Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Does not display when laptop wakes up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but has issue waking/turning on. I have it plugged into my laptop via hdmi and if I return after the laptop has gone to sleep, the monitor won't display. The laptop is aware and acts like there is a second monitor attached but the monitor does not display anything. I keeps displaying the HDMI 1 logo but not real display. I have to unplug and replug the HDMI cable from the monitor each time to get it to work... I have tested with another Samsung monitor and it wakes fine so I don't think it's an issue with the laptop.
No, I would not recommend this to a friendBrand response from Samsung
Posted .lookingformonitor,
Thank you for purchasing the Samsung - UR55 Series 28" IPS 4K UHD Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting [insert link to specific model]
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best monitor i have purchased for my computer to display multiple screens.
I would recommend this to a friendNice monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this monitor. It is good for gaming or all around use.
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Good quality for the price. But monitor stand is not great you cannot adjust to great angles.
I would recommend this to a friendBudget laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop if you’re on a budget and don’t wanna spend a lot of money
I would recommend this to a friendGreat monitor for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. I use it in tandem with my MacBook Pro and it works with no problems
I would recommend this to a friendThis monitor is all-around great for non-gaming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several Samsung monitors over the years (currently own 3 at different resolutions), and this is perhaps one of the newer models I own now. I bought it specifically to use with my Mac Mini, and it works great. I could not see myself using any other monitor for my Mac Mini. It is 4K, which to me was the "minimum" for working on the Mac, and the HDR pops colors out great. I would not use it as a primary monitor for my gaming desktop because the refresh rate is low, but it's possible for someone who prefers high resolution over frames. PROS: Decent price (often on sale), great colors, thin bezel, VESA mount, slim design, eye-saver mode, multiple inputs, AMD Freesync CONS: Framerate (60hz)
I would recommend this to a friendNew Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to do business with Best Buy - staff is helpful and product selection is second to none.
I would recommend this to a friendGreat monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Swapped out for a 32in as it works better for me.
I would recommend this to a friendA Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice 4k monitor! I love the resolution fitures!
I would recommend this to a friendBravo Samsung!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution and color registration is absolutely wonderful! I highly recommend this monitor!
I would recommend this to a friendExcellent monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Monitor. So much better than my LG monitor.
I would recommend this to a friend- Pros mentioned:Picture quality
Great value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this monitor with my Mac as well as my Windows-based laptop and it gives me great color tones every time. You can see the picture clearly from all angles. It's worth every penny - great value.
I would recommend this to a friend Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Purchased for PS5 monitor. Great resolution
I would recommend this to a friend- Pros mentioned:Picture quality
Flickers/black screen on Windows 10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed this one today. The picture looks awesome, but unfortunately it flickers every a few minutes and sometimes it even flickers with a black screen for half a second. Downloaded and install the latest driver on Windows 10, and made sure Windows 10 has the latest update. Really annoying and have no idea what to do next.
No, I would not recommend this to a friendBrand response from Samsung
Posted .nivek,
Thank you for having purchased Samsung - UR55 Series 28" Monitor.
With the intermittent nature of the issues, you have described it could have something to do with the setup.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor with excellent resolution. Should last thru daughter's college days.
I would recommend this to a friendGreat 4K monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great monitor that came with an HDMI cord. I'm glad I can finally work on my projects on a bigger screen.
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great visual quality. The 32" is just a few bucks more and a better value if you have the room.
I would recommend this to a friendGreat for excel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working between spreadsheets. Haven’t used it for much else.
I would recommend this to a friendIt's a good monitor but it is not matching with 32
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to match with Samsung 32 in; but it did not work well; transition from 32 inch to 28 inch was not easy. I had to return
I would recommend this to a friend