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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,749 reviews
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, layout very good, price was good compared to other brands. Temperature controls a little touchy to get set right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Excellent Transaction!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is amazing. The salesperson was phenomenal, and the individuals that delivered the refrigerator were great too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the unit. Ensure you select the correct model. The version with a water dispenser looks exactly the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cold but dents easily.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything mechanically is wonderful. The front is made out of really cheap aluminum or whatever, but it dents EXTREMELY easily. I'm not happy with the finish.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Aspen, I am glad you are enjoying your Samsung Refrigerator. I am so appreciative of your feedback and will forward it to my design team in hopes of improving our products. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    good buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    relay nice, spacious fridge, i love the interior destine. it is new to me, so i have to use to comment more, fast shipping and delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful but Defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the fridge looks beautiful and cools impressively, it kept tripping the breaker. Constantly but randomly. I could not figure out why this was happening! Ended up returning it for a different brand because the store did not have these in stock anymore. Could of just been the particular one I purchased.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Matt,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Could not be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Beautiful and spacious. Delivery men were fantastic. Will purchase the rest of the suite from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy process. Look choose and pay. The best buy associate was very friendly and professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator temperature never fell below 45 degrees. Was preset at 37 so I lowered to 34. Still didn't change from 45. Returned and bought a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Michael S,

      We appreciate you sharing your experience with the Samsung refrigerator. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Nice Fridge and good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for a house I was putting up for sale, but Best Buy had the best deal, installed without a hitch and was on time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mark, We really appreciate being your choice for kitchen appliances. We are happy that we could make your property complete. We welcome you to our family and thank you for taking the time to share your feedback. ^Brad Samsung

  • Rated 4 out of 5 stars

    Defect in French Door Alignment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great except the center door seam of french doors isn't even all the way up. Unsightly. I think its a defect in workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, no problems, ice maker could be a little larger but makes ice quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife likes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice we enjoy it. I could make ice a little faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of kitchen equipment. Looks great along side of my othe Best Buy purchases. Stove , hood, and dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this unit. It fit our needs very well. Great value and very helpful staff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price but the icemaker isnt well designed. If you have to much ice and pull the freezer it comes out the back and gets stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fabulous best purchase I could ever made I highly recommend this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimmy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a few weeks but works great. Not hooked up to water, so unable to comment on ice making function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Best one I ever had! Led light inside is bright and it always alerts when the doors are still open!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge being all Fridgey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all those refrigerator things. Keeps stuff cold. Looks good, runs quiet. No complaints

    I would recommend this to a friend