Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Roomy base mode fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great base model that Samsung produces. It provide a lot of space — way more than a side by side refrigerator. It has a wide snack. Cleaning is easy with adjustable racks and removable drawers. In some cases though food particles can get caught in between some of the plastic attachments making it mor difficult to clear out. Overall, really good fridge
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, looks and works great! Matches my pother appliances.
I would recommend this to a friendBest Fridge at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s big but simple. And that was what I wanted.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. My kids enjoy the freezer on the bottom they can get to the items easier
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Lots of room, quiet, and well lit. Easy to find things.
I would recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product, the spaces really well distributed
I would recommend this to a friendHappy with purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Have a problem with the control panel and the ice maker will not turn off but Best Buy was wonderful and very helpful in getting us a new one..
I would recommend this to a friend- Pros mentioned:Capacity, Ice maker
very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking and spacious refrigerator. the freezer keeps everything frozen
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Reliability
Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still torn. I love the fridge but the original one we owned decided to quit almost a year from date of purchase. So had to fight to get a new one since wasn’t our fault. Hopefully it was just a bad one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SullyTrio,
We appreciate you taking the time to leave us a review on your 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Black stainless steel. You made an excellent choice, and we are pleased to hear how happy you are!
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28T5001SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-Samsung
2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/Samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144630347
Have a great day.
^Charles
Great delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deliever was fast and efficient. We have yet to use the fridge simce the kitchen is still being built.
I would recommend this to a friend- Pros mentioned:Capacity
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It has a lot of room and is well designed.
I would recommend this to a friend - Pros mentioned:Size, Space
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this big refrigerator. Lights are bright. Plenty of room.
I would recommend this to a friend My New French Style Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new fridge. I love this French style. It’s sleek & stylish & roomy.
I would recommend this to a friendBest Buy N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great $avings, Fast & Tidy delivery, Keep on BestBuyin
I would recommend this to a friendsfjkdbjkbesjk oidshiod neioh jewhj hioewhew
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hjvhjfhjvnm liygfyv hjg78fjk ng7ivnm iugyvnmk.jugfdhf
I would recommend this to a friendGreat delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator came within days of ordering it on-line. The delivery guys were very prompt, efficient, and polite. We are very happy with the whole experience.
I would recommend this to a friend- Cons mentioned:Reliability
Samsung home appliances are horrible!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG!!!! It will only last less than 2 years! I bought the fridge in 2021 and by 2023 it died. Dealing with Samsung is impossible since none of their reps are local, everyone you deal with is overseas. Repair guy that finally came that was contracted with Samsung said it was motherboard so he charged me $500 to repair, that didn't fix the fridge so he says Samsung will send some other company out to fix the compressor. WHAT? Why would a fridge repair guy contracted by Samsung not be able to fix a fridge? It's been out for over a week now and Samsung can't tell me when this new company will come out to fix it.
No, I would not recommend this to a friend Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taking one star because it seems the ice maker doesnt auto shut off when full so ive had it overflow onto my floor a few times.
I would recommend this to a friend- Pros mentioned:Capacity, Ice maker
Samsung Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s huge it fits all my food. I live the ice maker. Best fridge
I would recommend this to a friend Samsung French Door Refrigerator is Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEAUTIFUL LARGE INTERIOR and EXTERIOR - PERFECT!!!
I would recommend this to a friend