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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,749 reviews
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works more efficient than theprevious ones I had before

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, spacious, but it's hard to reach things in the freezer as it doesn't come out. Also, the closing mechanism with the flap sometimes does not retract and hit the other door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big fridge with freezer that meets all our needs. The ice maker works, but it's slow. It takes a few days to fill up the entire container.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well and quiet. Has lots of room and seems to be built well. I didn't really need this big of a refrigerator but for the price I couldn't pass it up

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator arrived with ice maker not working. Samsung repaired the ice maker. Best Buy delivery men did not fully unwrap the refrigerator. The repaired refrigerator works well now. I love how spacious it is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing! So spacious and roomy! Everything fits perfectly on the shelves and I can see everything I have in there! The door shelves have so much depth to them as well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Everything we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection. I have room store not just my everyday groceries but there is space that will allow me to do prep trays for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room inside. Love it so far. I like that the door does not have a water/ice dispenser which gives more space on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the finish it looks so stylish and sleek. I find it rather easy to clean fingerprints off of it. The capacity inside is more than roomy. The French doors are a nice feature too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pantry fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for overflow/pantry. Cannot believe how quiet it is. Wish the door shelves were adjustable. Overall happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge I have owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!! So happy with this fridge. It doesn’t have all the latest bells and whistles but it gets the job done and couldn’t ask for anything more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy access to refrigerator after a lifetime of having to bend down to access. Not particularly happy with the shelves not being able to adjust to account for taller bottles, items.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Providing top-of-the-line products to our customers is our top priority, LizF. I have shared a link that would help us to achieve an organized refrigerator.

      Use these tips to organize your fridge and keep your food fresh.

      Tips for an organized refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Sometimes messes in the fridge require deep cleaning and, to get the job done, you have to remove the refrigerator bins, shelves, and drawers.

      Remove or replace Samsung refrigerator bins, shelves, and drawers:
      https://www.samsung.com/us/support/answer/ANS00063107/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.youtube.com/watch?v=vWp2bnE3uhQ

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145420774) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new Samsung fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has lots of room. It can accommodate platters and pizza boxes. The lighting is awesome! My only complaint would be the deli/meat drawer can be a little tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy With Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung in spite of negative ice maker reviews. 3 weeks in and so far so good. Beautiful and works great. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice and spacious. Had a little problem with the ice maker, but that is fine now. Can't believe how much room there is compared to my previous side by side Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a month now. I absolutely love it! It has lots of room and has a loud beep when doors are not fully closed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design on Freezer Draw

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom draw design is annoying and easy to get left open if you have too much in the drawer. No way to easily tell if it is barely ajar. Otherwise a pretty nice refrigerator for the money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to be of service, TheDudeAbides. We've shared some tips to organize your fridge and keep your food fresh properly.

      Follow these helpful details to keep your food fresh at its best and more organized than ever.

      Refrigerator or freezer doors will not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      You may also watch our youtube video about "How to properly stock your Samsung refrigerator and adjust the shelves and bins":
      https://www.youtube.com/watch?v=pN8js9mZrXI

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145324159, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a fridge for months and stumbled on this gem. It was a perfect upgrade to my old samsung fridge and fits well in the space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung French door refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refridgerator There is ample space with lots of room in the door shelves as well as the glass shelves. It’s my first time with French doors and I’m a convert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator for a great price. Storage capacity is enormous foe enough storage. Excellent buy from Best Buy.

    I would recommend this to a friend