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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,749 reviews
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman and the delivery driver were easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Better than and GE fridghe.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung refrigerator fits all my groceries and drinks! It's amazing and the people who came to deliver the product were super friendly! The only downside is that the fridge did end up having a dent, but overall the product is great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old fridge was way to small. Everything was crammed in on top of each. This fridge is spacious! I have room for everything and can see what I have at a glance. Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service Thank you mitchell wrobel very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect, just as advertised. Working with Best Buy was quick and easy. When I went to pick it up , it was waiting at the front of the store with help to load it. Best of all, the wife loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    I dont know if i like it or hate it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge and had it delivered + installed. The crew did a fantastic job. After a week of owning this fridge, the center flap between the doors broke. I can tell you I am gentle with things, have no kids, understand structural engineering, do a lot of DIY projects, etc. Some of the components on this fridge are cheap, and I am CHEAP. The more I think to about it, the more disappointed I am that it has already had issues with parts on it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Str8sh00t3r.

      Thank you for bringing this to our attention. I see you have some concerns with the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator door flap that broke off. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

      Here is a link for more details on the warranty policy.
      https://www.samsung.com/us/support/service/warranty/RF28T5001SR/AA
      One (1) year parts and labor
      Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
      Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144607008

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    It fits without taking front door off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge great cooling and lots of room. Loved that it came without the handles attached so that it was easier to get in a standard doorway.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A really nice refrigerator !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, feature-rich and a real value for money. Kudos to Best Buy team for picking up the unit a couple of times, as the units delivered had dings and scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    28 cu ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking. Double doors are wonderful for access. Everything is cold and fresh. Stainless steel finish is very attractive. 28 cubic feet is great size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator just wish the doors closed a little easier

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. Cooled quickly and I love the large door shelves inside. Makes lots of ice and I like being able to adjust the shelves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good outdoor style and working good. Food can keep longer time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge internal space, very quiet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge! I like all the internal space. There is no water fountain on this one but that gives you a lot more space and it's more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what I needed. Perfect size & works great. The milk fits on the door which is great also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bad service on return so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the refrigerator but it is dented and i am waiting for a new one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this fridge up from the warehouse. Great service. Installed myself. Fridge is great everything I had been looking for very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space inside and the extra drawer at the bottom of the fridge. For the price it really can't be beat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing for what we needed to replace for rental appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge. It's got great capacity and the cheese drawer between the produce drawers and freezer prevents anything in the fridge from freezing.

    I would recommend this to a friend