Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for the price. Lots of room on the inside and feels very quality!
I would recommend this to a friend- Pros mentioned:Size
So much space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is soo spacious on top and bottom. The setup was easy and its so easy to clean
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Elizabeth, I am so glad you are loving your Samsung Refrigerator. Thank you for sharing your feedback on how we were able to simplify your life. Thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Capacity
So much room!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with this purchase. It's very roomy and bright inside. I like and dislike the open door chime feature. I like it because obviously it chimes if the door is left open for too long. I dislike it when I'm putting groceries away, getting food out to prepare a meal, or when I think I'm hungry and I nees to stare into the refrigerator for a while. The chiming and blinking lights seem to happen too soon. Other than that, it's easy to control the settings and it looks nice.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there eholey, I would like to congratulate you on your new Samsung Refrigerator. I am so glad to hear you are loving the unit. We thank you for your feedback and being a part of our Samsung family. ^Brad
Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 2 years to decide in purchasing a new refrigerator. I’m happy with this product. It’s beautiful, now I need to fill it up.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good fridge but either automatic controls are too complicated or the ice button doesn't work properly. Supposedly, I should be able to turn off this option which is located inside my fridge door but it wouldn't work. So my freezer is overflowing with ice that I don't need and ice took over 25 percent of the space. So, I wouldn't buy it again and won't recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know your disappointment with how the refrigerator buttons and ice maker perform, IrinaP. We're here to help.
We have provided a link detailing what to do when the refrigerator panel is not responding. It also includes a video to watch from start to finish and another resource about unlocking the control panel.
The refrigerator panel will not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond
Below is a link to troubleshooting steps when the ice maker makes too much ice.
Samsung ice maker makes too much ice:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146825870) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has worked amazing and the guy who came to drop it off was even more amazing! Thank you Best Buy!
I would recommend this to a friendBuy after seeing in person
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would Highly recommend checking this item in person before buying. The freezer is a little awkward the drawer doesn't pull out all the way which makes it difficult to actually stock and receive things from the top shelf
I would recommend this to a friendBrand response from Samsung
Posted .Hello YvonneT,
We appreciate the review about how the refrigerator drawer is designed, and we understand the difficulty of stocking and receiving things from the top shelf.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Noise level, Space
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far wonderful refrigerator, it doesn’t even make a sound, very spacious too! love it
I would recommend this to a friend Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my kitchen. Would recommend this fridge
I would recommend this to a friendSamsung products are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this refrigerator, had the same one just in black for over 10 years.
I would recommend this to a friendPerfect fridge for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time and professional. No issues with the fridge.
I would recommend this to a friend- Pros mentioned:Capacity, Ice maker
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator. Very spacious. I like the ice maker on the bottom in the freezer.
I would recommend this to a friend - Pros mentioned:Size
Samsung fridge.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color. Great size for a bigger family. Love the digital temperature in fridge and freezer.
I would recommend this to a friend Best and Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Refrigerator in terms of quality and price! Best Buy is best in delivery as well.
I would recommend this to a friend❤️ my refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my refrigerator! My first brand new refrigerator!!!
I would recommend this to a friend- Pros mentioned:Size
fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for familys but really to big for me and dirtys quick
No, I would not recommend this to a friendBrand response from Samsung
Posted .Keeping your refrigerator in tip-top shape is important for maximizing the refrigerator's performance, LoriL. Let's get the information you need to ensure your fridge stays in pristine condition.
The link below will help you maintain your refrigerator both internally and externally. Please check "Refrigerator cleaning tips" to learn more and see any topic that piques your interest.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146198936) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
I love it !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a month since I got my new refrigerator and I absolutely love it. I read some of the other reviews and I completely disagree with the complaints about the icemaker.
I would recommend this to a friendGreat Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working really great, don't see any issues so far the price is very reasonable
I would recommend this to a friendLove my fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to access all my food and the freezer drawer is awesome
I would recommend this to a friendSamsung - 28 cu. ft. 3-Door French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a gift for mom. A she is " totally in love with it"
I would recommend this to a friend