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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,749 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It has a lot of room and is well designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product, Customer service was beyond great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still torn. I love the fridge but the original one we owned decided to quit almost a year from date of purchase. So had to fight to get a new one since wasn’t our fault. Hopefully it was just a bad one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SullyTrio,

      We appreciate you taking the time to leave us a review on your 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Black stainless steel. You made an excellent choice, and we are pleased to hear how happy you are!
      Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.

      If repair is needed, please take note of your warranty coverage:

      https://www.samsung.com/us/support/service/warranty/RF28T5001SG/AA
      One (1) year parts and labor
      Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
      Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

      Please get in touch with us via one of the following options for further assistance:

      1. Customer Care: 1800-Samsung
      2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
      3. Facebook Messenger: http://m.me/Samsungsupport
      4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Reference Number: 1144630347

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this big refrigerator. Lights are bright. Plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking and spacious refrigerator. the freezer keeps everything frozen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, specially for the price. Plenty of storage, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership definitely worth getting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for plus membership was able to get it for 1098$ great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Have a problem with the control panel and the ice maker will not turn off but Best Buy was wonderful and very helpful in getting us a new one..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s huge it fits all my food. I live the ice maker. Best fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator came within days of ordering it on-line. The delivery guys were very prompt, efficient, and polite. We are very happy with the whole experience.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, lots of space. Was easy to put together.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! I read the good the bad and the ugly on this unit. I did a lot of research before buying but there were more pros than cons. Delivery was great and timely. The only I hear on this fridge is when the ice falls from the ice maker but I can deal with that. Better than the last fridge I had which was making knocking sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much nicer than the Kenmore that I had previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is simply amazing!!! Have to love Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $1050 im very happy. Works great and cools with lots of light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect.love it..... 100. I recommend it. No problem 100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and and works well! I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refrigerator Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent. It’s spacious, has a great black stainless steel finish, and has several compartments for organizational purposes. It keeps my food fresh, has an excellent temperature system, and I would highly recommend it to anybody looking for a Samsung refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung large capacity refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Plenty of room, easy to change shelves to vary size. Especially like alarm when door is open too long, as it keeps my daughter from forgetting to close either refrigerator or freezer when she grabs a quick snack and doesn't pay attention if it shuts properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product and Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open Box item but apart from a small dent, it was amazing

    I would recommend this to a friend