Customer Ratings & Reviews
- Model:
- RF28R6201SR
- SKU:
- 6355483
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the spaciousness, price, fingerprint-resistant feature, and adjustable shelves of the refrigerator. However, some customers have concerns about the ice maker, noise, and dents.
This summary was generated by AI based on customer reviews.
Great product! Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Great service! Very satisfied with this product!
I would recommend this to a friendgreat installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on time and professionally. They installed the water line as promised.
I would recommend this to a friendVery spacious, loved it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacios, loved it! The delivery guys where very profesional and helpful.
I would recommend this to a friendGreat product and good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good price, excellent service. Thank you!
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and incredibly fast shipping love it
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These shelving is very minimal has no amenities to it, like a half and half shelf. It lacks door shelving due to the ice maker. The ice maker takes up too much room inside the refrigerator. Not completely satisfied, could be better built
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CrystalH,
I see that you have some concerns with your Samsung Refrigerator shelving and I would like to make sure that you get the most usage from your space. See link below:
https://www.samsung.com/us/support/answer/ANS00084845/
Thank you for choosing Samsung. ^Brad
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my last purchase super service and price
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Cobos63, I would like to congratulate you on your new Samsung Refrigerator. We thank you for choosing Samsung and we welcome you to our community. ^Brad
My first Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, excellent service and great staff...
I would recommend this to a friendlots of space for a big family
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator and lots of space. I recommend.
I would recommend this to a friendButter?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no butter keeper. Otherwise quite pleased with my purchase.
I would recommend this to a friendMagnetic but scratches
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look. Didn’t know how easily it scratches. The front is magnetic so one would think you could put magnets on it. You can but when you move the magnet, you have to be very careful and take it off. DO NOT SLIDE IT THE SURFACE WILL SCRATCH!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there.
We apologize that your experience with the 28 Cu. Ft. French Door Fingerprint Resistant Refrigerator with CoolSelect Pantry - Black stainless steel was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28R6201SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144656187
Have a great day.
^Charles
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great rolls easy for cleaning behind it easy put together and love the drawers
I would recommend this to a friendStopped working after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the unit for 1 year. Already has stopped working. Power works but no cooling on refrigerator or freezer. I've always had good luck with Samsung but I guess I should have done better homework.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It's a good thing that you brought this up, KandiK. Let's get your fridge working!
There's a simple checklist of items to review if your refrigerator is not cooling correctly, beginning with ensuring it has power and is installed in an appropriate location. Learn more from these details.
Cooling temperature with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
You may watch our youtube video about "What to do if your refrigerator is not cooling":
https://www.youtube.com/watch?v=ogwmuhLH4G4
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145314098, to help our team pull up your information.
Have a great day!
^Chrystel
Great fridge, works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got cold really fast, ice machine works great as well. No issues, lots of space!
I would recommend this to a friendWe love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator so much storage! Great Customer Service!
I would recommend this to a friendGood refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator does everything you need. It's basic but works well and looks good.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great and has lots of room for stuff
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JDubs, congratulations on your new Samsung Refrigerator. I am glad to hear you are enjoying the unit. Thank you for taking the time to share with us. We would like to welcome you to our family and thank you for choosing Samsung. ^Brad
great buy for new applance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it got every thing i want in a refrigerator ice maker and water on the front door
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product...love the adjustable shelves and great value
I would recommend this to a friendAnother flawless purchase and delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went perfect as usual with Best Buy team and delivery.
I would recommend this to a friend