Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Wish it was slightly bigger other than that great
I would recommend this to a friend No VGA Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this monitor, I was surprised to learn that it had no VGA port, but HDMI. I had planned to use a VGA-to-Display Port adapter, but the use of HDMI made that unnecessary. The size and resolution of the desktop makes it easy to see everything a school-aged child needs to see when attending virtual classes.
I would recommend this to a friendPerfect for the price and quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor, the resolution is perfect for 27” and looks very nice on the desk. Highly recommended for Mac. The image quality is almost identical
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality monitor Samsung way to go! Love it. .
I would recommend this to a friend- Pros mentioned:Picture quality
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price, the picture is beautiful.
I would recommend this to a friend tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.monitor pretty good but i buy it renew it and it wass pretty bad already broke down
I would recommend this to a friendUse these as a matched set at 60Hz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use two of these as primary monitors in my 2019 MacBook Pro 16. I had to connect them directly via USB - C cables to get 4k@60 as my dock didn’t support it. I plan to acquire a thunderbolt 3 dock to remedy the need to use all 4 of my MacBook ports.
I would recommend this to a friendWon’t be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade my Dell monitor and this was the only 4k monitor in my budget. I am not disappointed this looks great for videos and gaming. The refresh is really good for my PS5. I would recommend for anyone looking not to pay a ton for a 4k monitor.
I would recommend this to a friend- Pros mentioned:Picture quality
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy setup. However, it has a sleep mode that I find difficult to awaken.
I would recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Not bad but Samsung has better options
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor, but the colors are not great and tends to be in and out of clarity and brightness
I would recommend this to a friendJust what I needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used the monitor a few times, however it checks every box that I was looking for and for the money I am impressed.
I would recommend this to a friendPerfect WFH Monitor for Detailed Screen Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending a few months working from home on my laptop, I was experiencing eye strain and decided to upgrade my home office with a bigger monitor. The graphics on the Samsung UR55 have been fantastic; the 4k resolution really does make a difference. Highly recommend if you are looking at an extended WFH scenario too.
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i expected. Picture quality is great !
I would recommend this to a friend Must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for buck, def recommend this especially if your a graphic designer or content creator. I've tried a couple monitors and this was the best cost to size to many other aspects, look into this and view YouTube video reviews for more.
I would recommend this to a friendBright and crisp.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a 4K 28" display. Crisp and sharp for me. I use it as an external monitor for my MacBookPro. The only thing I DON'T like about it is when you switch sources, it auto-searches for the new input instead of you being able to select HDMI1, HDMI2 or Displayport specifically. It's still a great value.
I would recommend this to a friendYour welcome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp, clear, able to be mounted for more room. Worth it
I would recommend this to a friendmonitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very clear and sharp. It is one of the better screens I have ever used.
I would recommend this to a friendNice work monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for working from home during the pandemic. My wife uses this by a bright window. Text and images are razor sharp and clearly visible. I have not tried gaming or image editing with this monitor as that is not what we bought it for.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture wobbly stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great value wobbly stand. If it wasn’t for the stand, I would keep it, but I had to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture quality
Fine monitor. Bad user experience
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual monitor is good. It’s got a good picture and all that. The only really annoying thing is the buttons to change the input are awful and sometimes it freaks out and won’t connect to my Xbox or other things I’m inputting through the HDMI.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the HDMI and connection issues you have encountered with your Samsung - UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors