Customer Ratings & Reviews
- Model:
- RF28T5001WW/AA
- |
- SKU:
- 6417774
Customer reviews
Rating 4.6 out of 5 stars with 1749 reviews
(1,749 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator was fine didn't like ice maker in the freezer took up more room than I wanted need freezer space returned and got one with ice in door and maker in upper refrigerator much happier now
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
My Fault
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator so I would recommend it as a product. But this one's on me. I should have inspected it better after the delivery because there is a dent on the side top that is noticeable which I didn't catch. Hard to call and put blame after the fact.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Bill, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are loving the unit. We thank you for being a part of our Samsung community. ^Brad
Rated 4 out of 5 stars
Good product but bad outlet to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but should buy from some place else. Best Buy after sales service is useless and not worth the hassle. I was introduced with non English speaking full of attitude overweight Hispanic folks for installing this. Was a nightmare so stay away from bestbuy
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung OB Appliance Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open-box purchase. Extremely satisfied with the refrigerator and will finalize additional appliance items to complete a Samsung kitchen package. New quality with warehouse price. Highly recommend!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Trips Breaker Every 3 hrs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it for the first 36 hours it was working. However, the refrigerator was defective. It kept tripping my circuit breaker every 3 hours. My home is completely new so it’s not the breaker or outlet. I even performed the troubleshoot recommendations per Samsung website. Luckily, I bought geek squad protection plan. It’s being replaced. Hopefully the new one works perfectly.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:CapacityCons mentioned:Door
Rated 2 out of 5 stars
new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dented door on delivery but it was replaced and working great to my new needs of plenty of fresh veggies!!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello there.
Thank you for taking the time to leave this review.
We apologize that you received a refrigerator with a dented door, and we are glad this was replaced right away.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144913266) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Rated 5 out of 5 stars
Entry level French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super high-end, but it does what it is supposed to do. the controls are easy to use and adjust, but the factory settings were spot on out of the box.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
What a great fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my family really like this refrigerator! Our last fridge had the freezer on top this one has it on the bottom! What a difference no more getting on your hands and knees to see what is on the bottom shelf!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator at a great price! We especially like the extra large compartments in the doors. But, we were told the right door has to always be the first to open and last to close.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GREAT SERVICE!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad [Dakota] and his co-worker were very professional with delivery and installation and went over details on the fridge before leaving and gave contact numbers for help if needed. Thank you.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great matches really well with everything in our kitchen
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We are glad to have a loyal customer like yourself. Thank you for choosing Samsung. ^Brad
Rated 4 out of 5 stars
Samsung fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge, but the only complaint is how the doors close. They kinda snap into place and it can be annoying because sometimes it sounds like you are slamming the door shut.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Steel Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator, the ice maker is in the perfect spot. It does not occupy space meant for food. I like the alarm which reminds you if you have left the refrigerator door open. And color is the perfect blind.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The black stainless is very sharp.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice looking fridge. It is quiet. I like the door alarm to remind us a door is left open. Ice naker is slow to make ice but the bin holds a lot so it is an ok trade off.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at a great price. The geek squad did the delivery and set up. The we’re on time and it was easy to schedule online. Took away and recycled the old refrigerator. Love my new fridge!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, had to return because it’s tripping my garage GFCI. Not sure who’s fault I’ll update my rating after electrician visits
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Cons mentioned:Door
Rated 3 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge. But just over 2 weeks and the left door is barely shutting and makes loud noises when ever it moves.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Good day, MichaelC!
Let us help you fix your refrigerator so that you may enjoy it for the year to come.
If the doors haven't closed correctly since the last time they were reattached or adjusted, they may have been reattached or adjusted incorrectly.
Refrigerator or freezer doors will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
You may also review the instructions on pages 22–26 of the user manual for proper procedure in attaching the fridge doors:
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
A refrigerator is never completely quiet, even when it's new. However, this guide will review potential noises and advise you of any steps you should take when there is something you can do to prevent the noise.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
What noises a refrigerator makes and why:
https://www.youtube.com/watch?v=cain2xjBCQE
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145286269) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Rated 5 out of 5 stars
Great new fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space, keeps everything cold, almost too cold. Great product for little kids with doors that swing open easily and desert in the freezer that they can reach. Great product!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Buy, Best appliances, Best Service !!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance was exactly what we wanted and the installation and the installers surpassed everything we needed and wanted. we will always shop at Best Buy for all our needs.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung's beautiful frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space for the refrigerator and freezer area!! I can shop for so much more at a time and save in my purchase and placing myself at risk!! This is my dream refrigerator!! Love IT!!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend















