Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great. But it’s not as good as the dell 4k monitor I have
I would recommend this to a friendClean Sharp Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k display looks awesome on m1 Mac mini (previous monitor was 1080p). 4k 28" looks best at 200% scaling or even 150% scaling - fonts look so clean and smooth looking. Brighter than I expected too... Out of the box they have it turned up - had turn it down quite a bit - so for those concerned about brightness - not an issue. So far no issues - just works.
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had a positive experience with your ViewFinity UHD Monitor.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
- Pros mentioned:Ease of use
Loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it for his gaming. It was so easy to install.
I would recommend this to a friend - Pros mentioned:Picture quality
Considering adding 2nd
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using every day working from home. I do a lot of CAD and graphic detail work and the image is great. I am considering getting a 2nd for dual monitor setup. Couldn’t be happier.
I would recommend this to a friend Beautiful monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My eyes thank me! You don't know what you're missing until you power this monitor on for the first time... and wow. I'm tempted to replace my dual monitor now with another one of these. So crisp and clear... and the resolution is amazing. The beauty of 4K/UHD is at a great price/value here. I've been a lift long supporter of a different brand and I went outside of my comfort zone with this Samsung... and I'm not disappointed at all! The monitor does not raise/lower, which wasn't an issue for me because I already had a riser that my old monitor used.
I would recommend this to a friend- Pros mentioned:Picture quality
Very Nice Screens
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These monitors are great. They have a nice crisp bright image. I have purchased two of these for use on my computer for everyday use and some gaming. Can't go wrong! Nice screens!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Monitor!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor & settings. The knob to make adjustments is just a little finicky, but not really an issue. I use this for work & PS5 gaming.
I would recommend this to a friend - Cons mentioned:Refresh rate
It was good but I think there maybe better for $
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a recommendation from the sales rep. I explained that I play but I only play console Xbox one X. I wanted something to take advantage of the 4k. 4K at 60 or 1440 and 120 This monitor and most in same price don't offer 4k at higher refresh I dont know what it is but I thought the HDR looked trash. I turned it off. I feel like every time I turned it on it had a different setting to play on. I felt like the screen looks different every time I played the brightness the hue etc. At the time of purchase I couldn't find reviews or calibration details online. (usually use rtings.com) so decided to return. And swapped for the LG 27lu600.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hughjazzdad,
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Samsung Monitors
Great UHD Samsun 28" monitors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these monitors for work. I love the 4K HD resolution. They are crisp and bright. Have had no issue using them. Easy to set up and use. Using the HDMI on one and Display Port on the 2nd. The extra size at 28" and the increased resolution make them so much easier to see and less eye strain. The sale price was unbeatable.
I would recommend this to a friend- Pros mentioned:Picture quality
Very good screen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen, I just wish the back of the screen was different so it’s easier to install them on a desk mount stand.
I would recommend this to a friend - Pros mentioned:Color
insanely good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own two of these montitors and they are amazing; i love the colors and clarity.
I would recommend this to a friend - Pros mentioned:Picture quality
Coming from 1080p? Buy this now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a 27in 1080p Samsung for my Mac Mini to this 4k. Unbelievable the amount of clarity you get overall, image quality is outstanding, & reading text isn't straining my eyes
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gem of a find. This monitor is capable of everything especially for office/work from home setup. Minimal size, gorgeous display. Full of features.
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Great for movies and gaming.. My previous screen broke but this one works great
I would recommend this to a friend - Pros mentioned:Picture quality
Good for programming and gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good large screen. I can fit a lot of things which is good for a programmer like me and also gaming is very good with bright colors.
I would recommend this to a friend - Cons mentioned:Input switching
Great monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for working on. I mounted it and it workes great. Just got to click the button alot to switch inputs.
I would recommend this to a friend - Pros mentioned:Picture quality
What you would expect from Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fancy, but for the price it works well and is clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Very high quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m amazed at the quality of this screen, it’s so sharp/crisp. Great for video work.
I would recommend this to a friend - Cons mentioned:Input switching
Doesn’t recognize and switch to other screens
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a MacBook Pro and a HP Laptop, both connected to this monitor via hdmi. When I switch to the MacBook it will switch the display but the screen never shows up. And to make matters worse, there is no easy way to switch the inputs so I can go back to my other screen. The only way to do this is to unplug everything and re-plug it in. I’m very disappointed with this product and am now looking to purchase an Apple monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Larev,
Thank you for having purchased Samsung - UR55 Series 28" IPS 4K UHD Monitor.
We want you to be satisfied with your purchase.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Picture quality
Great big picture tiny little button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is phenomenal. I use it for work which includes a lot of blueprints. I docked it a star for that stupid jog button. I have all but given up on using it effectively.
I would recommend this to a friend