Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Solid monitor for everyday use.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 6th one. Never had any trouble with these. Multiple inputs in the back are great. 4k resolution is also great. I use these for my multiple monitor setup.
I would recommend this to a friend- Pros mentioned:Picture quality
Vivid clarity in a medium sized monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great at helping to reduce eye fatigue vs. small laptop screen. Colors are vivid and monitor is the right size for a home office.
No, I would not recommend this to a friend - Cons mentioned:Refresh rate
Samsung 4k monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good/decent monitor for the price. Keep in mind, only 60 refresh rate for 4k res.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Vesa mount
Best Buy was fine but the product was not.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to connect to my (retina) MacBook Pro as my desktop monitor. On the one hand, the monitor was brilliant: great picture, tons of resolution. However, after my MacBook went to sleep, whenever I awakened the system by hitting some keys on the keyboard, the screen had an annoying pink background. The only way to eliminate the problem was to force the HDMI to re-connect, by raising the laptop screen or disconnecting the HDMI cable and re-connecting. I have had other HDMI monitors that did not have this problem. It's a problem with all of these monitors and, I suspect, with any monitor that uses the same HDMI chip. For the money, I thought it should work correctly. I returned this item and found another (LG) HDMI monitor that did not have this problem. I should mention that Best Buy was helpful throughout.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ElKabong,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Picture quality
Samsung monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this monitor as a display screen to use along side of my laptop. Good display and colors are good too.
I would recommend this to a friend - Pros mentioned:Picture quality
Good quality, bad button design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this monitor a lot. Great image for gaming Xbox One S. Only downfall is the button navigator. Very confusing but you get used to it.
I would recommend this to a friend - Pros mentioned:Price
Great 4k monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to get a 4th monitor for my son's home office setup. This monitor was great addition at good price
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Refresh rate
nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was wonderful but inconsistent refesh rates, couldn't really figure that out.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues with the refresh rate you have encountered with your Samsung - UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Pros mentioned:Picture quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent monitor, excellent image and very fine
I would recommend this to a friend - Pros mentioned:Color
Monitors R For The People
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this monitor. 4K60 across my ps5 n MacBook Air M1. amazing color and no disappointments.
I would recommend this to a friend Excellent monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as an open-box excellent and you literally could not tell it had ever been out of the box. I use both HDMI inputs to run two different laptops and have no issues. The extra resolution is great for work where I can now run multiple spreadsheets side by side and still have room to spare. If you deal with a lot of data at once then the extra resolution is a must-have. The joystick/button controller for all of the settings/options takes a little getting used to and you WILL choose something you didn't mean to as some point. Only a minor complaint though.
I would recommend this to a friend- Pros mentioned:Picture quality
So far this has been a great monitor.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been an excellent monitor. I used a pair of them for remote meetings, editing videos, and working on Solidworks Drawings.
I would recommend this to a friend - Pros mentioned:Hdr
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this used pretty good deal. Hdr is amazing. I didnt realize what i was missing.
I would recommend this to a friend - Pros mentioned:Picture quality
Great clarity
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning quality images on this sleek designed screen. My wife used it for CADD drawing reviews so he has to be clear
I would recommend this to a friend - Pros mentioned:Picture quality
GJ1
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my computer so much easier and useful. Really like the bigger screen than what I had.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent 4K picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this for a new 4K security system. Excellent picture quality. Very satisfied
I would recommend this to a friend - Cons mentioned:Refresh rate
Good with 4K Video Camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for 4k video camera. Not for gamming. This is only 60hz fresh rate. Clear playback video.
I would recommend this to a friend - Pros mentioned:Picture quality
Very nice monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice 4K monitor. The colors look fabulous and the refresh rate is great for games. I haven't had any issues.
I would recommend this to a friend - Pros mentioned:Hdr
Great Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this purchase. It has been exactly what we needed.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great monitor pairs up great with the new ps5
I would recommend this to a friend