Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Erratic connectivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, when the monitor was awake and working the picture was excellent, colors good, resolution crisp. However, everytime my MacBook would go to sleep the monitor would die and not wake up without unplugging it and powering it back up. I've never had this problem with other monitors (HP, LG, and others) so, even though I generally like Samsung products, this one went back to Bestbuy after it happened several times over the course of a couple of days. Also, while it was in "dormant" mode, it was clear that the screen had definite areas where the pixels were darker than others even though I would have thought the display would have been consistent over the entire screen rather than patchy. Finally, another reviewer mentioned the awkwardness of the controls and I have to echo that. The joystick that turns it on and off and also gets you to the options is awkward both in location and operation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dogman,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team. Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help.
You can contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Great Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. No problem with connectivity. Using as a doc station.
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent one. Personally, I prefer LG than Samsung. But this is still excellent one though.
I would recommend this to a friendIt’s a nice monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could’ve been better but I like it so far. I purchased it for my ps5
I would recommend this to a friendGreat screen for your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen colors and graphics display nicely on this screen
I would recommend this to a friendGreat.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good monitor, I use this for video editing and it has been great!
I would recommend this to a friendGood deal and good monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general the monitor is good. It would be nice if the height is adjustable.
I would recommend this to a frienda
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for my 4k gaming pc but not good for gaming over all i just like the 4k hdr
I would recommend this to a friend- Cons mentioned:Refresh rate
Just ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok monitor. I do not really see the 4k resolution listed. Not really fast. Does not adjust.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rick,
Thank you for sharing your feedback on the Samsung - UR55 Series 28" IPS 4K UHD Monitor. I am sorry to see that this model fell short of your expectations.
The IPS panel preserves color vividness and clarity across every inch of the screen. Even on a display this wide, tones and shades look completely accurate from virtually any angle, with no color washing.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor for gaming. Stand for the monitor is a bit wide and takes up desk space.
I would recommend this to a friendGreat 4K TV for the price. Nice Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K tv for the price. This checks all he basics
I would recommend this to a friendRadical!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally rad monitor! Works great with Doom and Duke Nukem! I totally say buy this puppy!
I would recommend this to a friendgreat monitor for reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great viewing angles. Light and thin, at least compared to older flat screen monitors.
I would recommend this to a friendit’s a W guys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing great quality and and amazing coloring i love it
I would recommend this to a friendgreat PBP monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor, I love the PBP has increased my productivity. I've posted my pros and cons here. https://youtu.be/NLFh465wNrY
I would recommend this to a friendAwesome Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great IPS Monitor for watching movies or surfing the internet !!
I would recommend this to a friendGreat 4k monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor from my son and he’s very pleased with my purchase
I would recommend this to a friendGaming Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our son gaming setup. He saythe refresh rate is good.
I would recommend this to a friendGreat monitor. Works well with Mac Mini.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Works well with Mac Mini. Display settings are very easy to figure out.
I would recommend this to a friendPs5 monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid monitor used on my ps5. Great graphics. Good built quality
I would recommend this to a friend