Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- SKU:
- 6417774
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and spacious. Just like what we wanted.
I would recommend this to a friend - Pros mentioned:Capacity
Great as a second refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problems. Looks beautiful in the space. Lots of room inside.
I would recommend this to a friend - Pros mentioned:Noise level
Nice frdige!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frdige! Awesome product, convenient, nice, quiet and reliable.
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy but it’s hard to get appliances right now. Had to settle for this one after mine broke and I needed one quickly. Stuff in the refrigerator is freezing. It is only set at 36. It is nowhere near fingerprint resistant. It looks nice, that’s about it. Thinking of exchanging for something else!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I realize that you are experiencing issues with your Samsung Refrigerator and know how alarming that can be. I have some helpful information that I would like to provide to ensure the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
If the problem still occurs, please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 114351133. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted something simple yet spacious and this refrigerator was it.
I would recommend this to a friend - Pros mentioned:Capacity
Awesome design, Great Looks, Stays Cold!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the simplicity of electronics and amount of features. So far so good.
I would recommend this to a friend Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design and functionality - fingerprint resistance a great feature
I would recommend this to a friend- Pros mentioned:Capacity
Great fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Came right away and has been working excellent. Love my fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Ddte, I would like to congratulate you on your new Samsung Refrigerator. I am so glad you are loving the unit. We would like to thank you for choosing Samsung in your home. ^Brad
Not very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery 3 days after ordering BUT the frig never got cold..still 50 degrees after 24 hours. Called the next day and the person I talked to said they would send a new one and pick the bad one up. I asked when and he said the next Sunday and they would call with 4 hour window!! I was not happy being without a fridge for a week but then on that Saturday no one called so I called them approx 3:30 and there was NO record of that discussion!!!!! Now had to reorder and wait another week. The new one is great but I lost a lot of food and I would like to find out who that person was that made no record of my call. I have my phone record which clearly shows I also called the delivery person the day after delivery.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator not cooling correctly. We understand it is essential to have a working refrigerator to help food stay fresh longer. We are happy to know that you got a new refrigerator. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Cooling issues with the refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.youtube.com/watch?v=vWp2bnE3uhQ
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28T5001SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144691393
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Capacity
A good buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much space. Love it. Kids love what I call the "cold cut drawer".
I would recommend this to a friend - Pros mentioned:Space
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator! So much more space than my old side by side!
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and lots of storage. Drawers work smoothly.
I would recommend this to a friend - Pros mentioned:Capacity
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator/Freezer. Lots of room especially in door compartments.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there John, I want to thank you for sharing your review on your Samsung Refrigerator. We are happy to see that you are enjoying your machine. Welcome to our Samsung community. ^Brad
- Pros mentioned:Space
Best Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space, color, and the price was not bad at all.
I would recommend this to a friend - Pros mentioned:Capacity
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Neat. Big. This is What we need. I will review after we use.
I would recommend this to a friend - Pros mentioned:Size
Good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator at fair price. It is large and has good features.
I would recommend this to a friend - Pros mentioned:Capacity
A wise purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and spacious refrigerator. Great layout. Freezer has 2 drawers that make for easy access.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there SatisfiedCustomer, I would like to congratulate you on your Samsung Refrigerator. We appreciate you taking the time to post a review of your product and are glad to see that you are enjoying your machine. We welcome youth our family and thank you for choosing Samsung in your family's home. ^Brad
- Pros mentioned:Capacity
ownership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like what i got thats why i buy it. what else you want me to say
I would recommend this to a friend - Pros mentioned:Space
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung refrigerator. Very spacious and at a very good price
I would recommend this to a friend great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Great storage. Great temp control.
I would recommend this to a friend