Customer Ratings & Reviews
- Model:
- RF28R6201SR
- |
- SKU:
- 6355483
Customer reviews
Rating 4.5 out of 5 stars with 1391 reviews
(1,391 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the spaciousness, price, fingerprint-resistant feature, and adjustable shelves of the refrigerator. However, some customers have concerns about the ice maker, noise, and dents.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
exchange
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this as exchange for same only with ice maker on top not in freezer very pleased so far exchange was painless except for difference in price between the 2
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My entire experience at best buy was great, sales lady courteous and professional. She was very knowledgeable when it came to answering questions about the refrigerator I purchased.
I would recommend this to a friendRated 5 out of 5 stars
Very good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good choice. Looked at a nearly identical model at Sam's Club, but this model included nicer looking shelves and the slider shelf to allow for taller items.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there RockyP, I want to congratulate you on your new Samsung Refrigerator and thank you or your review. Welcome to our family and thank you for choosing Samsung in your home. ^Brad
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, attractive refrigerator. Only draw back is the shelves really can't be adjusted. Though they have side rails the bracket shapes only allow for one location.
I would recommend this to a friendRated 5 out of 5 stars
Just what we were looking for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the French door set-up. The sleek stainless steel is simple, yet luxurious. The fridge is very user friendly and we love the storage size. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. This is the 1st time I've had a refrigerator with the freezer on the bottom and I would highly recommend it! This refrigerator has a lot of nice features.
I would recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 28 ft refrigerator is working well. Like the black stainless steel color. Keeping everything cold. Lots of room in refrigerator.
This review is from Samsung - 28 Cu. Ft. French Door Fingerprint Resistant Refrigerator with CoolSelect Pantry - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung refrigerator actually the only product that we do have in our home and Samsung we currently have five TVs they’re all Samsung washer and dryer a Samsung and now our refrigerator Samsung
I would recommend this to a friendBrand response from Samsung
Posted .Hi lmorales1024! Samsung is thrilled to have you as such a loyal customer! We appreciate you. ^Jecca
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is exactly the temp I want and big interior for our family of 4. Love it. Smart feature with samsung smart things has let us know multiple times that we left the door open. Very handy actually!
I would recommend this to a friendRated 4 out of 5 stars
Very nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the french style for its ability to open wide for those extra large dishes. Samsung makes great products. The only downside so far is the shelf above the “chiller” is difficult to clean.
This review is from Samsung - 28 Cu. Ft. French Door Fingerprint Resistant Refrigerator with CoolSelect Pantry - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Water Dispeners won't stop running
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just had this fridge delivered and installed in our new home. On the first day, we went to dispense a glass of water and the water dispenser continously was dispensing water and would not shut off. We had to grab buckets to hold the water while it sprayed water all over our brand new floors. We tried opening the door, switching to ice, and pressing and depressing the "pedal" to get it to stop. Eventually I had to pull the fridge away from the wall and shut off the water supply valve. After research, this has happened to many other owners of Samsung fridges in general. I'm just glad This was first day and not years later and out of warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator. You stated that your appliance was only # months old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142951248. We thank you for being a part of our growing Samsung family. ^Brad
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new samsung refrigerator, the french doors and bottom freezer drawer is very convenient and both have plenty of room. Looks great as well.
This review is from Samsung - 28 Cu. Ft. French Door Fingerprint Resistant Refrigerator with CoolSelect Pantry - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Lots of room, but ice holder is small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is roomy and holds lots of items. Still working to figure out what to place in side shelves. We do enjoy ice/water dispenser but ice holder is a little smaller than we are used to.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator is great. It’s an upgrade from my old Samsung fridge. Overall I’m happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at a good price, got it on sale. The sales associate went out of her way to show us the fridge better deal the model below this one
I would recommend this to a friendRated 4 out of 5 stars
Enjoy the stainless steal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was confused on what I should buy but thanks to the customer support I was able to narrow it down. Satisfied with my purchase
I would recommend this to a friendRated 2 out of 5 stars
Does not last.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator June 2021. The cooling went out already.
This review is from Samsung - 28 Cu. Ft. French Door Fingerprint Resistant Refrigerator with CoolSelect Pantry - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
No problems but only had for one month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never bought an appliance that was not GE/Kenmore etc. This is a samsung and only had for one month but been a gem so far. This review needs to be another year or two old for and true value,
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! I could use a little more door shelf space but was able to switch my organizational pattern to resolve the issue.
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but no nice doesn't hold alot of ice you have to fold the shelf back to put a pitcher in the temper I keep playing with to get it at 34 wont. So it depends on you individually
No, I would not recommend this to a friend
























