Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker, Space
Love the ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is so spacious my wife love it. Samsung makes great refrigerators. Love the ice maker.
I would recommend this to a friend Perfect fridge for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time and professional. No issues with the fridge.
I would recommend this to a friendSamsung refr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery guys were very professional and even came early. they cleaned up after delivery also. very satisfied
I would recommend this to a friend- Pros mentioned:Capacity
good one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the capacity is really big! I can put everything I need into it in order. I can find what I want easily.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there zoey, I am so glad you are loving your Samsung Refrigerator. Thank you for sharing your feedback on how we were able to simplify your life. Thank you for being a part of our Samsung family. ^Brad
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good fridge but either automatic controls are too complicated or the ice button doesn't work properly. Supposedly, I should be able to turn off this option which is located inside my fridge door but it wouldn't work. So my freezer is overflowing with ice that I don't need and ice took over 25 percent of the space. So, I wouldn't buy it again and won't recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know your disappointment with how the refrigerator buttons and ice maker perform, IrinaP. We're here to help.
We have provided a link detailing what to do when the refrigerator panel is not responding. It also includes a video to watch from start to finish and another resource about unlocking the control panel.
The refrigerator panel will not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond
Below is a link to troubleshooting steps when the ice maker makes too much ice.
Samsung ice maker makes too much ice:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146825870) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung products are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this refrigerator, had the same one just in black for over 10 years.
I would recommend this to a friendBeautiful fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding refrigerator. Everything see thru, so easy to keep clean and know what you have and what you need.
I would recommend this to a friendBest purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best fridge I've ever had! It's so spacious and the doors are smooth and open and close easily
I would recommend this to a friend- Pros mentioned:Capacity, Ice maker
Beautiful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a beautiful refrigerator, looks beautiful. It is very roomy and love the bottom freezer.
I would recommend this to a friend ❤️ my refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my refrigerator! My first brand new refrigerator!!!
I would recommend this to a friend- Pros mentioned:Size
fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for familys but really to big for me and dirtys quick
No, I would not recommend this to a friendBrand response from Samsung
Posted .Keeping your refrigerator in tip-top shape is important for maximizing the refrigerator's performance, LoriL. Let's get the information you need to ensure your fridge stays in pristine condition.
The link below will help you maintain your refrigerator both internally and externally. Please check "Refrigerator cleaning tips" to learn more and see any topic that piques your interest.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146198936) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Noise level, Space
It's a beaut.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is quiet and elegant. Tons of space, I 'm very pleased.
I would recommend this to a friend - Pros mentioned:Capacity
Way to go Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery..Beautiful design..Lots of room for your groceries..We are very happy with this product!
I would recommend this to a friend - Pros mentioned:Capacity
Installation disappointement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks amazing inside and out . The delivery was longer than expected as the first fridge arrived banged up in the front and had to be sent back for a replacement . The original order as promised was that it would include installation of the water line but when they got here they just dropped off the kit and suggested we make another appointment for someone else to come install it . Attempted scheduling appt.when they tried charging me for the installation after it was promised to be free of charge during the purchase .
I would recommend this to a friend - Pros mentioned:Noise level, Size
Nice addition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about a week. Larger than expected (than the older one we replaced). So far very nice, very quiet.
I would recommend this to a friend - Pros mentioned:Ice maker, Size
Great Buy...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Had it for a couple of weeks now & no issues at all. Really roomy, ice maker works great
I would recommend this to a friend Love my fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to access all my food and the freezer drawer is awesome
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has worked amazing and the guy who came to drop it off was even more amazing! Thank you Best Buy!
I would recommend this to a friendLove it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and storage capacity. Very happy with this purchase
I would recommend this to a friendProo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very profesional ned more people like thah nexts thing to chop
I would recommend this to a friend