Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Great Monitor and Value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite monitor so far, and I am a programmer and IT consultant.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure your computer will support the resolution but great monitot
I would recommend this to a friendGreat for truckers
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used that monitor when I was trucking. Great picture!
I would recommend this to a friendGreat for work at home!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta monitor for work from home. Have had for two years and have had not one issue!
I would recommend this to a friendBest value around
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great value for the money. It's not meant to be a reference monitor, but I still think it's a good option for creatives.
I would recommend this to a friendA tool a boss would love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, I get to work remote. Here is a laptop. If you want a bigger screen, its on you. Thanks boss. :-/
I would recommend this to a friendAwesome Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my son!!! He loves it and should know what a fantastic product this as he graduated from Georgia Tech with honors!!!
I would recommend this to a friendGreat Picture and Colors, HORRIBLE Bleed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity and colors on this monitor are incredible. Truly vivid. But the backlight bleed along the edges was just too much to bear, even with the brightness at zero. I know this is an inexpensive monitor for its features, but any content with dark elements on the screen were ruined by the bleed. Since there aren’t any stores open near me, I’m just gonna get a refund instead of trying for another one of these. Other reviews have had similar issues to mine and I don’t want to take that chance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TheRobSpecial,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" IPS 4K UHD Monitor and plan to return it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Worth the Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these screens while on a Flash Sale. They work great with my MacBook M1!
I would recommend this to a friendGood Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, screen is clear and good contrast. A little hard finding the control switch at first but easy to use..
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality! Easy to use and hook up to my mac book
I would recommend this to a friendPower Button No Longer Works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen. But had for 12 months before the power button stopped working. I don’t press the button to turn on and off the monitor - only to adjust colors as needed. Now I can’t adjust the color levels. Good thing I’m just using for office and not photo editing. I would recommend this monitor if this wasn’t an issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
B Rad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my ps4 pro my first time using a monitor for gaming and now I think it's way better also the graphics are awesome
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. My son uses it to play games on Xbox and computer. He says that it works well.
I would recommend this to a friendGood monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect, the only flaw is sometimes it's hard for it to find which input it's connected too, it'll keep scanning for a minute or two
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor, using for more than one month. I love its resolution and UHD performance.
I would recommend this to a friendGreat Monitor for MSFS 2020 4K
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor ! I Really enjoying the experience with my HP Omen 4K Definitely Recommend this monitor
I would recommend this to a friendMacBook Pro M1 external monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent monitor for the price. Make sure to get a 60hz or more cable for a smoother image transfers.
I would recommend this to a friendSamsung monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp 4k resolution, however there is a slight warm tone in the display which I tried my best to correct in the display settings on the monitor itself.
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. Easy set up. Looks good. Well built easier on the eyes
I would recommend this to a friend