Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,749 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the double doors ,able to get large item in with no problem along with lower freezer drawer. The wide shelves on the inner door are able to hold a gallon of milk with no problem. Very spacious and outside is easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fully functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very basic large refrigerator. Functional design makes for perfect usage. Plenty of space on top as well as the freezer. Great value. Hope it lasts 15 years like the one before it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Another great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and freezer plenty of space no more worried about where the leftovers can fit in the fridge or meat in the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Black stainless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aesthetically pleasing, nice large capacity. Looking forward to getting it installed. Delivery was on time, efficient & friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Makes the best ice. Able to keep stuff organized

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Love this refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this new frig! We have been wanting a new refrigerator for a couple of years but couldn't agree on one until we came upon this one. Since we are redoing our kitchen in black stainless, this was an excellent choice. I love the space and storage in this frig. Having the freezer on the bottom is great. It is much easier to keep it organized since it is lower. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. The installation team was amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge at our new office. We have lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with a great design. Went from a side by side to this and like the freezer on the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Freezer is nice and big.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it’s huge and perfect for my new home

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good fridge with lot of room. I don’t like the fact it doesn’t have ice water

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and it is spacious. We recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge/Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot! The only criticism I have would be the freezer door handle has some give when you open it. The first time I opened it, I thought it was loose, but it’s just the way it is. I ordered online, so I didn’t have a chance to experience that until it was all delivered and installed. Nice fridge and freezer for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT BUY!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!!!! I had mine less than 2 years and the condensor went out. Lost all function of cold to the fridge and freezer. NO ONE AT ALL was able or willing to fix it stating "Samsung needs welding done plus samsung specific tools. No repair company works on them." I could not get help from Best Buy OR from Samsung. My fridge went out the middle of November....it is now almost February and I STILL do not have a working fridge with a household of 6 kids. Best Buy told me they would have management contact me within 48 hours to replace the fridge per 5-Year Protection Policy. That was 3 days ago when I called for over the 20th time. They never called back. I have an expensive Samsung fridge....decoratinv my kitchen that does not work leaving myself, husband and 6 kids without a fridge and Best Buy plus Samsung has proven neither care.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Beautiful and spacious!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! I went to four other places before going to Best Buy. If I knew they sold appliances, I would've checked here first! It was a smooth process from purchase to delivery. I have only had the refrigerator for a short time, but so far I am 100% satisfied! I would absolutely recommend this refrigerator and Best Buy to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    It dont come apart to clean it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge fridge, I was super excited about how much space it has. I love the bottom drawers that pull out for the freezer. In my time of owning this fridge, I wish I would have researched this fridge better before I bought it. It will not hold anything upright that is no taller than a small ketchup bottle, I mean I could take out a shelf, but thats why I bought a bigger fridge. Milk has to be put on the doors. A leaky jar of Costco size pickle juice in the fridge and my life was a mess for about 3 hours. There are no directions on how to take out the shelf that the pull out drawers attach to. I YouTubed how to push the clips in, and what do you know they broke, they did not come out as it said. Mind you I have picked juice now all over my floor, in the drawers, and now on my feet and I am having to get the drill gun out to take out the screws but it gets worse. You have to take every thing out of your fridge, unscrew every screw, that is if you can even get the clips to bend enough with out breaking them. Watch out for the wires because they are connected so you cant take it completly apart, oh ya and there is not pickel juice all over them as well. Still could not get the back cover to come off, so I used my shop vac, and paper towels. Thank go it was pickel juice and not blood. My rating is a 1, becasue you cant clean it folks. Buy a fridge you can clean like the old ones.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. I see that you are concerned about being able to remove items from your fridge. I have information how to remove everything from your unit. See link below:
      https://www.samsung.com/us/support/answer/ANS00063107/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    I bought two of these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I needed new fridges and this was the store and the fridge for us. My only complaint is it scratches easily. 7 years later it’s our only issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    French door fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! works beautifully, it's quiet and I love the ice maker, no worrying about the in-the-door ice/water leaking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good fridge the only complaint i have is i can put the temp down lower than 34 and i would like it 2 be lower than that

    I would recommend this to a friend