Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Form, Function and Cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice monitor - looks great and good performance. The price was right as well.
I would recommend this to a friend- Cons mentioned:Stand
Picture is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung picture quality is known and delivered but the mount to the stand has no moving pivot?? Really Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Delupo,
Thank you for purchasing the Samsung 28-Inch Ultra High Definition LED Monitor (U28R550U). I am sorry that you are not happy with the mount for this monitor.
For assistance with adjusting your monitor, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Amazing monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing crisp video quality, amazing refresh rate, amazing everything.
I would recommend this to a friendGood Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for me. I primarily use it for remote work.
I would recommend this to a friendGreat for editing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color intensity is great. Perfect for photo editing.
I would recommend this to a friendneeds more buttons , ones not enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there seems to only be one button, which is frustrating , at least add some more for better controls , or a remote ( unless i'm missing something) its ok , but it could be a lot better, and a better method for changing volume, or the channels would've been nice, just saying.. everything else is ok, from what i can see so far, but the most upsetting part is that i'm expected to manage everything with just one button in the bottom center of the monitor (50/50---2.5/5)
No, I would not recommend this to a friendBrand response from Samsung
Posted .wr0cxz,
Thank you for purchasing the Samsung - UR55 Series 28" Monitor. I am sorry that you are not pleased with the jog control.
For assistance with with your monitor, please contact Samsung Customer Support and a representative will gladly help you:
at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
UR55 hooked to Mac Mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great monitor. Have it hooked up to a Mac Mini using 4K and it is great.
I would recommend this to a friendGreat so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It pairs with my game and macbook, colors are vibrant, I can't complain just waiting to test this on the next gen consoles
I would recommend this to a friendAwesome display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear display. Great for small print and complicated documents
I would recommend this to a friendA 4K HDR monitor that doesn't quite shine as brigh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as my 4K gaming monitor for broadcasts. While this gets the job done... at times.... its peek brightness is just far too low to truly get good quality gameplay on it. HDR on it is also very spoty as I believe this may be only 400 HDR certified if anything. Like I said, it gets the job done, and for the price its not TOO bad. To quote Kratos, "if you do not want to be disappointed, then lower your expectations." Game on, fellow gamers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .manny40,
Thank you for purchasing the Samsung - UR55 Series 28" Monitor. I am sorry to hear that you are not satisfied with the Brightness of the HDR performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28R550 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Excellent product highly
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, highly recommend it. Anybody that need an android tv
I would recommend this to a friendJust decent picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built OK, doesn't feel especially super high quality, but I've seen much worse. Its the display though. I have a VA screen that has better viewing angles and that monitor is from over 5 years ago (at a lower, Best Buy price) - the HP 32q which is 1440. I was hoping monitor technology was getting noticeably better every year.
No, I would not recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality monitor. Good size and good colors, etc. Have 0 issues with it,
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image resolution. Good price for a Samsung product
I would recommend this to a friendThis is a nice monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is lightweight and easy to set up. The picture is clear and the coloris good. I would buy it again.
I would recommend this to a friend- Pros mentioned:Ease of use
Get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was a quick setup and easy use. Honestly thought about getting a bigger one if they made it
I would recommend this to a friendBrand response from Samsung
Posted .Monitorsocool,
I'm very glad to see that you are happy with this Samsung - UR55 Series 28" Monitor. However, you have given this model a 3-star rating, which indicates dissatisfaction.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
We hope to hear from you.
Samsung Monitors
Best 4K monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K monitor, use as a 2nd one on my set up for browsing and videos. Clear and crisp.
I would recommend this to a friendgood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would tell anyone to buy this screen it is the best.
I would recommend this to a friendGreat 4K monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is a great value for a $300 purchase. It is clear and works great with my Mac-mini.
I would recommend this to a friendvery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for the purpose i bought it for, watching movies from my macbook pro
I would recommend this to a friend