Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Why this monitor is very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great monitor because it’s very good quality and easy to install.
I would recommend this to a friend - Pros mentioned:Picture quality
Good budget 4K60Hz monitor.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4K monitor for the price, with some quirks. The audio output usually works, no real complaints. The USB port on the back which is supposed to provide power for my speakers has stopped working on one occasion. The biggest issue is the input auto detection doesn't work. It stays on a particular input once set there. If I turn off my laptop connected to the display, it does not automatically switch to my desktop. Kind of annoying but I guess manually switching the input isn't a deal breaker. Thinking about getting another. Nice picture quality, good viewing angles, good color reproduction and contrast. Does what it says.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are sorry to hear this product didn't fully meet your expectations. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture quality
High quality, great for console gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is awesome! I decided to use it for console gaming and the quality is insane! If you prefer resolution over frames, this is it!
I would recommend this to a friend - Pros mentioned:Picture quality
Love the monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking display for photo editing and even entertainment
I would recommend this to a friend - Pros mentioned:Picture quality
Overall fabulous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my home office. There is almost no frame, which maximizes screen size. The downside of that is it’s a little awkward to affix a webcam to the top of the screen. There’s also a flashing blue power light that doesn’t want to turn off. I solved that by covering it with some dark tape.
I would recommend this to a friend - Pros mentioned:Hdr
Great monitor if no 120hz isn't a dealbreaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're not concerned about having 120hz or playing 120fps compatible PS5 games like Nioh Collection then this is a great monitor. Decent size, HDR and 4k resolution. I play my PS5 exclusively on this screen and it is wonderful. No speakers but there is an audio line out so keep that in mind. 2 HDMI ports are great for switching between console and PC.
I would recommend this to a friend - Pros mentioned:Price
Great monitor at a great cost.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has been exceptional for the money. Looking to get another. I use it for work, and I was amazed at how much of a difference having a 4k monitor made. I don't think I could go back. It's so much easier on your eyes.
I would recommend this to a friend - Pros mentioned:Color
Not good with Mac. Good with PC.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large and bright. I like it. Only part that sucks is there's no up/down tilt. I felt I overpaid a bit at ~$330. But oh well, it's all good. I'm too lazy to return and buy another just to save a couple of bucks. Not too good paired with a Mac. Good with PC which I use for work so the monitor is useful. Toggling from one input source is kinda confusing and feels more like a toss-up when I'm doing it.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Samsung 28" 4k monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy setup.. for the price this is a buy.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
4K Display!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really have no complaints about this display. It's great for the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, a little expensive, easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Great monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is incredibly sharp and clear. For under $200, this product delivers value far beyond its price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Beautiful monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and crisp graphics. The monitor was super easy to set up
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves this. Nice 4K picture and very easy to set up and use.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Beautiful Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Perfect price. A very good value.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome monitor, but difficult to install to arm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vibrant colors and sharp picture are great. The only problem with the monitor was installation. The specifications said it was compatible with the bracket that came with the monitor arm that I purchased for my new desk. We had to cut the corners off of the bracket with a hack saw to install the monitor to the desk arm.
I would recommend this to a friend - Pros mentioned:Picture quality
Great all around monitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this monitor for my Xbox one s and the graphics look amazing in it. 4k 60 fps is the sweet spot for console gaming right now. I also use it for my PC to do work and watch videos. The picture quality is amazing. The color is a little saturated with red tones but still very colorful and sharp
I would recommend this to a friend - Cons mentioned:Input switching
Great picture, horrible auto input switch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is specifically for the button functionality at the bottom of the monitor and the “auto” input switch. My main issue is the monitor doesn’t automatically switch between the two separate devices I have plugged in through each of the HDMI slots. If my PC is off, and I turn it on, it does not automatically switch from the PS4 HDMI 2, to HDMI 1, even though the setting is set to auto. While waiting for it to switch, the button at the bottom is absolutely useless as it will maybe sometimes respond. I usually end up turning the monitor off completely, and then when turned back on, the button will respond and bring up the menu which will MAYBE trigger the input to switch. It’s sad that a $80 ASUS monitor does this flawlessly but not this overpriced piece of garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" IPS 4K UHD Monitor. I understand your disappointment in the auto switching not living up to its expectations and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
- Pros mentioned:Color, Picture quality
Awesome Monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Monitor! Great color. Super bright on game mode. Love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Monitor itself is beautiful; if you’re a perfectionist like me, then this is the perfect screen for you. The reason why I bought this monitor was for gaming purposes; I’m a casual gamer like a lot of us; if you were looking for excellent graphics quality, upgrade to next-gen consoles for a low cost this is the perfect monitor for you! Love it.
I would recommend this to a friend