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Customer reviews

Rating 4.6 out of 5 stars with 3283 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,283 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding image. great quality over all. This was used for daily work from home, no gaming. 4k quality is fantastic. highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite perfect but does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade from a laptop monitor to a standalone that had 4k for streaming options. I've enjoyed using it for both work and viewing. I will say the hdmi outputs aren't the easiest to work with due to the frame. Additionally if you sleep in the same room as your monitor then you may need to unplug the screen from the power outlet as there's a blue blinking light. To toggle through the monitor options you have to do it the old fashioned way which is a bit inconvenient in this instant gratification era. But you're getting a 4k screen for an attractive price. I was looking at the LG 32 IN widescreen but that was in 1080P. Don't forget you'll need to purchase speakers since there aren't any built in with the monitor

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommend for business or gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this monitor. I purchased a gaming monitor for the size but after purchasing the Samsung UR55 Series, the quality is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Looking Monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a basic monitor, or at least what I consider "basic", this is great. Looks good and serves its function. I have another Samsung smart monitor at home but this will serve for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Mac mini (latest version) and then purchased a Samsung 1080p monitor to accompany it. The monitor wasn't bad but text and other things were not clear so I decided to upgrade to a 4K monitor. I was happy with the Samsung brand so I snatched this one up before it went out of stock. This monitor is AMAZING. Crisp, clear text and the monitor tilts! I am extremely happy that I picked this one over the other option that was in stock which was a LG 4K monitor in white. I wanted something sleek to match my space gray Mac mini, keyboard mouse and speakers. Really a terrific choice!

    I would recommend this to a friend
  • Cons mentioned:
    Input switching

    Rated 2 out of 5 stars

    Leaves a lot to be desired

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this product - first 4K experience, coming from a 1080P Samsung 32" curved monitor. Aesthetically, the monitor looks very nice. My main gripe is interacting with the monitor. Firstly, there is one button that controls the power and menu using directional movement. The button does not register well - sometimes if you press the button the monitor does not turn on. Not a good sign for a button that will be used a lot. Secondly, there is a lot of difficulty switching between inputs, as other reviewers have also mentioned. There is no ability to choose a specific input, so in order to change inputs the monitor will cycle through until it finds a signal. This also means when you turn off one of the inputted devices, once the monitor loses the signal it will cycle through the other inputs. If it does not find one, then it will go into sleep mode. In order to turn it off, you then need to turn it on and then off again. I can't imagine how difficulty there is when choosing inputs for PIP or PBP. I don't have the technical expertise to comment on the unit's performance, but the user experience with this monitor is not great. While it bears the Samsung name, this product could be improved on and brought up to the standard that one would expect from Samsung. My return window has expired, so unfortunately I am stuck with this monitor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Alex,

      I am very sorry for the Jog control and input issues you have encountered with your Samsung - UR55 Series 28" IPS 4K UHD Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      Samsung Monitors Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crip and excellent quality screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crip and excellent quality screen. It also has HDMI and DPI connectors. Very light and stable. Excellent screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice monitor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for everyday use. The display is really good and a huge upgrade to my previous dual, 1080P monitors. They were fairly priced too! So far, every Samsung monitor/tv I've purchased have treated me well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST GET IT. It won’t hurt you or your wallet. I’ve been in the market for a quality iOS display like this one and it did not disappoint. The image quality and color accuracy is second to none. Truly spectacular!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great monitor for work. Very clear picture and text

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Streamers point of view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor. Purchased specifically for the Ps 5 gaming console. It’s perfect and beautiful. A little dim at first, however after adjusting brightness on monitor and games, I love it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Stand, Vesa mount

    Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand is useless since it can’t rotate or tilt and the plugs will cause problems with certain hdmi cords. It’s a pain the plug them in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      239bandit,

      Thank you for purchasing the Samsung - UR55 Series 28" Monitor. I am sorry that you ware not satisfied with the stand on this monitor.

      For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/owners/product/uhd-monitor-u28r55

      For assistance with this monitor, please contact Samsung Customer Support and a representative will gladly help you:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good monitor for a variety of tasks.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor. Good color. Perfect blend for playing games and editing videos. I have been very happy with my Samsung TVs, this monitor didn't disappoint. 1 star off because the buttons are tricky to figure out in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. I use this at work with a system I have created for my online teaching. The picture in picture function is great. I use that as a second monitor for an additional computer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this monitor has a great picture quality. I would say out of the box the reds are a bit too much but is easy to adjust

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent monitor, I picked it up on sale. The colors are great but definitely is not my main monitor. Sags a bit if it is mounted with a wall or monitor mount.

    I would recommend this to a friend
  • Cons mentioned:
    Vesa mount

    Rated 5 out of 5 stars

    Nice monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vesa mount is a small one. Be careful if you plan to use a monitor arm. Overall, this monitor is a very nice monitor to have for coding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung UR55

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. Crisp and no apparent lag or flickering of the image. Bright and pairs nicely with my Dell computer. Looks like a quality built that should last for a good number of years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good size screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen. Perfect size for our workstations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of these things because they are so so good! Honestly I would buy a 4th one

    I would recommend this to a friend