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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,749 reviews
  • Rated 4 out of 5 stars

    Good basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite. The gap between the doors is slightly uneven and it cannot be adjusted for this model. Manual is outdated and Samsung chat not very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 28ft Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. unfortunately the shipping plastic was poorly removed by the delivery team. The didn't even try on the freezer drawer. Looks terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks really nice and does exactly what I wanted it for. The delivery people were very polite and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator more than 2 months ago and I love it! It Works perfectly, it’s simple perfect and beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy out did themselves from walking in store to the service very hands on informative perssion on giving the set up delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very knowledgeable, courteous and efficient. They are the type of installation team Best Buy needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Spacious

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more satisfied with my new stainless steel appliances. Satisfied with the overall look and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator, easy fast installation !!! Definitely an upgrade and Best Buy representative was awesome as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator my wife and i couldn't be happier with this purchase. Also we love the customer service. Thanks BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator is great and working good.. I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge on sale, work great. I recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice and simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, efficient refrigerator. Our last refrigerator had water and ice dispenser that was hardly ever working. This refrigerator makes ice but doesn’t dispense. This is perfect for what we need. Price was very good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was phenomenal. He was very knowledgeable and patient. He made Best Buy look really good! Such excellence!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice looking and very quiet plenty of storage space

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there galaxy, congratulations on your new Samsung Refrigerator. I am glad to hear you are enjoying the unit. Thank you for taking the time to share with us. We would like to welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great addition to our home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. We were wanting to buy an additional Fridge for some time now, And we found this great deal on this new one that we couldn't pass up. Very happy and satisfied, all our appliances are Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge with french doors, its awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lots of SPACE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space we now have. Upgraded from 26 to 28 cu ft. Plus the french door design, makes it so much easier to put stuff in. One note is that, it does scratch easily. Within 24 hrs, my kid already scratched the surface. :( Apart from that, really do LOVE the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kitchen Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was easy, delivery was on time, and the set up was quick and efficient. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it! My only complaint honestly is the protection plastic doesn’t come off easily!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item the people we worked with were great the only issue we had was we couldn’t get it delivered when we needed so we had to pick it up

    I would recommend this to a friend