

    Great fridge with 2 minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been great with two minor exceptions. The doors have a tendency to bounce back open if you aren't careful when you shut them. It ins't a critical issue, but it is something you have to watch. The snack drawer also c an come off the tracks easily if you don't pull it out and push it in from the very center. All in all we would buy it again, it was a fantastic purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for growing boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung refrigerator. I looked at different brands and different Samsungs. This one gave me lots of room for a great price. I have one teen and one tween boy and I was finding that I did not have enough room in the fridge or freezer in my old side by side. I even have an extra freezer. With my new fridge I am finding that I can buy more to store in the extra freezer. It is amazing how much this will hold. It is well lit and I can put items in the fridge and freezer that I could have never put in my old one. It also has a great design to help us keep both the fridge and the freezer parts organized. I would recommend it to anyone. Hard to believe how much a refrigerator can help make your busy life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    One Month in and We like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say much about reliability at this point, but what I do know is this fridge is head and shoulders better as far as features than our previous one. So far, it's been quiet and has tons of space and light. From what I can tell it keeps a good even temperature. Outside of a small amount of water that sometimes comes out of the ice dispenser (which I believe is just melted ice that got trapped when the flap closed) I can't say there is anything that sticks out as bad.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the feedback, Thehellyousay! Glad to hear you're happy with your new RF28HFEDBSR. You may be right that the small amount of water coming out of the dispenser is from melted ice fragments, or it's possible that there's air in the lines causing some dripping. You can bleed the air by dispensing several gallons of water (about 5-6 total) each time you replace the filter.

      Hope this helps!
      Ms. SamsungMsSamsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Much improved over past French door model.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very attractive and functional design, with superior interior lighting and access. Considerably better than the previous model of Samsung that has been the source of many issues. Glad to see that the company is improving its quality.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice big fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung fridge. It’s so bright and roomy and has all the features we need to have our fridge and freezer organized and makes it easy to find food fast. So glad we bought it. Best Buy is a great place to buy appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my wife. She loves it because of the amount of space and the different compartments. The lighting is excellent on the inside when the fridge is opened. Easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Black Stainless Steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big! My wife and I love the space in this Refrigerator. The water and ice taste awful until you flush the first 3 gallons of water and the first two loads of ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we don’t want fancy functions, just need refrigerator for what refrigerator do, then this is the right one. The water condensation when energy saver is on is little annoying. Also found ice build up on the freezer, but later found that it issue with fault installation. The cushion or filler( rubber like part that clings onto the door)was not installed correctly. Later geek squad has to visit home to replace/fix it. But other Working fine so far. But for sure will review back in couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, bought this item after looking at plenty of other brands. The ice compartment is partially on the door and also inside the fridge but not bulky which was great becuase other brands offered bulkier options or slimmer ice makers for an additional price. The 28 cu. Ft. offers great space for my family of 5, and the partially retractable shelves were amazing for my leftover holiday dishes like the turkey which I would have otherwise would not have been able to store as is in my old fridge. My produce also seems to last longer with the drawer with 3 temp controls and two others with humidity control. Definetly a great buy and great stainless steel look!

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Very spacious fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! I have read a lot of horror stories about problems people have had and I was a little nervous about purchasing a Samsung. I looked at several different brands and decided on this one. I bought the extended warranty just in case. We have not had any problems so far. There is so much space and the interior lighting is really bright. It is very quiet and looks beautiful in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the 28.1 cu. ft.Samsung refrigerator that we bought about a month ago after considerable on-line research. Both sections are well designed to accommodate different kinds of food. We would prefer more space for vegetables, though we are storing plastic containers of greens on a regular shelf. The doors hold an amazing amount of food. We decided against paying an extra $300 for the feature that holds food in a door without opening the rest of the refrigerator. We also would prefer to have easier access to the ice maker, but Samsung seems to have the best arrangement for this style with the freezer on the bottom. We find that the refrigerator is quiet despite reading reviews that saying that this model was noisy. The salesperson at Best Buy helped to decide on the best model in our price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge- great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking for a new fridge for over a year, and knew we wanted one with a freezer drawer- not a side-by-side. We saw this one in the store after we had gone to a couple other retailers. There are some nice "delighters" in this fridge that make a real difference- like the split-level freezer where you have a sliding drawer to keep frequently accessed frozen foods (ice cream, waffles; etc), a sliding drawer for cheese; etc, lots of great moveable space, and a door alarm for when the fridge is open too long (wonderful with a toddler).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a month so can't speak to long term reliability. So far so good though. Really like the features and the room. Holds temperature very well. Ice/crushed ice/water through door works flawlessly. The only negative I have encountered so far is that the sliding shelf in the freezer doesn't pull out far enough. While workable it's inconvenient to get larger items into. Overall an excellent buy for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks great, has a huge refrigerator section, and a fairly large bottom freezer. The quality of the construction is very good. The digital display is very informative, giving the temperature of the freezer and refrigerator, and giving options to turn on fast freeze and other features. The only thing that I don't care for is that it is fairly noisy when it's running. The ice-maker will make you jump when the ice dumps out into the internal ice reservoir. It needs more sound deadening. Overall, I'm happy with this purchase and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Highly functional fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fridge with lots of rooms, compartments for different usage. The only things is the doors can not fully swing out and we have difficulty to remove the middle drawers completely out of the tray location for cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra compartments and how you can re arrange the shelving . The freezer has an extra drawer too and I love how much room the refrigerator and the freezer have !

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Wonderful having a new Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is a little slow coming out. You have to open both doors to get the wide drawer open. (of course but I didn't think about that before we bought it) Freezer is great holds a lot! We have had none of the noise some of the others have with the ice maker. We have only had it two weeks but very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french doors. It's great to be able to see all the food you have in the fridge! Fridge has lots of storage for fruits and veggies and deli items. The bottom freezer holds lots of food; it holds more than it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved Samsung all my appliances are Samsung which is why I chose this refrigerator but it was a bit to wide for the space I needed so it had to be exchanged otherwise it had everything I wanted and the price was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    So happy with this choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First had the Showcase - Was not at all happy - now this one without the showcase door but same idea - Quiet, cold, and love the bottom freezer and double door access to refrigerator. Best Buy was great to buy from

    I would recommend this to a friend