Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,749 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge, would prefer no ice maker. It is really roomy and good for a family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Homeowner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. The men that installed the refrigerator were professional, courteous, and hard working.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent article; very silent, perform very well, intelligent space design distribution

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Did we get A Lemon? Or is this a common problem?

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this brand because we have one more than 20 yrs old with two compressors in it and never had a problem with it. We built a house and ordered a Samsung suite of appliances and love the products, function and styling. Fast forward 4 months from delivery and this refrigerator has already quit on us. Brand new house with proper wiring. No problem, it's under warranty, parts and service, right? So we go to Samsung's site to arrange service, and this is telling us there are no repair services in our area. We are 45 miles from the Best Buy we bought it from, and within 120 miles of two major cities to the west and east of us. So instead of 4 or 5 stars, this product will get 1 to 2 stars, until Best Buy or Samsung resolve this. Meanwhile, we have no refrigerator and we are really disappointed If this gets resolved I will provide an update to this review.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 12Jordan, I understand that you are experiencing issues with your Samsung Refrigerator not working and see that you have been trying to get service. I would like to offer some helpful assistance to ensure you are getting only the best results. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143599850. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Best fridge for my new house :) no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge it works really well and can fit a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an average refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass shelves do not look strong enough to hold heavy items. Handle on the freezer door moves when you pull on it. This I know will not last. I am sure this handle will be ripped off quickly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. I am sure that you will love the durability of this appliance when taken care of properly. Your freezer has an ease open feature so when you open you do not have to pull hard. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Makes some noise when kicking on

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had this refer delivered. It took about 10 days for delivery. The delivery persons were great by removing it from the box and placing it where I wanted it and plugging it in. I removed the plastic and and adjusted the temp and shelves. I heard some noise (not very loud), then I realized that when the refer kicks on, it will made some noise for a little while then stops making the noise. For the price and I paid, it is a good refer. Over-all, I happy with it for now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Okay, I appreciate you sharing your experience with your new Samsung Refrigerator with us. I am glad to know that you had a great delivery and the unit is working well for you too. We thank you for choosing Samsung in your home and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refridgerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had ordered one with a water spout (i didn't), but other than that LOVE it. Very roomy and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, nothing to complain about.. it's a million times better than the tiny little fridge I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The techs set up quickly, and removed the old refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it It’s big refrigerator Nice color Best choice for new home

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Nice color and lots of room inside got for a rental and no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great love it fits a lot of food delivery men were great..Very happy with it...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has plenty of room and it feels like it is made of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator. Perfect for our familt of 6. Plenty of storage space. Love the french doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge for the price. This is 2nd one I have purchased. Still have the 1st one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ANYTHING FROM SAMSUNG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge stopped cooling after one month. Samsung Tech got it cooling again but after 3 days interior of fridge was 65F. Tech came back, worked on it, said it was ok, but next morning it was 65F again, and still is. I am not allowed to comment on Samsung's horrible warranty here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. This is to replace my old one and I love it that it quite quiet when the compressor is running.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Refrigerator, I would like to thank you for your feedback on your new Samsung Refrigerator. I am glad to hear you are enjoying the quietness of the unit. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung frig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the size and brand. Delivery was prompt and short lead time.

    I would recommend this to a friend