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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,749 reviews
  • Rated 4 out of 5 stars

    ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator was fine didn't like ice maker in the freezer took up more room than I wanted need freezer space returned and got one with ice in door and maker in upper refrigerator much happier now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Fault

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator so I would recommend it as a product. But this one's on me. I should have inspected it better after the delivery because there is a dent on the side top that is noticeable which I didn't catch. Hard to call and put blame after the fact.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bill, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are loving the unit. We thank you for being a part of our Samsung community. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good product but bad outlet to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but should buy from some place else. Best Buy after sales service is useless and not worth the hassle. I was introduced with non English speaking full of attitude overweight Hispanic folks for installing this. Was a nightmare so stay away from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OB Appliance Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open-box purchase. Extremely satisfied with the refrigerator and will finalize additional appliance items to complete a Samsung kitchen package. New quality with warehouse price. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trips Breaker Every 3 hrs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it for the first 36 hours it was working. However, the refrigerator was defective. It kept tripping my circuit breaker every 3 hours. My home is completely new so it’s not the breaker or outlet. I even performed the troubleshoot recommendations per Samsung website. Luckily, I bought geek squad protection plan. It’s being replaced. Hopefully the new one works perfectly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 2 out of 5 stars

    new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dented door on delivery but it was replaced and working great to my new needs of plenty of fresh veggies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entry level French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super high-end, but it does what it is supposed to do. the controls are easy to use and adjust, but the factory settings were spot on out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family really like this refrigerator! Our last fridge had the freezer on top this one has it on the bottom! What a difference no more getting on your hands and knees to see what is on the bottom shelf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator at a great price! We especially like the extra large compartments in the doors. But, we were told the right door has to always be the first to open and last to close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad [Dakota] and his co-worker were very professional with delivery and installation and went over details on the fridge before leaving and gave contact numbers for help if needed. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great matches really well with everything in our kitchen

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are glad to have a loyal customer like yourself. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge, but the only complaint is how the doors close. They kinda snap into place and it can be annoying because sometimes it sounds like you are slamming the door shut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator, the ice maker is in the perfect spot. It does not occupy space meant for food. I like the alarm which reminds you if you have left the refrigerator door open. And color is the perfect blind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The black stainless is very sharp.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking fridge. It is quiet. I like the door alarm to remind us a door is left open. Ice naker is slow to make ice but the bin holds a lot so it is an ok trade off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at a great price. The geek squad did the delivery and set up. The we’re on time and it was easy to schedule online. Took away and recycled the old refrigerator. Love my new fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, had to return because it’s tripping my garage GFCI. Not sure who’s fault I’ll update my rating after electrician visits

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fridge. But just over 2 weeks and the left door is barely shutting and makes loud noises when ever it moves.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, MichaelC!

      Let us help you fix your refrigerator so that you may enjoy it for the year to come.

      If the doors haven't closed correctly since the last time they were reattached or adjusted, they may have been reattached or adjusted incorrectly.

      Refrigerator or freezer doors will not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/

      You may also review the instructions on pages 22–26 of the user manual for proper procedure in attaching the fridge doors:
      https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf

      A refrigerator is never completely quiet, even when it's new. However, this guide will review potential noises and advise you of any steps you should take when there is something you can do to prevent the noise.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      What noises a refrigerator makes and why:
      https://www.youtube.com/watch?v=cain2xjBCQE

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145286269) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Great new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, keeps everything cold, almost too cold. Great product for little kids with doors that swing open easily and desert in the freezer that they can reach. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best appliances, Best Service !!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance was exactly what we wanted and the installation and the installers surpassed everything we needed and wanted. we will always shop at Best Buy for all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's beautiful frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space for the refrigerator and freezer area!! I can shop for so much more at a time and save in my purchase and placing myself at risk!! This is my dream refrigerator!! Love IT!!

    I would recommend this to a friend