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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,749 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and the people at Best Buy excellent storage space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints at all best part about the fridge is the door sensor especially if you have kids

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Briscoe, we are so ecstatic that this Samsung Refrigerator worked perfectly for your home. I would like to welcome you to our community. Thank you for choosing Samsung in your families home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It’s a great size fridge and very clean! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at best clearance, work Like a charm. Great deal, save 500$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- Friendly-Caring- Understanding -Nice-Willing to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. We love it! Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and have always loved samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new refridgerator! The guy who helped me was great to work with!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years its broken, worked when when it did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money best spent. Nice storage and door alarm is very loud which is a huge reminder

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Handle falling off

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice size fridge....but ...the freezer handle is falling off after 1 1/2 years and not in warranty. My brother in lawas fridge is having the same problem ....same fridge. Junk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day.

      We are glad to know that you are liking the size of the fridge, MelissaF! Let us help you prevent your freezer handle from falling off.

      If your door handles are so loose they've fallen off, you may think they're broken, but usually simple installation will get them on properly and keep them from getting loose again.

      Refrigerator door handles are loose:
      https://www.youtube.com/watch?v=x_Lx-xFWlFc
      https://www.samsung.com/us/support/troubleshooting/TSG01001882/

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145224022) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Awesome fridge, so much room!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this fridge! Clean lines, large interior, so much space!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, value for money, easy installation and quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and plenty of room! Works well and very pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional fridge but wish the freezer had some small storage areas along the walls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves missing in freezer and 1 cracked in refrigerator. Screws missing to attach handle to freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator big capacity easy to clean I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is well made and very roomy. It keep your food cold. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but I think space for 28cubic feet is very less inside .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisier then I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. A bit noisy when running and the doors grind when opening and closing.

    I would recommend this to a friend