Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker
Definitely 5 star!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent fridge, definitely 5 stars. The ice maker is great, the interior space, the bottom freezer is perfect. We are thrilled with this acquisition.
I would recommend this to a friend - Pros mentioned:Space
Amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It’s sleek and so nice. TONS of space. A door alarm when you forget or didn’t Close it all the way. Awesome all around. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Capacity
An excellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent value, with large capacity and clean looks.
I would recommend this to a friend - Pros mentioned:Capacity
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy! It is spacious and really efficent.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large size. Amble room and options to change shelves around
I would recommend this to a friend Samsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Used in many spec homes my customers never complain!
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love love my new samsung fridge!! Photos do no justice!
I would recommend this to a friend- Pros mentioned:Capacity
Great fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of room. No issues with the fridge yet seems solid.
I would recommend this to a friend - Pros mentioned:Size
Samsung
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is perfect, it works and looks great after one year of use
I would recommend this to a friend - Pros mentioned:Capacity
Repair needed at 2 years old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this refrigerator EXCEPT that it required a $500 repair at under the 2 year mark. Of course, the item that needed to be replaced was not under warranty. And from Samsung's response when called, they know that this is a flaw in the refrigerator. Beware. It's a great frig, but you may need a $500 repair at the 2 year point
No, I would not recommend this to a friend Borderline Unsanitary.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I pooked up my grandparents fridge by model number just to give it well deserved horrible reviews. If you see good reviews, remember they havent loved with the thing for several years. Heres how the experience is after a few years: the seal is awful meaning moisture gets in and I have to take an ice pick to the thing to hack out over a galon of ice. Worse still, it leaks water all over my kitchen floor when the ice maker is on. Worst of all, the front of the fridge is about 10 degrees warmer than the back of the fridge. At the lowest temperature, a thermometer next to the meat reads 45 degrees at the front (way outside of acceptable sanitation range) while the fridge is set to 34 and ice solidifies on the back, meaning its below 32. Thats *really bad* and means meat is going to have sanitation issues, so overcook your meat, hope for the best, and enjoy the food poisoning. At least the freezer only needs defrosting once a year at most. Not a huge problem in Minnesota where fouronths out of the uear I can empty the freezer onto the deck five feet away and it will be colder than the freezer (and occasionally Mars) but if you love elsewhere, defrosting your freezer could be a meaningful inconvenience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hearing your experiences about this refrigerator saddens us. We aim that you can use your fridge hassle-free, RyanW.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
To rectify the cooling temperature of this refrigerator model, please read this recommended link. It also suggests watching the video and clicking the embedded links, such as the "Recommended temperature," "Keep the seals clean," and "Leveling the refrigerator."
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
We recommend browsing through this guide below to help you with the water leaks. Also, kindly watch the YouTube video and click on the hyperlink included.
Leaks from the dispenser, under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
The link below will show tips and offer suggestions regarding the moisture. An instructional video is included for watching.
Condensation, moisture, or mold between the refrigerator doors.
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146551603, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Capacity
NEW FRIDGE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy customer, excellently quality and ver spacious, i love my new fridge.
I would recommend this to a friend - Pros mentioned:Ice maker
Nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things really cold and ice machine works great!
I would recommend this to a friend - Pros mentioned:Ice maker
Dream refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator with handy bottom freezer and meets our needs perfectly!
I would recommend this to a friend - Pros mentioned:Space
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator. There is plenty of space and it is easy to clean. The only con was the dent they put delivering but company compensated.
I would recommend this to a friend - Pros mentioned:Size
best fridge ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, amazing and perfect size. very cold inside!
I would recommend this to a friend Great looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Great price for space. Havent had a chance to switch stuff from old fridge yet but cooling is pretty fast. Just plugged in and almost cold enough.
I would recommend this to a friend- Pros mentioned:Capacity
Like it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple design for maximum space inside. Will see how it holds up in long run
I would recommend this to a friend - Pros mentioned:Noise level
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works fantastic. Very low noise Love it
I would recommend this to a friend - Pros mentioned:Capacity
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There isnt anything i dislike awesome fridge , great price , plenty of room for food
I would recommend this to a friend