Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3280 reviews
(3,280 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the BEST monitor I've EVER had. However, it's also the most expensive monitor I've ever had as well. For a graphic designer, video editor or digital artist, I highly recommend you go with this monitor or another 4k model... it's expensive but worth the money. It has good color reproduction (maybe has a slight green/blue tint) but that could be due to one or more of the monitor's settings) and has amazing sharpness and clarity.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I like!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan so far! I haven't only had it for a little less than a month, but the quality, size, and definition is great so far!
I would recommend this to a friend - Pros mentioned:Hdr
Rated 5 out of 5 stars
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this used pretty good deal. Hdr is amazing. I didnt realize what i was missing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent 4K picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this for a new 4K security system. Excellent picture quality. Very satisfied
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice Picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor! Web pages are razor sharp, pictures are very nice. After this I cannot go back to regular 1080p monitors.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Quick Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor! Very colorful and vibrant. The price was great.
I would recommend this to a friend Rated 5 out of 5 stars
Great value 4K monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor, pairs well with my 4K laptop. Excellent visual clarity. Had issues with them not turning off when sleeping the laptop, so i moved the office out of my room and fixed that problem.
I would recommend this to a friend- Cons mentioned:Refresh rate
Rated 5 out of 5 stars
Very clear quality!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The IPS display panel on this this display is very bright and vibrant, at this time of this writing a monitor that provides 144hz with 4k is extremely expensive so if you’re not looking to spend a lot on a monitor this is the monitor I personally recommend. If this monitor will be used mainly on gaming consoles such as the PlayStation 5 or Xbox Series S you’d be extremely satisfied with this monitor. Most games at this state are aiming to upgrade to 60hz. Xbox and PlayStation 5 games do support higher hz displays but they’re not fully capable of running 144hz YET. If you’ll be using this on a PC for gaming just save up for a higher end monitor since PC games practically run at the highest frame rate possible unless you mainly care about a 4k experience. This Monitor does NOT have Crosshair Feature.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Monitor, the graphics and images are very clear and sharp.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item 6 times so far. It is the best monitor in this price band
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great addition to my home office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this giant screen in my home office. It makes working from home so much more enjoyable and less of a strain on my eyes!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
amazing quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.true 4K isp monitor I love how my photos from Lightroom look amazing thanks to being able to see the true pictures on the monitor
I would recommend this to a friend - Pros mentioned:Hdr
Rated 5 out of 5 stars
Great display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display as an external monitor Also use it to game using an Xbox one x. Everything looks sharp, colors pop and HDR looks nice
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung monitor is great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Very sharp image. Big and clear enough for an 85 years old lady. We are using it very day happily.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
nice looking moniter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great resolution and easy to set up, nice to have.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this monitor ! I I use it to edit photos as well as watching movies and shows. The picture quality is superb !
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
great and just works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.man it just worked out of the box. simple. I'mworking on mounting it now. i'll be purchasing a 2nd monitor if it's still in stock
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great monitor for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the price. Picture is very crisp and bright.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
GJ1
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my computer so much easier and useful. Really like the bigger screen than what I had.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Refresh rate
Rated 3 out of 5 stars
nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was wonderful but inconsistent refesh rates, couldn't really figure that out.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues with the refresh rate you have encountered with your Samsung - UR55 Series 28" IPS 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.


























