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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3283 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,283 reviews
  • Rated 5 out of 5 stars

    Setup Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen res setup took a while for comfortable viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was exactly what I wanted as far as clarity and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S always Best Buy was easy to deal with and hD exactly what i eanted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quitting a game causes a black screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue where my Xbox Series S would switch away from a game and the screen would start black. The only option I had was to turn off the 4K function of the game just to have it working properly. I have to do a lot just to get the screen back on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great display. Picture in picture works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little monitor to play my xbox and switch on just wish it had bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this monitor! Great picture and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Burn-in and uneven color ruin it for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this monitor. It has great color, and everything is really sharp. However, it seems like Samsung has poor quality control. My first monitor had 3 dead pixels... 3! I returned it, and got another monitor. My current monitor has some terrible lighting unevenness, especially before it warms up, and especially on grey screens, which look horrendous. The bottom right corner is particularly blue, even on black screens, and I can't stop noticing it ever since I received this monitor. I thought all this would go away, but it hasn't. My previous Dell monitor never had this problem. I still use it, and find it much easier on the eyes for some odd reason, too, despite the lower resolution. As a Samsung fan, I am disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp lows Fantastic with a 4K video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K video camera this computer monitor is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high res

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High res maybe too much for the size. everything is very small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as stated. So far so good. You fill in the rest!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre 4K monitor, but cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright for the price. Picture quality felt washed out when using with a Mac Studio. Also using the DisplayPort to USB-C adapter, the monitor kept flickering back on when the computer was asleep. Didn't encounter this with other monitors using the same cable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" IPS 4K UHD Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Cool tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of tv! Very unique design yo the remote as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor used for home office in dual monitor set-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent 4k monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine, stand is kind of cheap feeling but the monitor itself is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear as can be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice monitor, easy setup crystal clear pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality purchased ti edit photos. Nice size as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick monitor. Great resolution. Easy setup. Good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Well as the Best Buy sales said. Excellent imagery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for some who only plays sports games on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it . Great for home office or dual screen view !

    I would recommend this to a friend
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