Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3284 reviews
(3,284 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing 4K monitor using DSP made it even better
I would recommend this to a friendRated 5 out of 5 stars
Like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. A significant upgrade from my previous 1080p monitor. Like it so far.
I would recommend this to a friendRated 5 out of 5 stars
Samsung monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display very clear and vivid. Very easy to set up.
I would recommend this to a friend- Cons mentioned:Stand
Rated 3 out of 5 stars
Picture is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung picture quality is known and delivered but the mount to the stand has no moving pivot?? Really Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Delupo,
Thank you for purchasing the Samsung 28-Inch Ultra High Definition LED Monitor (U28R550U). I am sorry that you are not happy with the mount for this monitor.
For assistance with adjusting your monitor, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Rated 3 out of 5 stars
needs more buttons , ones not enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there seems to only be one button, which is frustrating , at least add some more for better controls , or a remote ( unless i'm missing something) its ok , but it could be a lot better, and a better method for changing volume, or the channels would've been nice, just saying.. everything else is ok, from what i can see so far, but the most upsetting part is that i'm expected to manage everything with just one button in the bottom center of the monitor (50/50---2.5/5)
No, I would not recommend this to a friendBrand response from Samsung
Posted .wr0cxz,
Thank you for purchasing the Samsung - UR55 Series 28" Monitor. I am sorry that you are not pleased with the jog control.
For assistance with with your monitor, please contact Samsung Customer Support and a representative will gladly help you:
at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Rated 5 out of 5 stars
Monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor especially for a duality setup and I love the thin black border and it doesn’t have a bad reflexión
I would recommend this to a friendRated 5 out of 5 stars
Captain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the resolution! If you're looking for a 4K monitor, this is it.
I would recommend this to a friendRated 5 out of 5 stars
Best quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has a great quality for the the beat price
I would recommend this to a friendRated 5 out of 5 stars
Compatible with Mac
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor works as expected and compatible with Apple macs
I would recommend this to a friendRated 5 out of 5 stars
Great for 4K gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son’s Xbox series x. Excellent picture quality with bright colors for 4K game play.
I would recommend this to a friendRated 5 out of 5 stars
Great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It pairs with my game and macbook, colors are vibrant, I can't complain just waiting to test this on the next gen consoles
I would recommend this to a friendRated 3 out of 5 stars
A 4K HDR monitor that doesn't quite shine as brigh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as my 4K gaming monitor for broadcasts. While this gets the job done... at times.... its peek brightness is just far too low to truly get good quality gameplay on it. HDR on it is also very spoty as I believe this may be only 400 HDR certified if anything. Like I said, it gets the job done, and for the price its not TOO bad. To quote Kratos, "if you do not want to be disappointed, then lower your expectations." Game on, fellow gamers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .manny40,
Thank you for purchasing the Samsung - UR55 Series 28" Monitor. I am sorry to hear that you are not satisfied with the Brightness of the HDR performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28R550 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Rated 5 out of 5 stars
Best monitor for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and easy to read. Works well with an iMac but recommend unplugging during an update.
I would recommend this to a friendRated 5 out of 5 stars
Good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has IPS panel. I am happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
UR55 hooked to Mac Mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great monitor. Have it hooked up to a Mac Mini using 4K and it is great.
I would recommend this to a friendRated 5 out of 5 stars
very good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing view, and super fast!! Good loking, easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Will buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor, perfect size, useful stand and beautiful picture.
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great viewing quality with build in speakers that have good sound.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear quality. The picture quality is very sharp and the colors pop.
I would recommend this to a friendRated 5 out of 5 stars
Eye comfort
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor, easy on the eyes. Great for office work.
I would recommend this to a friend


























