Customer Ratings & Reviews

Exactly what I needed. Simple and sturdy with excellent storage space!

Love it!! The process from start to finish at Best Buy was a good experience. The delivery was on time and they communicated well. Refrigerator was in good condition when delivered and I Love it! Very spacious! Love how tall it is so I don’t have to bend over to look on shelves!

Excellent Service, great customer service love the company

Love the appliances. Not to big for my duplex!!!!!

Very good refrigerator and at a very affordable price, good buy

Product and price were great. Response to a question I had about the product , not so much. I purchased a new refrigerator and had it delivered. The delivery persons neglected to leave me a manual for my new refrigerator. When I called customer service and told them I wanted a copy of the manual they acted like it was an odd request. They offered to send a copy online and I told them that was fine but, I wanted a printed copy also. When their customer service number acted like they couldn’t supply a hard copy, I called the store directly. They never returned my call at all. Pleased with my refrigerator, not so pleased with Best Buy. I have made purchases from them before with no problems. I was surprised this time. All I can say is Best Buy be careful, consumers have other options.

Love theside by side, great storage and clean design.

Sales person was very helpful he found out what I needed on my refrigerator and showed me everything and how everything work.

Delivery and purchase was superb and love the 18 months same as cash

It didn't take me long to choose this refrigerator after my LG died 4 years to the day it was delivered. Next to other refrigerators, it was the most stylish. I love that it doesn't have handles and no ice/water dispenser on the outside. It's on the inside door and takes very minimal space. Lots and lots of interior space and most important to me, it is super duper quiet. At first, and no one told this except when I had to call Samsung for help in setting the temperature, but they had me wait 12 hrs so the oil would settle in the compressor. Then you plug it in and wait 4 hours for the refrigerator to cool properly. Now, during those 4 hrs, it can be loud and makes noises as it adjusts (and the manual says this) but after those 4 hrs, it is whisper quiet. Oh and the only reason I couldn't figure out the temperature was because you have to unlock it (a button on the temperature panel), then lock it again after setting it.

The size, style are just what we need as a family. It is priced good and looks nice. The drawrs in both the freeze and fridge are great.

i had a problem with the settings. after the delivery men turn on and stated that the alarm would reset after one hour. the problem continued for the weekend. i then called for a factory serviceman , and was quoted one to two weeks before service would be sent. I was called the next day, by some one from best buy to stop and see what the problem was, He was in less than 10 mins, fixed the door wiring corrected the problem.

The delivery and installation was seamless. The refrigerator itself is nice and solid and has cool hi tech features like a monitoring app on Wi-Fi. It’s also the largest I found at this size/price so we are happy.

Very spacious. I bought it as my second refrigerator. Delivery people very awesome. I only had it for a month, hope there won’t be any problems

I've not had it for long but it works great so far with its awesome refrigerating power which dwarfs the last one I needed to replace even when that old thing back was back in its prime. All in all it's a just a nice fridge, the storage space and cleanliness of the design is fitting for most interiors I could think of, the ice maker works well, the freezer is freezing, and the fridge is fridging. The guys who installed it had an easier time getting it both into and together in my house than they did with the old one as well which might benefit some looking for a quick installation.

Beautiful minimal streamline aesthetic! Ice maker is very convenient as well!

Looking for a side by side fridge was not easy. Other stores didn't have them to view. Other stores said that "no one buys them, you should get this one" well, I didn't want "that one". Went to best buy. They had the fridge I was looking for on display as well as other options... I picked the Samsung due to the price and it had the features I wanted... And not all the stuff I would never use. There is tons of room in the unit I picked and so far it has been a joy to own. The unit I had before had a bottom freezer... you had to stack everything on top of each other and get on your hands and knees to dig stuff out. Delivery was very easy. The guys who came to install it were awesome!

Love my new frig it is great addition to the center.

Samsung hasn't let me down. Bought two. Replaced an old Kenmore I bought in 1985. Was a good choice.

Great refrigerator and freezer! Love it! Used to have a 3 door refrigerator. This side by side is so much better!