Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Great Monitor and Value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite monitor so far, and I am a programmer and IT consultant.
I would recommend this to a friendBrightness
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay monitor but I found the normal brightness setting to really hurt my eyes and the “easy eye” setting a little too tan.
No, I would not recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure your computer will support the resolution but great monitot
I would recommend this to a friendGreat for gaming and video editing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this monitor for my brother’s née computer! He use it to game and video edit and he loves it!
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality! Easy to use and hook up to my mac book
I would recommend this to a friendGreat monitor if you looking for 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this from on sale, cheapest price tag if you are looking for 4K monitor. the only thing it does not come with speaker. it will be great if Samsung make some 4K monitor with speaker.
I would recommend this to a friendEditors Dream Screen.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I edit from home and needed a second monitor that could handle some serious 4K. Highly recommend to any AVID or Premiere editor looking for new screens.
I would recommend this to a friendNice monitor, great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the price. Clear, bright display. I had to turn down the settings, was too bright.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this moniter to replace older cheap moniter . Was blown away smooth transitions when gaming color depth was great
I would recommend this to a friend- Cons mentioned:Speakers
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good monitor I want to give it 5 stars the reason I’m not is because there’s no speakers in the monitor
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung - UR55 Series 28" IPS 4K UHD Monitor. I am sorry that you were not aware that this model does not come with built-in speakers.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/search/?product=LU28D590DS%2FZA&query=LU28R550UQNXZA&referrerPageUrl=https://www.samsung.com/us/support/
This monitor does come with audio/headphone output so you can connect your own speakers.
For assistance with adjusting scaling, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Decent monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is decent, though it would have been nice to have a usbc port. Also, more descriptions of this being a 4k monitor. Other than that, pretty good.
I would recommend this to a friendReturned Monitor when mounting was on top in back
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This samsung Monitor had a strange VESA mounting on the top half of the monitor instead of the middle, I had the choice to return the Samsung or the LG, returned the Samsung since the VESA mounting was in the middle of the monitor and allowed for more flexibility, keep this in mind if you are not using the stand that comes with the monitor. I have two monitors on one stand, a much better, more adjustable configuration.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jab123,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Power Button No Longer Works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen. But had for 12 months before the power button stopped working. I don’t press the button to turn on and off the monitor - only to adjust colors as needed. Now I can’t adjust the color levels. Good thing I’m just using for office and not photo editing. I would recommend this monitor if this wasn’t an issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Great monitor for multi-monitor setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These monitors work great in my 2x2 monitor wall setup. The screens are clear, do not generate heat, and are easy to look at for hours without any issue.
I would recommend this to a friendGreat 4K Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this has been a great monitor. So happy to have a 4K monitor and as some has mentioned, ensure you connect 4k content that you plan to watch to HDMI 2.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice high res monitor, works well. It just works.
I would recommend this to a friendGreat picture.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k monitor has an amazing picture. Worth the price if you're looking for a 4k monitor.
I would recommend this to a friendLove this, great with Macbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. Works amazing with my MacBook Pro and great size. Original HDMI cable works well too.
I would recommend this to a friendTwo, side by side
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this monitor enough to pick up a second one. Matching monitors helped with a multi monitor setup
I would recommend this to a friendNice Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was purchased for my dad's pc and it looks great and so far no issues. It is 4K and look beautiful on the pc.
I would recommend this to a friend