Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Grrrrrrrrrreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for price. How the wife bottom drawer doesn't break - so far so good.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we were getting the water dispenser located inside the door. But we didn’t
No, I would not recommend this to a friend- Pros mentioned:Space
Spacious interior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously owned a Samsung with water and ice thru the door. Chose this model with icemaker in freezer only. So much more room inside refrigerator and shelves on the doors.
I would recommend this to a friend Good fridge/ easy to mix up orders
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Just disappointed we ordered the wrong one.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fits nice and easy and super easy installation
I would recommend this to a friendSamsung Regrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like it. Cleaning the glass and moving the shelves is quite difficult. The bottom second pullout is small and opens not wide enough. The frig bottom drawer pulls out a way to easily.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for a short time but so far I love it.
I would recommend this to a friendSamsung SS Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new refrigerator. No complaints whatsoever
I would recommend this to a friendLovet!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy whith my new fridge!!!! It's perfect.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful customer service and a great quality refrigerator!
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love that it dings when not fully closed!
I would recommend this to a friendDO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Samsung fridges have a fatal design flaw. The back of the unit has a "powercool" fan inside that blows cook air over a smaller cooling exchanger , but it will freeze up causing a grinding noise, then failure to cool the upper box. This is a know issus amd tons of videos on Youtibe were made by unhappy buyers like me. It requires a shady DIY fix and even then won't work long. Dont believe me? Just go to YT right now and type in "how to fix Samsung Power Cool refrigerator icing grinding fan problem" and have fun looking. You are now warned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MIKE,
We realize this is a difficult situation since the refrigerator is a home appliance that is used regularly to preserve food for the household.
I have shared Samsung links below that can help address your concerns with the refrigerator.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144880820 and it will help our team pull up your information.
Leo
LOVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and my kids love how bright it is inside!
I would recommend this to a friendTotally satisfied customer!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The homeowner loves this appliance and said it was at a great price. The Best Buy rep, Cris Barnes, made sure he found her perfect model because she didn't want the built-in ice maker.”
I would recommend this to a friendCareful of 3rd party delivery.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To early to make a decision overall. Only 2 months old. Had to pay 3rd party delivery company 30 cash to put doors back on after they delivered . Free delivery was included. BEWARE !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to get clarification regarding the installation and delivery service.
Have a great day.
-Ernest-
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, helpful, easy delivery and stallation!!!
I would recommend this to a friendBestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman and the delivery driver were easy to work with.
I would recommend this to a friendNew Refrigerator/Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work on the delivery & installation! Thanks!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Better than and GE fridghe.
I would recommend this to a friend