Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Great for photo editing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great while editing high resolution photo's. Super sharp image detail.
I would recommend this to a friendExpensive but slick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to find arms that are strong enough to mount it.
I would recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good monitor with 4K hdr. Works well with my PlayStation 5.
I would recommend this to a friendLooks amazing makes everything beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor Makes all my games look pretty Runs at high frame rates
I would recommend this to a friendGreat 4k monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k monitor at the price point, colors are comparable to my lenovo thinkvision pro monitor
I would recommend this to a friendMonitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity and would gladly recommend to anyone
I would recommend this to a friendwell worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good 4k panel even in 60z its does not disappoint!
I would recommend this to a friendComputer Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great for a Computer Monitor----------'xxxxx
I would recommend this to a friendGreat monitors
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitors are working great and haven’t had any issues with them.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love the fact that it has Eye Saver mode, highly recommend!
I would recommend this to a friendGREAT SERVICE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great! No complaints at all! They helped a lot!
I would recommend this to a friendHome office monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife's home office and she lives it.
I would recommend this to a friend- Pros mentioned:Picture quality
Dead Pixels out of box TWICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung and have lots of their products, I wanted this monitor because I wanted better quality. don't get me wrong this is great 4k but the issue is I ordered this monitor an it came with dead pixels, I went and did an exchange and the second monitor I got also had dead pixels but this time more. There must be a recall coming soon because 2 monitors back to back with dead pixels? Awful.
No, I would not recommend this to a friend Cool Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my PS5. Cool monitor with slim bezels
I would recommend this to a friendGreat value in a 4K monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, 4K resolution is super and easy on the eyes.
I would recommend this to a friendstable but weird mounting positions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works but the mounting bracket the whole reason I bought it is janky. they had to set it on the topside in a circular indent. leading to you having to use two different size screws to mount it to a stand. functionality wise is as good as any 4k
I would recommend this to a friendVery Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor. I'm satisfied with the overall quality.
I would recommend this to a friendWorst UI I've Ever Seen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I intended to use these monitors for both my personal and work setup, since they support multiple input sources. However, the source switching is so bad that these are practically useless to me. If I have my work laptop idling in the background, these will randomly switch to it while I'm trying to game on my desktop. This happens even with automatic source detection turned off. Additionally, there's one button on the monitor to navigate the menus and turn the monitor on/off. UNFORTUNATELY if you're on the wrong source and want to switch, the monitor will automatically assume you meant to turn it off if there's no source input. It's completely absurd. If I am on HDMI1, and I want to switch to HDMI2, I have to do the following: 1) Open the shut down dialogue on the computer hooked to hdmi1 and hover my mouse over the shut down button 2)Turn on the computer hooked to hdmi2 3) Wait 10-15 seconds to see if it automatically decides to switch to hdmi2 3) If not, navigate the menu on the monitor to the source switching menu, and hit switch 4) wait to see if it finds the active source on hdmi2, else repeat step 3 5) one switched, click the mouse, which should be hovering over the shutdown button for the computer hooked to hdmi1 I've got two of these monitors, and they both act up, and usually act up differently than the other. So one will autodetect the switch, the other I'll have to fumble through the menu to switch sources. God help you if either computer attempts to put a display to sleep during this process, because these monitors will just turn off and not wake up when the computer tries to wake them. The UI on these monitors is the absolute worst out of any product I have ever bought.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your ViewFinity monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Worth it for the price tag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamlessly with a computer that supports 4K @ 60 fps Totally worth the money
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big step up from my old monitors, easy setup and controls
I would recommend this to a friend