Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
A good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 28" Samsung has good resolution for my home computer. It was a larger upgrade from a 24" monitor and the UHD LED screen has the ability to view video or graphics with a higher pixel density versus 1920 x 1080.
I would recommend this to a friendLove my new 28" Samsung monitor.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My elderly 24" monitor gave up and died. Best Buy helped me find and purchase this 28" Samsung. What a great improvement. I was operating in the dark ages. No more. Thank you Best Buy and Samsung too!
I would recommend this to a friendGreat budget 4k monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best budget 4k monitor I have so far. I used it for wfh mostly and text is super clear with ips panel. Wish it comes with usb c port. But at this price point? Ohhh well, I can live without it. Highly recommended!
I would recommend this to a friend4k with Picture-in-Picture or Picture-by-Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic 4k monitor. This has a feature for Picture-in-Picture or Picture-by-Picture, making it more versatile that any I have used before. The Samsung quality for contrast and color carry along with this one, as well as the build which is top notch.
I would recommend this to a friendWorth it on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this monitor for 250, and at that price, it was definitely worth it. 5 stars for the monitor!
I would recommend this to a friendExcellent resolution with mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I doubted the screen resolution with mac as I had many bad experiences in the past but I’m totally satisfied with the resolution.
I would recommend this to a friend10/10
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this monitor almost 2 years and still works pretty good. Haven’t had any issue so far. Using an Xbox Series X
I would recommend this to a friendMust buy for a gamer !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised my husband with this after he broke his tv on accident and he absolutely loves it. Says all the games play better on this it’s a must buy ! Only thing I’m not a fan of is there’s no sound for when we switch over to tv but he has a headset so no problem :)
I would recommend this to a friendBeautiful picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new monitor and I'm so happy with the purchase. The quality of the display is absolutely beautiful and the colors are nice and crisp while maintaining brightness and hues at the same time. I would highly recommend this monitor to anyone looking for an upgrade.
I would recommend this to a friendExpectational Monitor used for 4K Gaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble came with HDMI cable but I am using DP cable instead. The stand is sturdy and slides on with ease. Didn't have to make alot of adjustments out the box. I have been using these to play AC Valhalla and Godfall running 120FPS. Beautiful picture.
I would recommend this to a friendJust what I needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used the monitor a few times, however it checks every box that I was looking for and for the money I am impressed.
I would recommend this to a friendSamsung 28" Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problems with the monitor. It is nice and large compared to my old 25" square monitor. I do with it had the flexibility to adjust up and down or tilt like my old one but I didn't see any in the store that did this any more.
I would recommend this to a friendOutstanding Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. Working from home now for the foreseeable future I decided it was time to get a true monitor for my laptop, rather than the small lil TV I was using. The clarity and definition is outstanding, makes me wish I'd gotten it sooner.
I would recommend this to a friendGreat for wfh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect monitor for my work from home setup. I am a programmer and love how clear the text and details are as i stare at the screen all day.
I would recommend this to a friendExcellent Display for a Dual Monitors
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely NO complaints. So good I purchased another one and now have 2 displays - great for work - real estate agent - to have multiple windows open on each display. Connected via Display Ports to a Lenovo ThinkStation P330P with dedicated Graphics card
I would recommend this to a friendDisappointing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a 22" LED monitor for several years and decided that I wanted to get something larger. I was reluctant to buy this monitor due to it being IPS and I should have gone with my instincts. The LED monitor I was (am) using is 1080p, so I thought a 4K monitor would give better clarity. I was very surprised that not only did it not have the clarity as the LED monitor, the color and contrast were very unnatural. After trying out numerous settings, I boxed the monitor back up and returned it. As I had discovered with mobile phones, lower resolution LED is better than higher resolution IPS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the clarity, color and contract issues you have encountered with your UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
- Pros mentioned:Picture quality
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy setup. However, it has a sleep mode that I find difficult to awaken.
I would recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Good quality screen!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor. Its great for gaming as well. The features are great and overall its a nice monitor. I bought a mount to get rid of the stand but even with the stand, its great and sturdy. Nice job Samsung!
I would recommend this to a friendWhat a surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of COVID the whole family needs a second monitor so they can zoom while having other windows open for work, so a second desktop screen becomes very beneficial. This monitor is very, very good and it was excellent for the price. I’m impressed.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture wobbly stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great value wobbly stand. If it wasn’t for the stand, I would keep it, but I had to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)