Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Fine monitor. Bad user experience
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual monitor is good. It’s got a good picture and all that. The only really annoying thing is the buttons to change the input are awful and sometimes it freaks out and won’t connect to my Xbox or other things I’m inputting through the HDMI.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the HDMI and connection issues you have encountered with your Samsung - UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
The best monitor buy ever no regrets!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is great right out of the box, when you first connect it to your laptop you get about 720p or 1080p so just go in the settings to change it to 2160p and it looks super crisp and when you change it from 29hertz to 60Hertz then it just looks unbelievable, the best monitor buy ever.
I would recommend this to a friend- Cons mentioned:Vesa mount
It was nice until it wasn't!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 19 months the monitor just stopped working. I've attempted to hook it up to a separate device as well as use other hdmi cords and nothing has worked. Having attempted to troubleshoot the problem on various occasions ive decided to give up, i cannot figure out why the only thing on the display is the hdmi 1 & 2 in the top left hand corner. With that being said it's not one I'd recommend.
No, I would not recommend this to a friend Nice Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Works great. The only Negative is wish the buttons with the controls were on the side instead of the bottom but no big deal. Most buttons are on the bottom on most monitors. I have the monitor close to the desk so it is hard to make an adjustment other then that it plays awesome.
I would recommend this to a friend- Pros mentioned:Price
Budget 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works/looks great. No complaints for the price point
I would recommend this to a friend - Pros mentioned:Picture quality
Stand is not sturdy or stable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good enough but the stand is somewhat unstable. I barely touch my desk or type on the keyboard and it starts to move back and forth. I may be returning it based on that alone. When I did a chat with Samsung to see if there's anything that can be done to improve it, I was told there were 92 people ahead of me! Uh, no thank you. With customer service like that, that's another reason to search for another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung 4K 28" monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor, nice price. Customer service was helpful when initial delivery was damaged. Overall impressed with Best Buy support
I would recommend this to a friendGreat Monitor - No Regrets
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor at the start of the pandemic when our office shifted to work from home and I'm very happy with my purchase. It's got great color, detail and the size is perfect. No regrets whatsoever. I plan on getting a 2nd monitor and mounting them on monitor mounts.
I would recommend this to a friendBest out there for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is top notch super clear and pairs good with xbox
I would recommend this to a friendSolid HDR monitor for graphics work and videos.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Viewfinity monitor is an excellent choice for working with graphics or for viewing HD quality videos. It has 2 HDMI ports and the monitor build has a clean look.
I would recommend this to a friendPerfect display for video editing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor for video editing and I very glad I went with this display. The two HDMI’s come in handy since I like to game on this with my PS4 too. But if you’re expecting not to use headphones I would tell you to buy some speakers as well, since this monitor does not have speakers.
I would recommend this to a friendPerfect Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my monitor. I use it with my microsoft surface pro and it works flawlessly.
I would recommend this to a friend4K HDR and wide color for that price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 4K monitor died, and after an extensive shop around this was the best replacement I found. 28" is the right size for me, and the HDR and Wide Color support is really good. Set it with DP, windows 10 enabled HDR and Wide Color support. For the price, nothing better out there.
I would recommend this to a friendMy monitor I so exvselent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those is my monitor I use for electrical design along with my Logitech keyboard I’m living. It
I would recommend this to a friendGood second monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does what it's supposed to do. Excellent resolution. My only problem was with the lack of understandable operating instructions. I eventually figured it out. The jog button that turns it on an off and takes you thru the menu is not very accurate. I spent some frustrating time trying to make that work but it seems to be ok now.
I would recommend this to a friendGood entry level monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good entry level monitor. Ended up returning for a 32”. But if you want a smaller entry level monitor then this is it.
I would recommend this to a friendGreat screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a second display for a 2023 macbook pro m2 pro. Had to return another screen that was unusable, this one did the trick with no issues!
I would recommend this to a friend- Cons mentioned:Speakers
It is missing camera and microphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not come with camera, microphone and speaker
No, I would not recommend this to a friend Perfect for my needs.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale. Love the 4K resolution. Running 4 tiny windows and looks great, small but perfect for my needs.
I would recommend this to a friendGreat large 4K monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and good viewing angles. Only issue is that the stand is not adjustable height and it sat too low for use at my standing desk. Otherwise great monitor if you are using seated or have your own mount. Controls are a little odd but once you get settings configured you never really have to use them again.
I would recommend this to a friend