Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Samsung Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is taking a little bit to adjust to the new fridge, my prior fridge was a traditional top freezer double door. Having the freezer on the bottom in a drawer with a double door on the top is a little different for me. Can't wait for the matching stove and dishwasher to be installed.
I would recommend this to a friendRefrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, practical for the purpose needed, free installation which I had set up but needed to get the item into a property much sooner than they were going to be able to deliver. Looks great!
I would recommend this to a friend- Pros mentioned:Space
I love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! Although it did take a month for it to be installed, it was well worth it! The team that did the delivery and installation was very nice and professional! It was a bit tricky to get it through my 2nd door, but they got it done. The fridge itself is perfect! It’s very spacious which was the main reason for the purchase! I don’t have the ice maker on, as I don’t have a hookup, so I just use my own ice trays or buy a bag from a store and fill up the tray.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a excellent refrigerator at a excellent price. I needed it that day and the staff was able to make it happen.
I would recommend this to a friendGood value.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Works great, has lots of storage. Can fit anything in it.
I would recommend this to a friendSo far so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had it for about a month but so far we love it.
I would recommend this to a friendArlene
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase. It’s perfect for my family
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge is so big, everything fits in there
I would recommend this to a friendGood refrigerator but strange odor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. However, there is a strange smell sometimes coming from the back. Besides that, I don't have any issues,
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator it’s Amazon no issues what do ever
I would recommend this to a friend- Pros mentioned:Capacity
Good product and quick cooling was a plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the product today with expert installation by bestbuy team. However one of the vegetable drawer was found broken after I removed the tapes from side. Called in bestbuy and they are sending a replacement within next few days. Little inconvenience but not a deal breaker. Love you BestBuy.
I would recommend this to a friend Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, love the space and drawers in the fridge!
I would recommend this to a friend- Pros mentioned:Space
One word I have for this refrigerator "EPIC"!!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One word I have for this refrigerator "EPIC"!!!! The space available is awesome. This is our first frig with the freezer in the bottom. How convenient, with the two shelf freezer storage, freezer food that we use often is on top with lesser used food can kept on bottom.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung refrigerator. It is so quiet and easy to keep the door free of fingerprints. It looks very nice in my kitchen. Lauren was very helpful in helping me make my purchase.
I would recommend this to a friend Love the freezer in the bottom.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sales man. He helped us alot. Thank you for that. Our ref. Love love it
I would recommend this to a friend- Pros mentioned:Capacity
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful refrigerator and organized! The installers were professional. They were challenged bringing it into our house and knew just what to do.
I would recommend this to a friend Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new refrigerator but got a dented one compared to open box standards. I pointed it out to the delivery boy and he said “tell them about it on the review”
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Love it , love it , love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! I needed something bigger for my preschool business and this is perfect. Delivery, old appliance moving and installation was simple and fast. The fridge has a power cool feature to get it up and running quickly and the freezer is bigger than I thought. I’m gonna tell everyone who will listen about my new love!
I would recommend this to a friendPoor stainless-steel quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Beautiful refrigerator as a BUNDLE one year ago! The quality of the stainless steel on ALL APPLIANCES are HORRIBLE. Scratches and CHIPS effortlessly. And the stainless steel wipes right off. The glass shelves are the exact way. Don’t dare slide bowls unless you want scratched glass. If you want your appliances to stay in prestige condition stay away from Samsung. Been nothing but a stress ESPECIALLY for the price!
No, I would not recommend this to a friendHad to return it immediately. Do your research.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box and immediately the motor (compressor?) ran constantly 23-24 hours per day for an entire week (before we returned it). Could hear it in every room of the house. Is there no quality control? It is beyond me how such a defective device can be sent to a customer. It is a huge inconvenience to return an appliance. And now we are paying $200+ more for a different fridge. Additionally, the ice cube maker produced about 15 cubes in the first 24 hours and all of them were stuck together by a thick layer of ice. Unfortunately, I did not research the device until after the problems were evident and found Samsung has history of problematic ice makers. Look for objective research. Not store websites.
No, I would not recommend this to a friend