Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works fantastic. Very low noise Love it
I would recommend this to a friend Borderline Unsanitary.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I pooked up my grandparents fridge by model number just to give it well deserved horrible reviews. If you see good reviews, remember they havent loved with the thing for several years. Heres how the experience is after a few years: the seal is awful meaning moisture gets in and I have to take an ice pick to the thing to hack out over a galon of ice. Worse still, it leaks water all over my kitchen floor when the ice maker is on. Worst of all, the front of the fridge is about 10 degrees warmer than the back of the fridge. At the lowest temperature, a thermometer next to the meat reads 45 degrees at the front (way outside of acceptable sanitation range) while the fridge is set to 34 and ice solidifies on the back, meaning its below 32. Thats *really bad* and means meat is going to have sanitation issues, so overcook your meat, hope for the best, and enjoy the food poisoning. At least the freezer only needs defrosting once a year at most. Not a huge problem in Minnesota where fouronths out of the uear I can empty the freezer onto the deck five feet away and it will be colder than the freezer (and occasionally Mars) but if you love elsewhere, defrosting your freezer could be a meaningful inconvenience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hearing your experiences about this refrigerator saddens us. We aim that you can use your fridge hassle-free, RyanW.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
To rectify the cooling temperature of this refrigerator model, please read this recommended link. It also suggests watching the video and clicking the embedded links, such as the "Recommended temperature," "Keep the seals clean," and "Leveling the refrigerator."
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
We recommend browsing through this guide below to help you with the water leaks. Also, kindly watch the YouTube video and click on the hyperlink included.
Leaks from the dispenser, under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
The link below will show tips and offer suggestions regarding the moisture. An instructional video is included for watching.
Condensation, moisture, or mold between the refrigerator doors.
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146551603, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Capacity
Great Frig for those who Cook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior is huge and the frig and freezer holds its temperature very well! Its so nice to be able to place a half sized sheet pan in the frig. Or to defrost a whole turkey and still have a ton of room for other foods. We liked the full width cheese and meat drawer since it keeps those items sorted out and visible.
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the fridge for a week. It is a good size fridge and freezer. I like the finish on it as well. Only draw back is I wished the shelves rolled out like my last one. Easier for us short people to reach items.
I would recommend this to a friend - Pros mentioned:Capacity
Family fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for a big family it's deep and wide and has a bunch of different sections for all kinds of snacks and food highly recommend for a big family or shared space
I would recommend this to a friend - Pros mentioned:Capacity
NEW FRIDGE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy customer, excellently quality and ver spacious, i love my new fridge.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Fingerprint resistance
Great with Space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space. I had the bottom freezer when they first came out on felt like there was no freezer room, that is not the case here there is plenty of room. I love the top drawer option for ice cream and breakfast foods bottom is great for buying meat in bulk and freezing it. Runs almost silent. I love the alarms to tell me when the kids have been in there too long. Only complaint is the fingerprint resistant stainless does not hold up to my youngest child.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there KABS, I want to say congratulations on your new Samsung Refrigerator and appreciate the time given to post your feedback. We are glad that you enjoy your product and welcome you to our growing family. We thank you for your choice of Samsung in your home. ^Brad
- Pros mentioned:Capacity
LOVE IT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this fridge so Far!! So Roomy! and i love that i didnt get indoor icemaker n water dispenser CUZ MY FRIDGE FRONT STAYS NICE. i GOT ALL MY APPLIANCES IN THE BLACK!! LOVE IT!
I would recommend this to a friend Samsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Used in many spec homes my customers never complain!
I would recommend this to a friend- Pros mentioned:Capacity
Loving it so far
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Highly recommend to anyone looking.
I would recommend this to a friend - Pros mentioned:Size
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. It for well in our kitchen and cools the food really well. Very spacious and nice freezer size. Would recommend. I got this for a great deal for thanks giving.
I would recommend this to a friend - Pros mentioned:Capacity
Like it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple design for maximum space inside. Will see how it holds up in long run
I would recommend this to a friend - Pros mentioned:Capacity
Extremely Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator it works amazing..it's so big and looks Great
I would recommend this to a friend - Pros mentioned:Capacity
HUGE!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great! Lots of room and I can easily see everything. Wish it had a water dispenser but other than that it's probably the best fridge I've owned.
I would recommend this to a friend Excellent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my fridge. The all around cooling system keep my food fresh no matter where its put inside. The bottom freezer is easily accessible. Having a light come on when opening it helps so much. One slight issue i have is i feel the bottom freezer does not pull out far enough. But that is minor.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for the price! Wife and family love it!
I would recommend this to a friend- Pros mentioned:Ice maker
Dream refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator with handy bottom freezer and meets our needs perfectly!
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Very spacious, and very nice looking as its not just bulky.
I would recommend this to a friend - Pros mentioned:Space
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. Has lots of space, which is what we were looking for. We had a Samsung before that was an older model than this one and it lasted 10 years.
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and easy to see everything in the fridge and freezer
I would recommend this to a friend