Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,149.99
Save $200
Comp. Value: $1,349.99
Deal ends tomorrow

Customer reviews

Rating 4.7 out of 5 stars with 1026 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,026 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great purchase. Fit just right and the look is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Could not be more pleased.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this refrigerator. Looks so nice and very modern. Works great too

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful and sleek fridge. Took forever to get here, but worth the wait

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit works great I would recommend it, great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what we needed. Perfect size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was damaged twice when delivered. After 3rd times, delivery guys finally delivered without having dents.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MaiV,

      Thank you for choosing us for your appliance needs.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking refrigerator, very nice color inside and out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not seal and problems with the all around cooling.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third fridge with the same problem. This equipment has problems in the refrigerator door gasket area. The door does not seal well and causes condensation on the top inside. Also in this one, do not disperse the cold as it is supposed, that it cools around it, it only cools it in the center.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Luigi2379, we can understand that this has been a frustrating experience. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. I am including a link to a troubleshooting guide to support your concerns on the cooling issue (https://bit.ly/3nGxBkT). In addition, here is a link to a guide to assist you with the door seal (https://bit.ly/3Cijl63). If you require further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143708734) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy Fridge nice finish will recommend.Geek Squad great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there fatride, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are loving the space on the unit. As always, we thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Plenty of space for everything. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and love the space in door compartments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator . Great delivery. Professional, friendly careful.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Love the sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space in both refrigerator and freezer section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for our garage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lots of storage on both sides! Looks very sleek too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, Affordable products, Satisfied with the experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not excited to have one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes random noises. Hand marks are visible on the outside surface. Not easy to clean.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is no.1 costumer service and i like samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger on the inside!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a bit like the Tardis- it holds much more than it would seem from the outside. The recessed ‘handles’ keep the front cleaner, and the stainless steel stays fairly fingerprint free. Ice machine is quiet- entire ‘fridge is quiet. So far sooooo good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made for my kitchen in 2021. Perfect

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eveie999, congratulations on your new Samsung Refrigerator. I am happy you were able to make the perfect purchase for your home. We are so thankful you choose to be a part of our Samsung family. ^Brad Samsung