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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,749 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described! Works well for my family and I. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and big refrigerador with lots of space. Easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The House that dripped Samsung.....argh...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it delivered...beautiful fridge. Very similar to my previous Samsung. Got it for a good price also. Too bad they did away with the pizza drawer in the freezer...I always kept all my small frozen stuff there. Delivery went really well...nice people & didn't waste any time. They called the day before & the day of, to let me know they were coming.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome Frig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a pretty decent frig from Samsung. Plenty of room and looks very nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there hdpower, I would like to congratulate you on your new Samsung Refrigerator. We are glad that you were able to find the best match for your home. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great storage space!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the loud side for a fridge, but great storage space!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Works ok but could have been better for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items freeze when pushed to the back of the refrigerator. Doesn't make ice as fast as we use it sometimes. Good capacity but some dead space that could have been used. Old fridge died during the pandemic so didn't have a lot of options due to supply chain issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, smitty!

      Let us help you prevent items from freezing by using the correct settings and storing food in the proper place within the refrigerator.

      Items with a lot of moisture can freeze in the refrigerator, particularly when the temperature settings are very low or when the items are placed near the back and bottom of the compartment.

      Items freezing in the fridge compartment:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/

      You probably don't think about it that much, but where you place food in the fridge can really affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Samsung refrigerator maintenance tips:
      https://www.youtube.com/watch?v=c2AWSLEBjDM

      What temperature should I set my Samsung refrigerator to?
      https://www.samsung.com/us/support/answer/ANS00080450/

      If the ice maker appears to be not working properly, low water pressure or a faulty water filter may be to blame. Please see these links for easy steps to be taken:

      Ice maker is making some ice, but not enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      What to check when there is no ice or not enough ice from the ice maker or dispenser:
      https://www.youtube.com/watch?v=heJu7r3JqNc

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145263215) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge spacious and very cold freezer is larger than i expected

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really love the fridge.there is enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It is very spacious as I have a big family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious it cools fast and is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Samsung 28cu ft Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large storage area on all levels, door have adjustable shelves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Purchase!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. The glass shelves get mold in between the shelf, the seal around the freezer doesn’t work , and the vegetable bin broke in the first year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great with tons of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and works great. Nothing negative to say.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, so much room. My grandchildren love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very spacious would recommend to anyone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sliky Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator from Samsung. Nice sliky design

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and clean very useful and a lot of space for the family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and bright. We absolutely love this Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung fridge -great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible refrigerator with so much space. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome. It keeps food a right temperature.

    I would recommend this to a friend