Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Works perfectly. Recommend.
I would recommend this to a friend - Pros mentioned:Color
Solid monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color reproduction and brightness. I use it daily for work tasks. It's very easy on the eyes.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband. I'm jealous and sneak to use it. Its a very good monitor. Picture is crisp, great refresh rate and would purchase again.
I would recommend this to a friend - Pros mentioned:Picture quality
Great monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for work and school or for watching movies and videos
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is so worth it. Crystal clear picture, beautiful colors, works perfectly! I do design and love using this monitor has my main.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Screen
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for myself as little gift for Bday love the 4k screen perfect size for me and with some good headphones playing my xbox love it even more and got my switch connected to it too looks great as well
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These provide an amazing quality picture. However, these are a bit heavy and a just a bit in thickness but once I mounted them all is well!
I would recommend this to a friend WOW!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Mac mini (latest version) and then purchased a Samsung 1080p monitor to accompany it. The monitor wasn't bad but text and other things were not clear so I decided to upgrade to a 4K monitor. I was happy with the Samsung brand so I snatched this one up before it went out of stock. This monitor is AMAZING. Crisp, clear text and the monitor tilts! I am extremely happy that I picked this one over the other option that was in stock which was a LG 4K monitor in white. I wanted something sleek to match my space gray Mac mini, keyboard mouse and speakers. Really a terrific choice!
I would recommend this to a friend- Pros mentioned:Picture quality
Very nice monitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these for everyday use. The display is really good and a huge upgrade to my previous dual, 1080P monitors. They were fairly priced too! So far, every Samsung monitor/tv I've purchased have treated me well.
I would recommend this to a friend - Cons mentioned:Input switching
Leaves a lot to be desired
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations for this product - first 4K experience, coming from a 1080P Samsung 32" curved monitor. Aesthetically, the monitor looks very nice. My main gripe is interacting with the monitor. Firstly, there is one button that controls the power and menu using directional movement. The button does not register well - sometimes if you press the button the monitor does not turn on. Not a good sign for a button that will be used a lot. Secondly, there is a lot of difficulty switching between inputs, as other reviewers have also mentioned. There is no ability to choose a specific input, so in order to change inputs the monitor will cycle through until it finds a signal. This also means when you turn off one of the inputted devices, once the monitor loses the signal it will cycle through the other inputs. If it does not find one, then it will go into sleep mode. In order to turn it off, you then need to turn it on and then off again. I can't imagine how difficulty there is when choosing inputs for PIP or PBP. I don't have the technical expertise to comment on the unit's performance, but the user experience with this monitor is not great. While it bears the Samsung name, this product could be improved on and brought up to the standard that one would expect from Samsung. My return window has expired, so unfortunately I am stuck with this monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alex,
I am very sorry for the Jog control and input issues you have encountered with your Samsung - UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Picture quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First let me say the picture is excellent. The only negative about the monitor is that it does not seem stable with the stand that comes with it. Samsung should work on the stand for the next model.
I would recommend this to a friend - Pros mentioned:Picture quality
Very very nice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the big screen! Its actually one of the nicest computers/desktop ive owned
I would recommend this to a friend - Pros mentioned:Picture quality
Recommend for business or gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this monitor. I purchased a gaming monitor for the size but after purchasing the Samsung UR55 Series, the quality is well worth the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for my everyday work overview. Was very simple and easy to mount as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this monitor for gaming and as an extra screen. Got it on sale and am happy with purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
AMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST GET IT. It won’t hurt you or your wallet. I’ve been in the market for a quality iOS display like this one and it did not disappoint. The image quality and color accuracy is second to none. Truly spectacular!
I would recommend this to a friend - Pros mentioned:Picture quality
Works w MacBook - No resolution loss
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor - it's sleek and large and maintains the great quality I need to work with the retina requirements of my Macbook. As always, I love Samsung!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing 4k monitor for ps5!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! I had never bought a 4k monitor before but once hooked up to my PS5 wow the image and the quality wow amazing! And no less can be said when it is connected to a PC
I would recommend this to a friend - Pros mentioned:Picture quality
Monitor - TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this monitor as a TV with AppleTV and it looks and works great!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung UR55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor replaced my old monitor and I the colors are wonderful.
I would recommend this to a friend