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Customer Ratings & Reviews

Your price for this item is $1,799.99
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The comparable value price is $2,609.99

Customer reviews

Rating 4.5 out of 5 stars with 1391 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the spaciousness, price, fingerprint-resistant feature, and adjustable shelves of the refrigerator. However, some customers have concerns about the ice maker, noise, and dents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,391 reviews
  • Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has so much space and the ice tastes great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent purchase to replace previous refrigerator we had for years and so far so good. Gave it 4 instead of 5 stars because it seems smaller then my last 28 Cu. Ft. Not sure if it’s the layout or why. Aside from this however working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect Refrigrerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great in my kitchen, love the design and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator is still new. So no complaints yet. Upper freezer tray always opens up when you open the main freezer compartment. Than you have to push the upper compartment back to get full access to lower freezer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this fridge so can’t speak to longevity, but so far we love it. I love the double drawer in the bottom freezer and the drawer in the fridge. The door with the ice maker is a little weird but if you have a lot of hot sauces like I do it works.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We couldn't be happier for you, Court! We hope you're able to enjoy this amazing refrigerator for a very long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much room we have. Very nice. Great deal we got!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im absolutely in love with all the space this fridge has!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fingerprint resistant. Looks really nice in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lots of space and easy to access with great clear view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three Samsung refrigerators in 4 years. It's great that Samsung and BestBuy are able to work together to make the exchanges happen, but not really that great that these things are so costly and fail to last more than a few years. Time will tell with this new fridge. That's all I can really say right now. Ask me again in 3 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge is great, but limited usable freezer space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious. The freezer drawers are deep, but there are so many vents that are not supposed to be blocked that it doesn't leave that much usable freezer space. I am disappointed and now considering buying a separate small freezer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy wife happy life. It really is a great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge, plenty of room in fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works great and love the design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious fridge and love that the shelves are customizable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung refrigerator. Lots of room and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge, no complaints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been the best I've owned. It is easy to reach and find things and holds a tremendous amount. Love the retractable shelf to fit taller items when needed and slide back out when not needed. I've only had it a few months so can't speak to longevity but it is great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    plenty of storage space, great look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the look of the black stainless great storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator for out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this refrigerator for about a week now and I've really enjoyed it so far. This was an out of the box purchase and there wasn't anything wrong with it except a couple of dents that can be overlooked. It was also missing a door handle but the Best Buy staff helped me purchase a new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Actually zero stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is the worse refrigerator I have ever used in my life! The area on the door on the side of the water/ice dispenser is useless for holding anything. The shelf right above the bins cannot be cleaned without taking the refrigerator apart. And I don't mean by just anyone. It requires removing everything from the fridge, sticking 2 screwdrivers on each side of the supporting column to unlatch the shelf, dismantling the middle part... (google it- it is not easy). First time my daughter dropped some juice it was a nightmare to clean. Second time she placed a food container that leaked and while trying to clean the fridge, one of the tabs broke. Fridge is 2 months old and we cannot clean without calling in a service order to fix the broken tab which we have to pay for. Also the freezer is always covered in frost and causes the ice cream to develop some freezer burn. Twin cooling my A..! Do NOT buy this fridge. You don't have to take my word- google it. It is the worst!!! I'm furious Best Buy does not have a 2-3 month return policy. They know they are selling garbage so will not back their own products. Stand behind your products Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for taking the time to share your experience with us. I can provide this link (https://bit.ly/32LhaI7) that has steps on how to properly remove the shelves in the refrigerator. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Pleanty of fridge space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it and is happy with all the capartment........

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Dude! We're so thrilled that your wife is happy with this refrigerator. ^Jecca Samsung