Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3279 reviews
(3,279 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great For Gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my main gaming monitor for PS5 for the last few months. It works great, picture is great. No complaints other than it now having any sound for the like 10% of time I’m not using a headset. Other than that it’s perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the screen is a lot bigger. The only problem is the programs don't adjust their size. Still looking for small print on a big screen.
I would recommend this to a friend Rated 5 out of 5 stars
I love my tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv I watch a lot of movies and play games on it
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great 4k monitor. easy to set up and great picture
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful 4k IPS monitors!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 28" IPS 4k monitor is stunning! With COVID-19 restrictions starting in March, I decided to finally make the jump to the at-home setup I've always wanted - dual 4k monitors! After looking at numerous other brands and models for months, I pulled the trigger on this two of these monitors due to it being a 28" screen and IPS panel. It was at a much more reasonable price compared to its competitors and I figured I'd give it a shot despite the few number of reviews available on the market. I was very impressed! These monitors are beautiful. The bezel space is very slim and both monitors were easily mounted on a dual monitor desk arm. I have had no issues with these monitors and everything is sharp and vibrant in color. I use these to game with my Xbox One and Nintendo Switch as well. They work perfectly as gaming monitors since they have IPS panels. If you're on the fence, give these monitors a try. I don't think you'll be disappointed! And while there are probably better monitors out there, for the average person, these are great monitors at a great price!
I would recommend this to a friend- Pros mentioned:Color
Rated 5 out of 5 stars
Perfect for stock trading.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with my new dell latitude. Bright, fast, works consistently. I use it for stock trading. Couldn’t be happier.
I would recommend this to a friend - Cons mentioned:Stand
Rated 5 out of 5 stars
Great monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great colors and picture. Didn’t like the base/stand as it stuck forward too much. Bought a clamp style pole mount to raise it up and push it back a bit on my desk.
I would recommend this to a friend Rated 5 out of 5 stars
Sleek, Amazing screen, Wide
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to purchase this monitor but hesitated when I saw it next to other 32” monitors and the Ultra Wide monitors. I’m so glad I went with this one. 28” is perfect for my home office. The 4K HDR 60 HZ is beautiful. The edges around the screen are super slim with the bottom edge being thin and sleek brushed metal look. I used to work with (2) 27” HP 27er monitors at my last office. And this Samsung panel reminds me of one of those BUT feels much bigger, wider, and of higher Screen and build quality. Ultimately I didn’t go with the ultra wide because you’re pretty much limited to 1080p (or 2k if you spend twice as much) but with all my phone pictures and videos now recording in 4K, I’d rather have that level of pixel density in editing one day. Plus have the ability to watch 4K videos from online streaming if I feel like it. Get this monitor you won’t be sorry.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Picture and graphics are clear. Would buy this again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung's 28" 4k gaming monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as expected. My son got it as a second monitor for gaming, the 4k images take time to render and the response time is not as crucial. His other monitor has a faster response time for the non 4k games.
I would recommend this to a friend - Cons mentioned:Stand
Rated 5 out of 5 stars
Great monitor!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife who does graphic and web design now working from home. It’s great with clarity on the screen for those small adjustments needing to be made. Setup was fairly simple. The stand kind of stuck the first time I tried adjusting the tilt on the screen but after that it works fine. Very stable setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
So good I got two!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright picture, fast refresh, great viewing angles. Perfect for work or play.
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 3 out of 5 stars
Good but a few caveats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got three of these and wished I would have choosen a different one. Height is NOT adjustable, it only tilts. It is VESA mountable if u don’t care about stands and want to use monitor arms or wall mount instead. It has only 60hz!!! Even in low resolutions, you only get 60hz out of it. It allows for HDMI and DisplayPort. It comes with an HDMI cable. You can connect both ports at the same time and use a split screen or pip. The power supply is not a standard connector for three prongs, which is not ideal in my opinion, it is a round connector like you have for most laptops. It supports FreeSync (AMD) graphic cards, it doesn’t support G-Sync (Nvidia cards). It has a matte screen which I prefer over shiny screens, since they are easier on the eyes. It is good for regular work, it is certainly not for gaming as it maxes out at 60hz at any resolution. My recommendation, if you want a 4k without squeezing your eyes to much, look for a monitor of at least 32”. 4k on a 28” is pretty small. It seems ok at 125% magnification but kinda defeats having a 4k
No, I would not recommend this to a friendBrand response from Samsung
Posted .PixelGrinch,
I am very sorry for the stand height, refresh rate issues you have encountered with your UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Price
Rated 5 out of 5 stars
Great monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work and look great for the price. Have had them for a month and will definitely recommend.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Awsome performance - Awsome graphics
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks beautiful on these monitors - have two of them and they make my games and movies look super crsip and colorful. Would recomend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice monitor for the money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance and excellent screen quality for the money. My desk faces a hallway, the back of the monitor could look nicer and could be a bit thinner.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 28'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Beautiful picture, got it open box and it's in perfect condition.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality monitor with clear image. The UI is a bit clunky as there is only a single button (joystick style) that is typical of Samsung TVs. Response time is good for web surfing and casual browsing. Not great for gaming though. I do like the size as it is easy for me to put two documents on the screen together.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Monitor Needed for College
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son needed a new monitor for college projects and loves the quality. He had no problem setting it up to his laptop
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great monitor for everyday work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is great. The image quality is perfect for everyday use. If you work with work with multiple applications at the same time, you can have 2 or 3 just on this screen. In my case I have a laptop and I hardly use that screen anymore. This monitor is enough for my needs. Set up was really easy to complete.
I would recommend this to a friend


























