Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3283 reviews
(3,283 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Refresh rate
Rated 2 out of 5 stars
I Can’t Recommend This Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First things first, this isn’t the worst monitor that I’ve used by far, but it’s not one that I can recommend. I used this monitor for roughly a month, on a daily basis, before I returned it. I used this monitor for various applications that it should be well suited for. From basic web browsing, to watching videos, studying, programming, I even fired up a few games to see what the monitor is capable of. For most basic tasks it’s a serviceable monitor. Text is crisp, colors are acceptable (don’t plan on photo/video editing with any color accuracy) and the size is great. Build quality is decent, and cable management channels are built into the provided stand which is always a nice touch. The screen itself has small bezels and a slightly matte finish. Glare wasn’t too much of an issue, but the brightness isn’t anything to write home about. I didn’t personally have any issues with the menu configuration, or the strange VESA mounting solutions needed for if you don’t plan on using the included stand. These are still concerns other reviewers have voiced and you should factor them into your decision to buy. The problems I had were more regarding the specs and shortcomings of the monitor’s features. You probably won’t find gaming enjoyable on this monitor. 5ms response time paired with 60hz refresh rate feels like molasses compared to the 1ms 144hz I was coming from. The other thing that I had issues with was the variable refresh rate feature of the monitor. When active (and only capable of 48-60hz variance), the screen would noticeably flicker. This was not an issue with cables or my computers. In fact I tried it with both a PC using a 3070ti for output, and with a MacBook Pro M1 Pro with multiple cables (DisplayPort, HDMI, USB C to DP) and the issue persisted. I can’t say if this was just my monitor that had these issues, or if it is widespread. Overall, if you’re going to be using it for office tasks and watching videos or looking at photos I’d say give it a shot if the price is right for you. Personally I’ll be shopping for something with a higher refresh rate, better response times, brighter screen and probably something with 1440p resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Work from home display
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is the perfect size for my desktop use. I appreciate how vivid the colors are presented on the screen and that it can also be used with my macbook pro with an adapter that I purchased separately.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value UHD Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first UHD monitor, the Samsung unit is a fairly good size, resolution is as expected. Note that no speakers are on the unit, but the headphone jack on the back helps. Viewing angles are as expected, the provided mount is good quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp image and the perfect size for my desk! The base is pretty big, but it has an x-mount on the back for hooking up to desk mounts.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, great quality. You do need to buy separate speakers tho.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I connected to my macbook pro the mouse was a little big laggy but the quality was great! I actually didn't end up keeping this monitor because I needed to get an ultra-wide monitor for video editing purposes. But nonetheless it was good quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful 4k monitor.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this while on sale. This monitor is so beautiful. I use it for PC gaming and for my PS5. works flawlessly and I would highly recommend. I have had it for a few months and I cannot find a single flaw.
I would recommend this to a friend - Cons mentioned:Speakers
Rated 3 out of 5 stars
Average functionality, budget 4K monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an OK 28" 4K monitor but it is by no means a stand out. Other competitors from Dell offer things like PD-Charging and single USB-C DP connectivity. This monitor only offer a legacy full size DP port and two HDMIs. There are no built in speakers. The matte finish on the monitor looks a bit dull and the black point is poor. There is a lot of light bleed on this. If this was being used as a monitor to display metrics maybe its tolerable. For serious photo editing, multiple terminal windows, etc. this feels like a poor man's monitor.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
PAWPAW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT AND VERY NICE PICTURE. QUALITY PRODUCT AND GREAT SERVICE. WHAT MORE CAN YOU ASK FOR ??????
I would recommend this to a friend Rated 5 out of 5 stars
Great Monitor at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor at a great price. I bought this to use as one of my monitors for work. Because of the docking station and setup of my work computer, I'm not able to capitalize on the 4k, but the 1080P looks fantastic for the setup. A nice big screen that I can have multiple documents or spreadsheets on, and still have enough real estate to see them clearly. Would be nice to color calibrate it to the other monitors in the setup, but unable to do so because of the work computer. This isn't the monitor's fault. Again, great monitor at a great price. So far I am very happy with it.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor counldnt of choosing a better one great quality picture an gaming
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Works perfectly. Recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A great monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly one of the best 4K monitors out there. The large and clear screen allows me to easily have multiple files displayed for writing software. The large base makes the monitor very stable.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Good for movies. Not great for gaming.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Good brightness, color, and clarity. Outstanding for movies and computer tasks. Not the best for gaming.
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 4 out of 5 stars
Amazing bang for your buck
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had my monitor for a while now and have used it more than anyone can imagine since the new PlayStation5 came out and I have had no problems with lag or or and pixels start to die out only downside I have is it’s only 60hz but you won’t notice it at all
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great monitor for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, it has really improved my editing because the colors are so vibrant! Great choice for those who may seek a monitor for editing
I would recommend this to a friend - Pros mentioned:Hdr
Rated 3 out of 5 stars
Perfect Size for a 4K Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very let down by how difficult this has been to get this big guy to play nice with my smaller Samsung FHD monitor. It looks great, but honestly I can't see any advantage with the HDR enabled in Windows, it looks the same on or off. The problem is that it keeps blinking in and out of HDR mode when there is HDR content in the screen. Like the windows volume indicator that pops up when you adjust the volume instantly causes both monitors to black out for a second or two. Using Premier Pro with the HDR enabled is also very buggy and has caused the same blackouts. Super annoying. With HDR disabled it seems pretty great so far but I'm not sold. I think it's going back. The advertised HDR support I think is just a way to sell it more, but it really makes no difference on or off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matt,
Thank you for having purchased a Samsung - UR55 Series 28" IPS 4K UHD Monitor.
We want you to be completely satisfied with your purchase.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Major Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my primary monitor with this and the switch from 1080P to 4K was absolutely amazing. 28 inch screen is the perfect size and mounting up to a vesa arm has made it perfect. HDR mode gets a little dark, so I currently stick to 4K SDR
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big bright. But weird toggle switch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair of these one for an 80 plus year old to use and the other for a remote workstation set up. Can easily manage the equivalent of two screens. I am not enamored with the toggle switch.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Monitor for Senior Eyes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent monitor. It replaces my olds 20 in monitor which was getting a little fuzzy around the edges. I cant believe the difference in size, really helpful to our 68 year old eyes! I will say GET ONE!
I would recommend this to a friend


























