Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Great use for my office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a main monitor for my office. Works great
I would recommend this to a friendSo far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What do you say...looks good?! But, it's only been a month.
I would recommend this to a friendGreat screen for gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this as my gaming screen for consoles its great.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for all causes like gaming and other
I would recommend this to a friendWorks Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it as my desktop monitor connected to my macbook pro. Works well.
I would recommend this to a friendExcellent for Autocad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is not adjustable up, down. Works best with a swivel mounted stand
I would recommend this to a friendGreat monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good monitor is top notch for the cost!
I would recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest gaming purchase I've ever made HANDS DOWN
I would recommend this to a friendWorst UI I've Ever Seen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I intended to use these monitors for both my personal and work setup, since they support multiple input sources. However, the source switching is so bad that these are practically useless to me. If I have my work laptop idling in the background, these will randomly switch to it while I'm trying to game on my desktop. This happens even with automatic source detection turned off. Additionally, there's one button on the monitor to navigate the menus and turn the monitor on/off. UNFORTUNATELY if you're on the wrong source and want to switch, the monitor will automatically assume you meant to turn it off if there's no source input. It's completely absurd. If I am on HDMI1, and I want to switch to HDMI2, I have to do the following: 1) Open the shut down dialogue on the computer hooked to hdmi1 and hover my mouse over the shut down button 2)Turn on the computer hooked to hdmi2 3) Wait 10-15 seconds to see if it automatically decides to switch to hdmi2 3) If not, navigate the menu on the monitor to the source switching menu, and hit switch 4) wait to see if it finds the active source on hdmi2, else repeat step 3 5) one switched, click the mouse, which should be hovering over the shutdown button for the computer hooked to hdmi1 I've got two of these monitors, and they both act up, and usually act up differently than the other. So one will autodetect the switch, the other I'll have to fumble through the menu to switch sources. God help you if either computer attempts to put a display to sleep during this process, because these monitors will just turn off and not wake up when the computer tries to wake them. The UI on these monitors is the absolute worst out of any product I have ever bought.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your ViewFinity monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this monitor cuz it works great with the Xbox one X
I would recommend this to a friendBest monitor for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man i have no complains about this monitor i love it
I would recommend this to a friend4k 60Hz does NOT work SMH Trash !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried on both HDMI ports (both 2.0 so it should not matter) - read DisplayPort didn't yield - nothing in product description, nothing in manual, just a waste of my time, gas, and energy and I'd like compensation for having the aforementioned wasted. SMH Trash
No, I would not recommend this to a friendGreat monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor works great, except yellow tint on mac which is strange
I would recommend this to a friendExcellent monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for graphics and all other office functions.
I would recommend this to a friendBeautiful Monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. Crystal clear from any angle.
I would recommend this to a friendIssues with 2 after 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these back in September of 2020, fast forward to June of 2022 they started showing signs of burn in. on an lcd screen, not an OLED, this means that the displays were faulty. thankfully I had a warranty to return these.
No, I would not recommend this to a friendHigh quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor and great price. Great way to get into 4k.
I would recommend this to a friendIt’s okay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay, colors were definitely off from what they truly were. I did return
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor has been good so far over all the picture quality looks good.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with buying this beautiful display.
I would recommend this to a friend