Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3283 reviews
(3,283 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and crisp picture it was easy to set up and nice design
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen size and picture quality. I did not give 5 stars only because the screen gets so warm at times. I wish there was a way to keep it cool as I’m concerned about longevity if it keeps heating up to this level but so far so good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great monitor for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the price, guys. If I could I would buy it again
I would recommend this to a friend - Pros mentioned:Hdr, Picture quality
Rated 4 out of 5 stars
Woot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for what it is. 60hz 4k, colors look good. Hdr is good too.
I would recommend this to a friend Rated 5 out of 5 stars
A legendary product.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first in 2023 for $200. In 2025, i paid $200 for a 3 year old model. I literally sold my 34" curved Samsung monitor for the same monitor.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great 4k monitor. easy to set up and great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for both work and able to connect an XBox. Looks great and is super clear. Great value. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful 4k IPS monitors!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 28" IPS 4k monitor is stunning! With COVID-19 restrictions starting in March, I decided to finally make the jump to the at-home setup I've always wanted - dual 4k monitors! After looking at numerous other brands and models for months, I pulled the trigger on this two of these monitors due to it being a 28" screen and IPS panel. It was at a much more reasonable price compared to its competitors and I figured I'd give it a shot despite the few number of reviews available on the market. I was very impressed! These monitors are beautiful. The bezel space is very slim and both monitors were easily mounted on a dual monitor desk arm. I have had no issues with these monitors and everything is sharp and vibrant in color. I use these to game with my Xbox One and Nintendo Switch as well. They work perfectly as gaming monitors since they have IPS panels. If you're on the fence, give these monitors a try. I don't think you'll be disappointed! And while there are probably better monitors out there, for the average person, these are great monitors at a great price!
I would recommend this to a friendRated 5 out of 5 stars
Sleek, Amazing screen, Wide
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to purchase this monitor but hesitated when I saw it next to other 32” monitors and the Ultra Wide monitors. I’m so glad I went with this one. 28” is perfect for my home office. The 4K HDR 60 HZ is beautiful. The edges around the screen are super slim with the bottom edge being thin and sleek brushed metal look. I used to work with (2) 27” HP 27er monitors at my last office. And this Samsung panel reminds me of one of those BUT feels much bigger, wider, and of higher Screen and build quality. Ultimately I didn’t go with the ultra wide because you’re pretty much limited to 1080p (or 2k if you spend twice as much) but with all my phone pictures and videos now recording in 4K, I’d rather have that level of pixel density in editing one day. Plus have the ability to watch 4K videos from online streaming if I feel like it. Get this monitor you won’t be sorry.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Picture and graphics are clear. Would buy this again.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
This is a great monitor. For the price. I paid 189
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great monitor. My only issue is that it would be nice to have an adjustable height stand. It's very easy to setup. The color and brightness is great. I liked that it included Displayport and HDMI cables.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Buy it when its on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k monitor, very crisp picture quality. When it's on sale, it has a fantastic price-performance ratio. Definitely recommend it if you don't need a USB-c connection(you can a buy a USB-c to HDMI or USB-c to DP cable if you need USB-c connection)
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 3 out of 5 stars
Good but a few caveats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got three of these and wished I would have choosen a different one. Height is NOT adjustable, it only tilts. It is VESA mountable if u don’t care about stands and want to use monitor arms or wall mount instead. It has only 60hz!!! Even in low resolutions, you only get 60hz out of it. It allows for HDMI and DisplayPort. It comes with an HDMI cable. You can connect both ports at the same time and use a split screen or pip. The power supply is not a standard connector for three prongs, which is not ideal in my opinion, it is a round connector like you have for most laptops. It supports FreeSync (AMD) graphic cards, it doesn’t support G-Sync (Nvidia cards). It has a matte screen which I prefer over shiny screens, since they are easier on the eyes. It is good for regular work, it is certainly not for gaming as it maxes out at 60hz at any resolution. My recommendation, if you want a 4k without squeezing your eyes to much, look for a monitor of at least 32”. 4k on a 28” is pretty small. It seems ok at 125% magnification but kinda defeats having a 4k
No, I would not recommend this to a friendBrand response from Samsung
Posted .PixelGrinch,
I am very sorry for the stand height, refresh rate issues you have encountered with your UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Cons mentioned:Stand
Rated 5 out of 5 stars
Great monitor!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife who does graphic and web design now working from home. It’s great with clarity on the screen for those small adjustments needing to be made. Setup was fairly simple. The stand kind of stuck the first time I tried adjusting the tilt on the screen but after that it works fine. Very stable setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very affordable size with features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor display is sharp crisp when viewing movies and playing games. Screen sides is very large for multiple apps.
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 5 out of 5 stars
Good monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor if ok gaming 60hz. I say just pass on this and save for 4k120 of into gaming. I returned this for the Samsung G70a. Not good for gaming, but good for editing videos or pictures, or school work.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy setup! Had to buy in a pinch in store when monitor at work died suddenly.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great For Gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my main gaming monitor for PS5 for the last few months. It works great, picture is great. No complaints other than it now having any sound for the like 10% of time I’m not using a headset. Other than that it’s perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re debating on getting this, just get it. Especially if its on sale. I use it with my MacBook Air M1 and it is crisp as can be.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Excellent Monitor Choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality. No screen issues. Would be better if it had HDMI audio out.
I would recommend this to a friend


























