Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Great for editing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color intensity is great. Perfect for photo editing.
I would recommend this to a friendGood Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for me. I primarily use it for remote work.
I would recommend this to a friendGreat Picture and Colors, HORRIBLE Bleed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity and colors on this monitor are incredible. Truly vivid. But the backlight bleed along the edges was just too much to bear, even with the brightness at zero. I know this is an inexpensive monitor for its features, but any content with dark elements on the screen were ruined by the bleed. Since there aren’t any stores open near me, I’m just gonna get a refund instead of trying for another one of these. Other reviews have had similar issues to mine and I don’t want to take that chance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TheRobSpecial,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" IPS 4K UHD Monitor and plan to return it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Bad for movies good for games
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor but heats up quite a bit and when watching movies in dark scenes you can barely see anything because there is light coming from the montior which makes it really bad to watch movies with dark scenes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung 28" moniter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Sharp picture quality. Easy to set up and a great price.
I would recommend this to a friendWorth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear quality. The picture quality is very sharp and the colors pop.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. My son uses it to play games on Xbox and computer. He says that it works well.
I would recommend this to a friendB Rad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my ps4 pro my first time using a monitor for gaming and now I think it's way better also the graphics are awesome
I would recommend this to a friendfixed stand not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it not convenient with fixed stand. This should improve. This is an excellent monitor. Samsung should think elegantly.
I would recommend this to a friendAmazing monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing crisp video quality, amazing refresh rate, amazing everything.
I would recommend this to a friendSamsung UR55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to take a while to wake up after sleeping. Split screen function and being able to switch between two devices is a nice function.
I would recommend this to a friendSamsung monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp 4k resolution, however there is a slight warm tone in the display which I tried my best to correct in the display settings on the monitor itself.
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image resolution. Good price for a Samsung product
I would recommend this to a friend- Cons mentioned:Vesa mount
Was great at first...now it's already broken!?!?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was great for a few months. Now, I had the monitor connected to my laptop everything working fine. I took my laptop off power and the monitor immediately disconnected and now won't recognize any of my laptops. I've tried multiple troubleshooting options including trying different devices, different hdmi cords, different hdmi ports, turning off power for over a minute, and nothing is working. I'm really unimpressed that something so simple as removing power on a connected laptop could render this device useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .juliannelef,
Thank you for having purchased a Samsung - UR55 Series 28" monitor.
We would like to speak with you to see how your setup is with this monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Haven’t used yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review this as we just received the new computer to use it with. Here’s hoping it’s a good one.
I would recommend this to a friendgood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would tell anyone to buy this screen it is the best.
I would recommend this to a friendGood monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect, the only flaw is sometimes it's hard for it to find which input it's connected too, it'll keep scanning for a minute or two
I would recommend this to a friendWorks great with Mac Mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this with a Mac Mini and it's very good. Nice and Clear - good resolution for surfing, email and movies.
I would recommend this to a friendJust decent picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built OK, doesn't feel especially super high quality, but I've seen much worse. Its the display though. I have a VA screen that has better viewing angles and that monitor is from over 5 years ago (at a lower, Best Buy price) - the HP 32q which is 1440. I was hoping monitor technology was getting noticeably better every year.
No, I would not recommend this to a friendForm, Function and Cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice monitor - looks great and good performance. The price was right as well.
I would recommend this to a friend