Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Great for excel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working between spreadsheets. Haven’t used it for much else.
I would recommend this to a friend- Pros mentioned:Picture quality
Erratic connectivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, when the monitor was awake and working the picture was excellent, colors good, resolution crisp. However, everytime my MacBook would go to sleep the monitor would die and not wake up without unplugging it and powering it back up. I've never had this problem with other monitors (HP, LG, and others) so, even though I generally like Samsung products, this one went back to Bestbuy after it happened several times over the course of a couple of days. Also, while it was in "dormant" mode, it was clear that the screen had definite areas where the pixels were darker than others even though I would have thought the display would have been consistent over the entire screen rather than patchy. Finally, another reviewer mentioned the awkwardness of the controls and I have to echo that. The joystick that turns it on and off and also gets you to the options is awkward both in location and operation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dogman,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team. Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help.
You can contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two broken ones other than that it’s a good monitor. Don’t recommend for gaming. They’ll get black light bleed that’s the main problem Better to watch movies with them gaming
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Cons mentioned:Refresh rate
Just ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok monitor. I do not really see the 4k resolution listed. Not really fast. Does not adjust.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rick,
Thank you for sharing your feedback on the Samsung - UR55 Series 28" IPS 4K UHD Monitor. I am sorry to see that this model fell short of your expectations.
The IPS panel preserves color vividness and clarity across every inch of the screen. Even on a display this wide, tones and shades look completely accurate from virtually any angle, with no color washing.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Great screen for your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen colors and graphics display nicely on this screen
I would recommend this to a friendAverage display quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but could be better for a samsung monitor. Display quality is average
No, I would not recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for work use. It has been great so far. Easy setup and does the job well.
I would recommend this to a friendAmazing Monitor!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is insane. It is one of the best things I've ever purchased.
I would recommend this to a friendMonitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor and good resolution for my home office
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent one. Personally, I prefer LG than Samsung. But this is still excellent one though.
I would recommend this to a friendTelek
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item would recomend to anyone. Good value and reliability. Works like a charm.
I would recommend this to a friendGood deal and good monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general the monitor is good. It would be nice if the height is adjustable.
I would recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Purchased for PS5 monitor. Great resolution
I would recommend this to a friendGood quality screen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this screen for a second monitor for our iMac. It works just fine.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution, great size for my home office. Couldnt be happier!
I would recommend this to a friendgreat PBP monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor, I love the PBP has increased my productivity. I've posted my pros and cons here. https://youtu.be/NLFh465wNrY
I would recommend this to a friendExcellent monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Monitor. So much better than my LG monitor.
I would recommend this to a friendBudget laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop if you’re on a budget and don’t wanna spend a lot of money
I would recommend this to a friendA Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice 4k monitor! I love the resolution fitures!
I would recommend this to a friendGood monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor good colors and it is a good monitor i like it
I would recommend this to a friend