Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Good quality screen!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor. Its great for gaming as well. The features are great and overall its a nice monitor. I bought a mount to get rid of the stand but even with the stand, its great and sturdy. Nice job Samsung!
I would recommend this to a friend- Pros mentioned:Hdr
Nothing like gaming in 4K!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor pairs perfect with Xbox Series X! HDR works flawless, does not color wash out the image. Magic Upscaler makes all your games unbelievably sharp and crisp, folks it doesnt get better than this, Next gen was built for 4k, accept no substitutes, this monitor is a complete package, looks great, works flawless for a fantastuc price!
I would recommend this to a friend Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. The monitor has a high resolution, and I think it worths the value.
I would recommend this to a friendSamsung 28" Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problems with the monitor. It is nice and large compared to my old 25" square monitor. I do with it had the flexibility to adjust up and down or tilt like my old one but I didn't see any in the store that did this any more.
I would recommend this to a friendVisually Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display and connected seamlessly to my Dell XPS. Really happy with my purchase especially since I got such a great deal as well.
I would recommend this to a friendMust buy for a gamer !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised my husband with this after he broke his tv on accident and he absolutely loves it. Says all the games play better on this it’s a must buy ! Only thing I’m not a fan of is there’s no sound for when we switch over to tv but he has a headset so no problem :)
I would recommend this to a friendExpectational Monitor used for 4K Gaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble came with HDMI cable but I am using DP cable instead. The stand is sturdy and slides on with ease. Didn't have to make alot of adjustments out the box. I have been using these to play AC Valhalla and Godfall running 120FPS. Beautiful picture.
I would recommend this to a friendOutstanding Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. Working from home now for the foreseeable future I decided it was time to get a true monitor for my laptop, rather than the small lil TV I was using. The clarity and definition is outstanding, makes me wish I'd gotten it sooner.
I would recommend this to a friendBeautiful picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new monitor and I'm so happy with the purchase. The quality of the display is absolutely beautiful and the colors are nice and crisp while maintaining brightness and hues at the same time. I would highly recommend this monitor to anyone looking for an upgrade.
I would recommend this to a friendGood so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it a lot yet, but the quality and resolution seem good.
I would recommend this to a friendGood monitor, no tilt
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor, no complaints. I just wish it tilted, but it doesn’t claim to so I can’t take stars off for that.
I would recommend this to a friend1st 4k monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great monitor. It's my first 4k one and it's incredible. Makes my old one look like poo poo pee pee
I would recommend this to a friendDisappointing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a 22" LED monitor for several years and decided that I wanted to get something larger. I was reluctant to buy this monitor due to it being IPS and I should have gone with my instincts. The LED monitor I was (am) using is 1080p, so I thought a 4K monitor would give better clarity. I was very surprised that not only did it not have the clarity as the LED monitor, the color and contrast were very unnatural. After trying out numerous settings, I boxed the monitor back up and returned it. As I had discovered with mobile phones, lower resolution LED is better than higher resolution IPS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the clarity, color and contract issues you have encountered with your UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good experience would come back some kid helped me out and was greatly appreciated
I would recommend this to a friendExcellent Display for a Dual Monitors
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely NO complaints. So good I purchased another one and now have 2 displays - great for work - real estate agent - to have multiple windows open on each display. Connected via Display Ports to a Lenovo ThinkStation P330P with dedicated Graphics card
I would recommend this to a friendBest value for 4K.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to do video editing, up to 4k, and this was the best deal on a 4k monitor. Works great!
I would recommend this to a friendEasy on the eyes
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with this monitor. If you've never used a 4K monitor you're in for a treat. I give this monitor a 10 out of 10 review.
I would recommend this to a friendGreat product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is perfect for gaming. The input delay versus a television is substantially better. If you’re looking for casual gaming or movies this is a great product.
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had a positive experience with your ViewFinity Monitor.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
good monitor-but hdmi cable they send it too short
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the monitor, BUT they really should put a longer hdmi cable with it from the beginning, the one they send is really short and I had to go back to the store to get a new one, I would rather have paid a bit more to get everything I needed up front
I would recommend this to a friendWhat a surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of COVID the whole family needs a second monitor so they can zoom while having other windows open for work, so a second desktop screen becomes very beneficial. This monitor is very, very good and it was excellent for the price. I’m impressed.
I would recommend this to a friend