Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Beautiful Color. Amazing clarity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Have to admit I am insanely picky about color representation and picture clarity and this monitor is excellent. I use it with my MacBook Pro and I tested two other monitors before settling on this. It has the closest color and shadow representation to my MacBook
I would recommend this to a friend- Pros mentioned:Picture quality
4K Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality and overall good 4K monitor. .
I would recommend this to a friend GREAT 4K MONITOR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for media consumption and 4K/1440P 60fps gaming. I'm not a competitive gamer so this is just perfect for my needs. The colors are warmer than what I'm used to and in my opinion setting the color temperature to cool made the image quality worse on this monitor. that being said, every game/video on this pops and looks great!
I would recommend this to a friend- Pros mentioned:Price
7/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice monitor for the price. the HDR settings are maybe a little weird, never used HDR prior to using this monitor. some games look a bit funky on it but for basic web browsing its fine. I would say if you're not a professional and just want the 4K at an okay price, go for it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jacob,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
- Pros mentioned:Picture quality
I like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Good size. Little pricey but whatever.
I would recommend this to a friend - Pros mentioned:Picture quality
Good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and color quality especially for the size of the monitor
I would recommend this to a friend Frame rate shouldn't be this sexy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor, helps I have a good graphics card but that's besides the point
I would recommend this to a friend- Pros mentioned:Picture quality
Clear, crisp display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Sharp image. Type settings are crisp.
I would recommend this to a friend - Pros mentioned:Price
Excellent Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all my expectations, great monitor for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Looks really good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, nice picture great size. Can see very well.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The detail and depth of the colors are truly amazing. The price was really good and I am considering buying a second monitor like this one.
I would recommend this to a friend Great Gaming Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was super easy to install. Had to tweak some of the settings to turn on the Sync feature but it was easy and haven’t had to adjust the settings since.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung - UR55 Series 28" IPS 4K UHD Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture but limited connections on the rear of the unit.
I would recommend this to a friend - Pros mentioned:Picture quality
thumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great monitor to pair with my other one.
I would recommend this to a friend - Pros mentioned:Picture quality
dell review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k 32" Dell. Clear picture. Sound issue....difficult to adjust volume. Still working on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Pros mentioned:Picture quality
Nice Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear picture. Easy set up, connection to laptop.
I would recommend this to a friend No VGA Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this monitor, I was surprised to learn that it had no VGA port, but HDMI. I had planned to use a VGA-to-Display Port adapter, but the use of HDMI made that unnecessary. The size and resolution of the desktop makes it easy to see everything a school-aged child needs to see when attending virtual classes.
I would recommend this to a friend- Pros mentioned:Picture quality
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price, the picture is beautiful.
I would recommend this to a friend Great picture. Little slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Wasn’t color calibrated the best when I got it but it took probable 5 minutes to tune better. The reason it’s not 5 stars is it takes a while to turn on. Probably 10 seconds but seems like a lot. And that anytime it is in full screen and switches, it goes to a black screen for 3/4 seconds.
I would recommend this to a friendUse these as a matched set at 60Hz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use two of these as primary monitors in my 2019 MacBook Pro 16. I had to connect them directly via USB - C cables to get 4k@60 as my dock didn’t support it. I plan to acquire a thunderbolt 3 dock to remedy the need to use all 4 of my MacBook ports.
I would recommend this to a friend