Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
great for working from home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the larger monitor to assist in working from home. Wish we'd done it sooner. Clarity is excellent.
I would recommend this to a friendGood monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor good colors and it is a good monitor i like it
I would recommend this to a friendThis is the monitor to get.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the monitor to get. Looks great with my PC and Playstation. Great and easy to use features.
I would recommend this to a friendGreat product. Reliable. Strong value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 6 Samsung monitors and this 28" UHD is my favorite (last 4 purchased are this one). Two thumbs up.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution, great size for my home office. Couldnt be happier!
I would recommend this to a friendGood but not adjustable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen but not adjustable. Still a good product regarding the price.
I would recommend this to a friendMonitor Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor quality and features are ok, expect that fact that fonts are not as smooth as other high-resolution monitors that I have worked with. There are several major design issues. The monitor stand is very unstable and shaky, and its movement freedom is very limited. The monitor shakes while even typing slowly! The mount points are not well designed. They are not placed higher than the middle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Behnam,
I am very sorry for the images and stand issues you have encountered with your Samsung - UR55 Series 28" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty awesome to be honest. Good graphics and runs smooth. Totally recommend, just wish it was curved instead.
I would recommend this to a friendGood quality screen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this screen for a second monitor for our iMac. It works just fine.
I would recommend this to a friendMy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution! Easy to use and excellent product!
I would recommend this to a friendGreat for 4K camera systems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with my 4k POE Nvr 16 camera system and works just perfect. well worth the purchase
I would recommend this to a friendAmazing Monitor!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is insane. It is one of the best things I've ever purchased.
I would recommend this to a friendNew arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this yesterday when using at all last night and again all day today definitely meet my expectations
I would recommend this to a friendIt’s okay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay, colors were definitely off from what they truly were. I did return
No, I would not recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for work use. It has been great so far. Easy setup and does the job well.
I would recommend this to a friendGaming Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture, Perfect for our gaming computer use.
I would recommend this to a friendTelek
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item would recomend to anyone. Good value and reliability. Works like a charm.
I would recommend this to a friend- Cons mentioned:Stand
Monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor stand is not as stable as I expected it to be.
I would recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" IPS 4K UHD Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Gaming Monitor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor if you combine it with the stand its very convenient
I would recommend this to a friendLove This Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could, I would buy 3-4 more of these. I love everything about it.
I would recommend this to a friend